Name: Herb Chambers Honda of Westborough
Address: 350 Turnpike Rd, Westborough, MA 01581, USA, US
Telephone: +1 774-760-0500

Herb Chambers Honda of Westborough is a car dealer, located at 350 Turnpike Rd, Westborough, MA 01581, USA. They can be contacted via phone at +1 774-760-0500, visit their website www.herbchambershondaofwestborough.com for more detailed information.

Location :

350 Turnpike Rd, Westborough, MA 01581, USA

Contacts :

Added by Jopie, at 09 August 2016

Monday 8:30 AM – 9:00 PM
Tuesday 8:30 AM – 9:00 PM
Wednesday 8:30 AM – 9:00 PM
Thursday 8:30 AM – 9:00 PM
Friday 8:30 AM – 9:00 PM
Saturday 8:30 AM – 7:00 PM
Sunday 10:00 AM – 7:00 PM

Add email
Add business description
Add Social Media
Add Products and Services

Raymund San Gabriel

13 November 2017

This is a solicited review by Herb and Chambers of Westborough.

This review is for the Service Department.
Overall, I have had a good experience with their Service Department. They have been servicing my vehicles since 2013.
Of course, no service adviser will be the same and some are better than the others but I have not had a bad experience with any of them.
There were few instances where there had been minor issues but those were resolved immediately.
I have had the pleasure of being helped by most of them but one person that does stand out is Randy Robinson.
I can recall at least 3 times I've been helped by this guy and I have received excellent service those 3 times.
Carmine Masiello

10 November 2017

We were less than excited to be needing to go car shopping and interacting with a car dealership. However, Sean made the whole experience easy and was extremely helpful in finding the perfect car for us. We went through all the options, buying used, buying new, leasing, etc., and Sean was able to lay out all the pros and cons of each to help us make our decision. Because of him, we are now the proud new leasees (first time leasing!) of a brand new 2017 Civic! We've already received a ton of compliments on the new car and it all would never have happened if it weren't for Sean! Thanks again!
Jamiel Matiaudes

06 November 2017

Out of all the dealerships I have been to, this one really sets the bar high. Chris does and excellent job with his team. And with staff like Randy and Jeremy, it makes it that much easier for him. They are great! I highly recommend buying your car and servicing it at Herb Chambers Honda Westborough.
Pavel Khlebnikov

27 October 2017

Having 2 kids for a while and just 1 car we decided that we need to get second one for my wife so she could commute independently. We considered several different makes and models but being a Honda fan I was able to convince my wife to take a look at Civic. We chose leasing over financing. Sean Schurman, the sales rep we worked with, was very professional and sensitive to details and our demands. The whole process took about 3 days and was smooth and transparent.
So now my wife enjoys driving her new 2017 Civic and I started thinking of changing my 2012 Accord to a newer one
Andrew Coffin

26 September 2017

Bought a new CR-V from John Nguyen (salesman) and Michael Kelly. First rate treatment, very fair values on our two for one trade ins, very fair dealer overall. Knowledgeable, personable, no hard sell whatsoever, in complete contrast to most dealerships.

Can't speak to the service dept, but I can highly recommend a visit here if you are buying.
Patti Spalding

18 September 2017

It was a busy Saturday, but they were done with the car in the promised two hours. Randy was friendly and took really good care of us. Appreciated him finding us a discount. We feel good about bringing our cars to Westborough Honda.
Arnold Lee

03 September 2017

David was great. Explained things well. Answered all our questions and was very patient. Dealership clean and well organized. Toan was also very personable and easy to work with. Would definitely go back
Karen Ferrara

01 September 2017

Excellent buying experience. It was a pleasure to meet and work with Eric, a great guy and salesman. Adam made the purchasing side swift and easy.
Will definitely recommend to friends and would not hesitate to purchase another vehicle from this dealership.
Jean Roy

28 August 2017

Herb Chambers Honda of Westborough is by far the best dealership I've ever dealt with!! They are honest and go above and beyond in helping you. Three men in particular that I would like to mention is Matt and Randy in Service, and Pete in Parts. My car needed left and right front axles. They had the left one in stock, but the right was back ordered to an unknown date. I told them that I was concerned about the safety of driving with a bad axle knowing that if it went while driving I could be in an accident. I was told that Pete put in an emergency request. The very next day, while putting in the left front axle, the right axle showed up at the dealership and they were able to put in both at the same time. Truthfully, I was shocked and amazed that they put in so much effort to help me out! I've been telling everyone my story. I know where my next car will be coming from !
Brant Wilkinson

03 August 2017

Johnny Tang was quick and efficient with no-nonsense. I visited nearly a dozen dealerships in search for the perfect car so I have run the whole gamut of terrible dealership experiences to pleasant ones, and Westborough Honda was one of the most pleasant. I had called to inquire about a car I had seen on their website, they confirmed it was still there, and then I asked if there were any "catches" to the "e-price" that they list on their website. Usually dealerships advertise that price with say $2,000 down or with a trade (Greico Honda is notorious for this), but the receptionist assured me that the price is the price no matter if you financed with them or brought outside financing, etc.

