I found a Friendly, knowledgeable and very helpful sales staff! The website is full of useful information, listing the vehicles available and details on those vehicles. Prompt responses via text and email too! Then when I arrived, a beautiful modern showroom - very pleasant experience.
I have purchased multiple cars form Rob at Vic Canever and have had no hassle. I would highly recommend coming here. It is worth the drive.
Feeling rather duped. I call on a nice looking used traverse a while back and spoke with a wonderful and friendly gentleman who referred to himself as a "handsome Santa clause" the traverse was for my wife. I had to work and everything sounded right so I sent her in to get it. Another gentleman swept her up at the door and upon asking for the other gentleman, this cherry picker at the door proceeded to cause a confrontation with said "santa" individual right in front of my wife until he secured the deal for himself like an unprofessional bully. He then, I found out later treated my wife and my father with nothing but rudeness and disrespect. We understood it was a as-is vehicle but a little courtesy would be nice. Now for the fun stuff, it reeked of dog but whatever, has some cosmetic stuff wrong Whatever. However, instead of your standard oil change sticker there was a little sticker that said the tires were good and the oil was checked, stay with me here. We have less than 5,000 miles on this car and the oil has dumped twice, and get black and smells burnt. So I'm staring down the barrel of a new motor for as much or more than what I paid for the dang car because these folks know how to top off the oil without looking and reset the oil life moniter and give it to some bully to shove down my wife's throat without so much as a thank you (he didn't by the way) never have I ever heard of a certified dealership treating customers like this, and before you go saying "Well the actions of one" Your company allows him to be that way, and allows products like this to be sold. That speaks volumes to me.
Came in with a certificate to test drive a Chevrolet Cruze. Drove it, loved it, and leased it. Came back December 23 and drove it home. Great dealership positive experience. Salesman Chris Fischer should be Salesman of the year. Thank You Very Much.
Patrick was great! Got my car in right away and had it back in a reasonable time. I was afraid I had a major problem with my car and they let me know it was ok. Very satisfied! Brian Arnold is an awesome tech!
They are always very prompt and courteous. Their work is always excellent as well.
Great folks, they replaced my power steering rack the next day, got me set up with a rental car for only $20. Nice waiting room, close to home. I'll continue to go here for service on my Impala.
Tony was a great help and answered all of my questions. He took the time to show us a couple different cars and helped us to make the best decision for our needs. He also took the time to go through the car with us and made sure we were comfortable before we drove away. The paperwork was easy and we didn't feel pressured to purchase something we didn't want. Thanks guys!!
I bought a 2014 traverse 3 months ago at which time I questioned the brakes and they told me they were checked out and were good. Now while getting my first oil change at this same place the service department tells me the brakes need to be replaced. You would think the sales man would've just complied with me in the first place and changed them since it is a simple inexpensive fix. Now they've lost a customer, dont trust there certified inspection.
Really great dealership to work with! Sales staff is friendly and knowledgeable. Service staff is extremely helpful and professional. It is a very welcoming atmosphere.
If I could give no stars I would. Payed for an engine replacement been having problems since. Labor alone was over 1000 but I don't see where anyone labored at all smh. Never take your car here!
I can not say enough positive praise for our experience with purchasing our Equinox. Tye West was friendly, courteous, prompt and made the experience so enjoyable. He was available by text quickly and always answered our questions and concerns. He was also very down to earth and had a great personality. We did not just sit at his desk and sign papers, he made us laugh and truly enjoy our experience. I never once felt pressured or harassed like I have at other dealerships before. We told him what we wanted and what our budget was and he respected that and never once tried to talk us out of it and into something we could not afford. I highly recommend Tye West to anyone that is looking for a vehicle. You will not be sorry, we are not. He has made a customer for life with us. Thank you for the wonderful experience Tye!
Everyone looks passionate. Well, I did enjoy the experience that buying a new car at Vic Canever Chevrolet. Tye helped me, and he could answer some technical questions and if he didn't know the answer, he would find out within a minute. Mark took care of the financing stuff, and I do like his collection of model cars. Those are arts! The experience there is happy without some hard bargain or unsatisfied stuff. I am satisfied with the discount on the car I bought and I love my new Cruze. I would highly recommend this place to my friends.