The hotel is nice, however, seems to attract a college crowd. There is a no nonsense smoking policy which I love and leads me to believe they have had issues with smoking in the rooms in the past. The bar downstairs is nice as well!
The short, Pakistan looking guy behind the counter was extremely rude to myself ,and the guest of the hotel and she was there for a week stay. Harassed me, and her threatened to throw me out, and then punched off the clock 5 minutes later. All this happened around 7a.m, When he left he said to have a good day. I told him to K.M.A! 11/12/17 began a little rocky, but his ignorant behavior did not stop my shine. But imma leave my honest remarks. If you pay that much for a stay, everyone should be as professional and courteous as possible.
Great hotel and very spacious rooms. Definitely makes you feel at home and the balcony is a nice touch. That being said, because the whole side of the room is windows, you might find yourself a little uncomfortable if you like it pitch black when you sleep. I didn't mind it too much as the comfortable beds put me in a deep sleep. Will definitely stay here again!
Met colleagues for drinks at the bar. Less than exiting for a hotel bar. Handed a menu but there was more beer available on draft than listed on the menu. This was not pointed out when I asked about draft beers. Bartender was not bad but could be better. Unless you have business at the hotel, consider other bars in the area. $7 for Michelob? C'mon. Aloft hotel was $3.27 Michelob bottles.
I am a repeat guest at the Twelve. Whenever my friends and I visit Atlanta for Dragon Con, we take it as a given that we will stay there. The staff are usually courteous, and the hotel itself is sited well with respect to the convention. The most outstanding feature, however, is that each guest room has a refrigerator, microwave, oven, and range. To go along with these, the staff will provide cookware upon request. This allows guests the tremendous benefit of being able to buy groceries and save money by not having to eat at restaurants for every meal during their trip.
Suites are comfortable, modern, and well-designed. Loved the USB ports in the wall outlets. Bathroom is great for two people and has a tub separate from a shower. Staff has been friendly and engaging. Also, balcony view is great.
This is a horrible hotel. We booked (with a confirmation number) a two queen bed suite for a weekend getaway for my son's birthday. When we arrived the front desk told us that they had no more of our room available and that it was never confirmed, but rather a preferred room type. Even when I reminded them that I had a confirmation number, the manager was condescending and said it was only my preferred room type.
Reluctantly we accepted a single king bed room instead, which forced a member of our family to sleep on a couch instead of bed. The manager also would not reduce our room rate because we booked through a third party site.
Based on other reviews his appears to be a pretty typical "accident" aka scam, that occurs with them. Be forewarned.
The hotel itself is worn and not anywhere close to 4 stars. The rooms, furniture, and building itself are worn and dated. The sofa in our room was worn with a hole on the top and the bathroom was disgusting. The shower frame was rusting and cracking on the wall, the mortar around the shower was patched, and the bathroom face mirror was rigged on the wall. The worst was the the black mold or mildew growing in the shower.
We will NEVER stay here again. There are at least 5-10 much nicer hotels within a few blocks, closer to Peachtree Center. The MARTA is just as close and you can have a much nicer experience. Be forewarned, there is nothing 4 star about the service, rooms, or experience at Twelve Centennial Park.
Stayed on a family vacation. Booked a one bedroom and we were lucky enough to be upgraded to a 2 bedroom upon arrival. Facility was very nice and clean. Pool was nice and had a nice pool deck. Location was great, just a short walk to all tourist type places. Certainly a place we would stay again if we are in need of a downtown stay. Staff was very nice and friendly. Also right next door to a MARTA station if you need to use public transit.
Room was modern/contemporary with partial exposed concrete on walls and ceiling. Bathrooms were very large with separate tub and shower. There was a nice view of downtown from the balcony. We stayed in a suite, which has partial seperate bedroom (no door, partial wall seperate it). It had a full kitchen. The sofa was well worn in our room. One of the phones did not work (there are two in the room). Valet parking is required, otherwise you will have to find street parking or parking deck on another block.
The Front Desk Reps were not very inviting. The Lenin in the room was not clean prior to our arrival. Although we paid for valet we had to retrieve our own vehicle. The highlight was The Food and Drinks and service we received at the Restaurant "Room" our server was very nice and conversational
If anyone is looking for a great deal on hotels you can check it out on HotelRaven. com Booked a room on there and they had the cheapest rates around
Room was fantastic. Stayed on top floor (16th) which had a full kitchen. It was like a 1bdrm loft. Would be great for a long term stay or with other friends to gather! Property is right by downtown connector. Easy in and out. Valet $28. Nice staff. No concierge floor. Its winter so we didn't use the pool but its large. Only dink is the restaurant was so slow. It wasn't busy either. Walking distance to Aquarium, Centennial etc.
Room was fantastic. Stayed on top floor (16th) which had a full kitchen. It was like a 1bdrm loft. Would be great for a long term stay or with other friends to gather! Property is right by downtown connector. Easy in and out. Valet $28. Nice staff. No concierge floor. Its winter so we didn't use the pool but its large. Only dink is the restaurant was so slow. It wasn't busy either. Walking distance to Aquarium, Centennial etc.
If you love street noise, noisy neighbors, and old beds, you'll love this place!! The restaurant, Room, is very good but pricey. Parking is by valet or self park for $$. The bar is small, but servers are good. General decor of the rooms is trendy and modern. So, the negatives are balanced by the positives.