The staff is awesome. Extremely friendly. The rooms need to be cleaned better and updated. Beach is nice but watch your things. During the summer months it's very busy and someone took money from my beach bag. Although there were lots of people around no one seemed to see anything.
Very nice and good service
Rooms were amazing and clean friendly staff everything we needed we got like extra towels blankets it's close to everything we got ocean view it was spectacular definitely will not stay anywhere else
Stayed here for vacation a while back. It was offseason, but it was like a paradise. The sunrises were beautiful. The staff was all very friendly and very accomodating. They did their job efficiently and effectively. Full continental breakfast, and cold breakfast bar continues after a certain time they close the hot bar. The room was perfect, just as it looks online. I wanna stay here again soon. Every year if I could afford it.
I'm not sure what all of the bad press is about, we got a room with a private balcony with an ocean view for a reasonable price. We were there for two week nights. The room was clean, although it does need a remodel, however it isn't ancient. The staff was amazingly kind and considerate. We will definitely return.
After a long overnight flight then a two hour drive to Isle of Palms, we had lost track of what time it was when we arrived. We walked into the lobby with our bags and Kyle kindly reminded me that that check in was still 4 hours away. (we had actually arrived right at Check OUT time!) but he immediately searched for any rooms that had been cleaned early and checked us in. As he was checking us in, he asked about our plans and engaged in what our interests were. When I told him that we were hoping to see some historical sites, he pulled Neil over to our conversation. Neil used to be a history teacher and gave me a 3 page print out on relative historical sites and specific notes of interest..along with several recommendations for restaurants. I was blown away by how sincerely interested these young men were in our vacation! Our room was wonderfulperfect ocean view from our sizable balcony. The location was perfect with its own personal boardwalk to the beach. When we checked out, Kyle marked up a special map for us with the local "secret" on how to avoid traffic! Honestly, just hours into our stay, we vowed to make this an annual tripand we will never stay anywhere else in Isle of Palms. Totally exceeded expectations!