Enjoyed my experience from the begging to the End, received excellent service from Kamran, he worked really well with me took his time make sure all information that was given to me was clear and understood. Has great energy, easy to talk to. As well as Stephan, Helped tremendously. You guys have a great team over there look forward to working with you again in the future
Decent service. Sales people were nice. Just couldn't reach an agreement on my trade and their vehicles. I would go back in the future and give them another shot.
I have purchased or leased 6 vehicles from Herb Chambers Toyota of Auburn and most recently I leased both a 2017 RAV4 and a 2017 Tacoma Quad Cab. I worked with Tim Dalton on these 2 as well as 2 of my prior vehicles. He is very knowledgeable about all of the available vehicles and options and he does a great job getting me the exact model I am working for as well as a deal that I am happy with. I'd
recommend Tim and Herb Chambers to anyone who was looking or a new or used Toyota!
I had a really great car buying experience with this dealership.
Matt Parzych is a great sales manager, very knowledgeable and a great person to deal with. In fact, everyone I dealt with at this dealership was super friendly and very professional. They had all of the different models and trim levels in stock so I could compare right there at the dealership. I would highly recommend this dealership to anyone looking to buy a new Toyota.
unbelievably easy experience. I worked with Matt P here, and did most of the discussion over the phone, text and email- I knew what I wanted but was short on time. He found the exact car to my specs at a great price, and I was locked in within a few hours. Even better - when doing the financing, their own team discovered that different financing terms than the ones I went in with would save me MORE money over the life of my car- as well as monthly. Not something you run into every day. Have had the car for 3 months(Camry SE) and could not be happier. car, dealership experience, financing team. top notch.
My recent vehicle purchase from this dealership was very positive.
Customer service from both Dan and Dhimetri was outstanding. They quickly responded to my numerous requests for information. I never felt pressure during the entire process. I would recommend the dealership to anyone who is looking for a pleasant buying experience.
We felt with Heather Shea today, she was fantastic!!!! The only woman salesperson, she was lovely, not at all pushy, easy going and extremely accommodating. She helped us get a fantastic deal on a car we love and she went above and beyond offering to drive our new car to our house and pick up our trade in ( we live more than an hour away from the dealership and our new car won't be ready for another week, we didn't want to have to drive all the way back). All in all, we highly recommend Heather and the dealership, thank u Heather so much for everything!!!
Had a great experience working with your dealership. Nicole Ann and Marque were awesome as I was helping get my mom into a new car after she lost hers from getting hit. She wanted a new Corolla to replace her old one and both of these fine people helped keep my mom relaxed and at ease getting into her new car. Great price and friendly staff. Thank You
Steve
A busy place, but they listened to what we wanted and offered the best deal. There are many dealerships in a 30 mile radius (5). We were providing our own financing and with end of month and time frames, Shawn Merrick worked very hard to be able to get my new car registered and inspected so that I could take it home. Love my new car. Also thanks to Tommy & Kenny for the great service and making me feel good about my choice.
Best customer service! I had to bring my car here for service-Martin was beyond helpful and knowledgeable. He explained everything in a way I could understand and was patient even though they were very busy. He was kind, professional and made my first experience here amazing.
Gabrielle was also wonderful-she went and drove my car around at pickup so I wouldn't get wet in the rain! She was so polite and professional.
I will definitely use this place for all my future car service needs and recommend to others.
Thank you all!!!
My wife and I were thrilled with our new Toyota 2016 Avalon. The Herb Chambers dealership could not have been more courtesy and accommodating. Our salesman Anthony Murgo went above and beyond to ensure my wife got the exact Avalon (color and design) with all the options she wanted. Andi in finance provided excellent financing for us. I would not hesitate to use Herb Chambers again and recommend them for your car purchasing needs.
In my experience with Herb Chambers Toyota of auburn the sales consultant Nick really helped me get up to speed on the new 2017 technology and all the information i needed. Also the managers Mike and Dylan were phenomenal in getting the deal around what i wanted to pay. Id also love to thank the finance manager Shawn who got me approved which was amazing for me in my situation and at the end of everything i even got to talk to the general manager Dan who thank me for my service and wished me a happy new year
Francisco Ardon really helped me out a lot in finding a good car to buy. Once I made a decision on the car I wanted, he saw to it that the car was ready within 2 days of me picking out the car. The service was great and I felt really confident about buying my first car. Francisco also helped me out in giving me the best monthly payments as well as looking for the best insurance policy. I really appreciate how quickly everything was processed.
I have purchased two vehicles from this dealership and a total of 4 throughout my family. Each and every experience has been better than the last. The service the staff provides is second to none. A big thanks goes to Tim Dalton for helping me through the process of trading my old car in for my new vehicle. Thanks to him the transition was simple and fast. There was practically no need to go through any hassle because Tim laid out everything in the deal in a clear manner. This allowed me to solely focus on finding the vehicle that I wanted and fit my needs instead of worrying about possibly being "screwed over". That fact alone is why I choose to deal with Herb Chambers Toyota, no hassles and no fear of typical car sales tactics. Just good honest people.
Great overall experience. I purchased a used vehicle for what I thought was a good price. I could have bought the same vehicle at a "mom & pop" dealership and saved a couple hundred, but chose to buy here because of past experiences.and boy am I glad I did. After a couple weeks I found a few things that I hadn't noticed prior to purchasing. I thought to myself"damnI wished I would have noticed them before buying" .. Anyways the salesman I dealt with called me to asked how I was enjoying the carI explained I love the carbut wished I would have picked up on a few things before purchasing He said he would make a call to service and call me back. He did and said "make a list of things you found and bring it in to service, they will give you a loaner car for as long as it takes to get everything repaired. The following week I did so. I explained I needed the car back for an upcoming trip and was ensured that it would be !! They gave me a 2017 Loaner SUV..(nice car) and took my list I called five days later They ordered over $1000.00 in parts for my vehicle!! Two days later they were installed and I picked it up. Did not cost me a dime !!
That is what I call superb service from a superb dealership.
A special thank you to : Tim, Kennedy, Jeff K & Amanda R.