About
Location :
Added by Jopie, at 04 February 2017
Opening Hours
- Monday 9:00 AM – 7:00 PM
- Tuesday 9:00 AM – 7:00 PM
- Wednesday 9:00 AM – 7:00 PM
- Thursday 9:00 AM – 7:00 PM
- Friday 9:00 AM – 6:00 PM
- Saturday 9:00 AM – 5:00 PM
- Sunday 12:00 – 4:00 PM
Gallery
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13 Reviews
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09 April 2018
Service has always been fast, curtious, and on time. Friendly sales and service departments that go the extra mile to make sure the customer is satisfied .
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13 March 2018
This place was an absolute joke. Their prices were not even close to reasonable based on the market (I had done extensive research). Also, the salesman completed wasted my time. It was clear they didn't have what I was looking for in stock but they employed every dirty trick they could come up with to keep me on the lot as long as possible. This place was every negative cliche of a car dealership. Do not recommend.
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01 March 2018
My wife and I actually enjoyed our car buying experience at Toyota of Greenfield. Our salesman, Greg Corcoran was helpful, friendly and not the least bit pushy. We were purchasing a used car we had seen online. Their prices were good and they made the process quick and easy. After our purchase we had a minor issue with the car which they were very responsive in resolving. It was a very nice dealership experience.
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19 February 2018
To whom it may concern.
Through out the entire process of my Tacoma frame replacement, Toyota of Greenfield did a top notch job. They kept me informed, and loaned me a nice vehicle to use and they had my Tacoma frame replaced in only five days. They went above and beyond by saving my back up camera cable. It’s an aftermarket system that I installed myself. They took the trouble to disassemble the camera from the radio and reassemble it. I got my truck back clean and in good condition! The folks at Toyota of Greenfield deserve recognition for Making this a painless and pleasant experience.
Sincerely, Karl E. Wenzler.response / report this review -
08 October 2017
These guys are the best. No sleepy car salesmen here. They will treat you with respect, and give you a simple and straight up deal. Shout out to Shane and Tony.. did their best to help me given my weird financial situation, got me a straight no nonsense deal with great advice on a car I can afford.
No gimmicks.. no tricks. Just nice guys who will do their best to get you a deal!!! 10 stars out of 5 if I could.response / report this review -
04 October 2017
Very good experience, love the service dept. There was a small glitch but they were on it. And they. Fixed it immediately . They really do want to make you happy
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15 September 2017
Can't speak for the other departments, but the sales department SUCKS MAJOR!! "Craig" the service manager is impolite to potential customers and inconsiderate of sales personnel under him. He does not give a Reply to customer email inquiries and does not return voice mails. He butt in to a conversation I was having with a very nice sales person without an "excuse me" or waiting to politely join the conversation.
He is fortunate I was only a possible customer and not the owner or he would be looking for another job.response / report this review -
14 September 2017
Had great customer service in a small, friendly place and was done ahead of schedule. I waited and the lounge area was very comfortable. I've been to larger dealers and felt that I got better service here. I will definitely come back to Toyota of Greenfield.
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15 July 2017
Toyota of Greenfield has a great service department. The people are friendly and knowledgeable. I took our Toyota Highlander in for basic service (oil change) and they found an issue that had been driving me crazy all spring, a dirty cabin filter, the faint smell that I couldn't find is now gone, who knew, not me! Thank you for checking, I appreciate the extra effort.
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23 June 2017
I am very happy with the customer and mechanical service I received at Toyota of Greenfield. Colleen, my service advisor is especially commended for her knowledge, cheerfulness, and ability to communicate the mechanical issues with my RAV4. She worked well with the mechanics and me to get all the problems corrected in the manner that best met my needs. Thanks Colleen and Toyota of Greenfield mechanics
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15 June 2017
They lie about prices. Overall the experience of buying a used car there was fine except for the fact that they added $400 dollars to the prices they posted and negotiated for the car we bought. They call it a "document fee", but that's just a lie. You pay tax on the extra $400, which proves that it's just a lying $400 being added to the price of the car (there's no tax on services in MA). Maybe I'm naive that I expect basic honesty from my fellow Americans. But besides that, we got a reasonable car at a reasonable price. And they were a bit slow on doing the paperwork to sign the car over to us--they were trying to sell us extras that we didn't want or need. .
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22 May 2017
Everyone at Toyota Of Greenfield is wonderful. I can honestly say that I will never purchase a car from anywhere else. This is my 2nd car bought here and it won't be my last. I have never had any issues with staff, repairs, or scheduling
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11 February 2017
I enjoyed working with Colleen and the rest of the team. They made me feel right at home. They kept me informed on updates about my car. I was very happy with the service that I received. I will recommend Toyota to family and friends. I will be back for further service on my car. Thanks again
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