JP Farmer was wonderful to work with. He helped us pick out just the right vehicle and made sure we got the very best deal possible. We will recommend JP Farmer and Lafontaine to anyone looking for a new or used vehicle in the future!
I recently purchased a GMC Terrain at LaFontaine Cadillac Buick GMC and I could not be happier with my decision. This dealership truly knows how to make your experience the best, both before, during and after you make a purchase with one of their Sales Consultants. From the full tour of the on-location boutique, cafe, service department and other areas, to the care that was taken at each step of the way to find my best deal on the best vehicle, LaFontaine really is the Family dealer! I worked with Steve Hartwig to select potential vehicles, test drive and ultimately pick out my 2018 Terrain. While signing my lease paperwork, we were able to find the best balance between mileage, extra coverage and monthly costs. Absolutely consider working with Steve or any of the team at LaFontaine, they continually provide a great experience for everyone!
We have worked with Ken Elliot for years and every time it has been a great experience. He is very helpful & knowledgeable. He goes the extra mile to make sure all your needs are met. I recently leased a 2018 Terrain from him & I absolutely love it! I am very pleased with my experience with this dealership overall. I look forward to coming back. Aleksandra
I was warmly welcomed the moment I walked into the showroom. My salesman, Todd Trafalski was absolutely amazing!!! My lease was coming due and I was considering 3 different vehicles. Todd immediately started working to find the vehicle that I wanted. He was prompt with callbacks and made the overall process a very smooth one. I am so happy with my new GMC Acadia Denali. I will definitely recommend LaFontaine & Todd to all my family and friends!!! Thank you again, Todd, for a super experience!!!
My husband and I came into the dealership because my son's girlfriend recommended it. She said Tony Grimaldi and Brian were awesome with her and got her a great deal. We agree with her totally!!! Tony and Brian were wonderful with us, they helped us get into a 2016 Buick Encore, we were so grateful to them for all their help and the experience we had at this dealership, we will recommend them and the dealership to everyone!!! Thanks again to them!! We love the new car!!!
I never had much good experience with service from dealerships, but LaFontaine in Highlands changed that. Just over all an awesome dealership that is fair in price, very friendly atmosphere lots of very helpful service professionals especially Victoria the wonderful lady who I always go to. And Mary Ann in sales is super nice I would not buy a Caddy from any other dealership. Best dealership in my book and you can easily tell by all the reviews.
LaFontaine was the third dealership i went to the day i bought my truck. There is no comparison. I won't go anywhere else now. I found integrity and work ethic beyond what I've seen in any other dealership. Laura made things easy and was great to work with. It was my first time being there and it left a great impression.
Thanks guys. I love my new ride
I had been car shopping for a couple weeks, test driving and reading consumer reviews on all makes/models. I went to LaFontaine to LOOK at several vehicles I was interested in seeing. I met Kurt. Immediately I felt comfortable talking and listening to him because he was friendly and knowledgeable. After telling Kurt what I needed/wanted in my new car, he showed me several options that fit not only what I wanted but within my budget. I left that day in my new Buick Encore! Everything I wanted and more (even the perfect color) for less! I will definitely be returning for service and any future vehicles!
The best and easiest car buying experience ever! I leased a Cadillac SRX within 24 hours of test driving it. My sales rep John Edwards gave me a rose when I left in my new car with a smile and congratulations. The whole experience was sweet!! I love my car.
Everything that was promised was delivered.
All my questions were answered during the process.
I was able to look at the work being done (big deal to me I like to see the work).
Jay was clear and precise on what needed to be done and cost.
I wanted to start a two year, low miles, leasing program. I visited the LaFontaine Cadillac Buick GMC website, answered a few questions and submitted my inquiry. I received a quick and welcoming reply back by Beth Guerrero, a LaFontaine Concierge. Beth answered my questions and scheduled an appointment for me to visit with Tonia Kelley, my Sales Professional.
My visit with Tonia was very pleasant. She made me feel comfortable and relaxed while talking with her. Tonia made my leasing agreement very easy and stress free. Honestly, it can't get much easier than this!
After Tonia explained all of the details of the lease agreement, I visited Kirk Shubert, my Business Manager, to go through the financial side of things. Kirk made me feel comfortable and relaxed as well, while making sure that I understood financial details.
My experience with LaFontaine Buick GMC Cadillac exceeded my expectations. I would definitely recommend them. A great big thanks go out to Beth, Tonia and Kirk. See you in two years!
Acquiring the Buick Envoy was a snap. Deciding on features was easy even with many choices, but I was helped by talking about how I would use the vehicle and what I needed to do with my family in Canada and with customers and suppliers of goods I sell online. Today, my first working day, I visited six suppliers and was comfortably able to 'load' my responsive car and drive all day stopping to conduct business.
My experience was great ! I was on time for my appointment that I made online. I was greeted promptly.Vehicle inspection and write up was taken care of by my service advisor Eric. I was given a pager and a chit for a free beverage.
Where else can you have lunch at the Bistro, read the newspaper, watch TV and have an oil change and tire rotation in little less than an hour. This is the greatest dealership I have ever dealt with.