So I went to the dealer, met with Johnny Tang, test drove the car, bought it that night and picked it up a few days later. It was a seamless process. Thank you for being a refreshing experience in an otherwise terrible industry,
Guruprasad Avva

09 January 2017

I don't want to give even single start .. they suck your money by doing nothing ,Due to their negligence and poor service my transmission damaged .
Here is my story :- I have a Honda civic 2004 car ,every time I use to do my monthly maintenance services in Herb chambers westborough . On 23 Oct 2016 I gave my car for general service and oil change they did everything ,and looks fine for me and also they recommended me for transmission flush for next service or next visit . I talked to service rep if it is too bad you can do it today(transmission flush) they said no everything is good and still i can drive 5k miles after that i can do it . Next day i realized i drive every day 120 miles so I thought its not good idea to postponed to next service, then immediately I called and taken appointment on 29/Oct/2016 for Transmission flush. I was waiting for my car in waiting room , then service rep came to me with quotation ,he started saying with sad voice that is transmission was too bad now , there is NO TRANSMISSION DIP STICK , so some how water entered inside my transmission now it is too bad ,i need to flush for 3 times and also they are not sure water completely get drained after multiple flush .And also in quota they quoted Transmission dip stick 129$ which is out side in market is only 10 $ yes it only ten dollars(still i have quotation i can prove them ) .. I was really shocked .. then i finally realized Herb chambers cheated me .

Now i am getting some wired noise in Transmission , then i take to some other transmission center they saying need to replace some components which is costs 2.5 k

I am still wondering how the DIP stick is missing , if its missing earlier why they dint noticed during earlier services ?, or they removed intentionally ,? is service people are certified ? whatever happen i competently fucked up ..

I share this story to let people know when you walk in this store, be careful and don't believe blindly dealers .
Samantha McGill

28 November 2016

Yuri and Ricardo were fantastic and the service was unparalleled. For the past few years, I had been going through the ups and downs of should I buy a new car or not. Mostly due to not wanting to admit my car was old, and because I always found dealing with car dealerships trying. That was far from the case at Herb Chambers Honda in Westborough. As soon as we drove on the lot and met Yuri, I knew that this was a place and person who I would be happy to do business. Not only was Yuri extremely knowledgeable, but he was not pushy, an active listener, patient, and had a great sense of humor. All attributes that made the entire car buying process a huge success (and a pleasure). For the financing portion, Ricardo followed up the high bar set by Yuri with the same depth of knowledge, and overall cheery presence that finished off the car buying process on a truly high note. I look forward to working with Westborough Honda in the future for my car needs.
Katie Dion

10 October 2016

I had a great experience leasing my Honda Civic through Herb Chambers. Ken, my salesman, spent tons of time with me making sure the lease was exactly what I needed. Highly recommend Herb Chambers!
Moira Barry

04 September 2016

Herb Chambers Honda of Westborough provided me with one of my favorite memories to date. My old car recently broke down, and I just began law school in Boston, so not having a car was a true stress. My mom led me to believe I was going with her to look at an old used car, when in reality, she had been planning a big surprise with the help of Peter, who was instrumental in pulling it off. I got to the dealership, met Peter, and he led me out to the front of the dealership, close to a brand new 2016 Honda Civic. I admired the car, but understood that I would have to be happy with any working vehicle. In unison, my mother and Peter shouted that it was my new car! I was in shock. Peter not only joined in my excitement, but he was very patient while waiting for me to calm down before he showed me the features (and additionally in between features). Not only is it an absolutely amazing car, but the lengths this Herb Chambers (and Peter) went in order to help my mom pull off this surprise, while making it painless and easy for her to complete the transaction are truly unbelievable. I am forever grateful for Peter and the entire company for making this experience wonderful for my mother, as well as one of the best surprises ever!!
Joe Clinton

16 August 2016

I wanted to put a review on here and say that my experience with Chris cooper the service manager has been one of the best expriences I have had dealing with dealerships. He worked hard to help out with some issues we had after the airbag recall. I'm very pleased with the way he handle mine and my spouses car and situation. Thank you Chris for the work you did to help.