Pam the night shift attendant was excellent.
However there were no holiday lights. Felt very sterile and non-festive. Also there was a cigarette burn on one of my blankets. And the shower drain was too slow.
Location was very convenient for highway access. Rooms were average. Not good, not bad. Slept well.
Great place to stay. Easy check in. Clean and great beds. Highly recommended
I read reviews about bed bugs, so I was kinda concerned wheb I came in. Turns out I had mining to worry about, but it also wasn't amazing. Warm bed and all. Bathroom was a little tight and if we're being honest the showerhead was a little concerning. I thought it might fall off at times
The price was good and the staff were very helpful. Free breakfast in the morning.
Nice clean rooms, no old and moldy smells. The cleaning Ladies are helpful and considerate.
I do not like writing negative reviews. But I cannot forget what happened here.
The pictures describe the condition of the room when I checked in. You do not expect this even from a cheapest motel.
When I informed the lady at front desk, she said she could not help as there were no other rooms available. While I turned back, she said something to one of the guy over there and they started laughing. This is not what one would expect from a "Help" desk !
Service is poor. People are not friendly. I would not recommend this place to anyone.
Don't expect more than the existing stereotype. But this place was especially grungy, grimy. Police were there the morning we left. Was hoping that because of the area and right off the highway it would be one of the better ones. Sleep in your clothes.
Great hotel great prices for night stay. I'm sure it's good even for longer stays. They had drive thru check in I'd never seen that before. I checked in around 12 midnight and it went really fast. Rooms were great and the building was new.. I hope they continue to maintain it I will definitely come again. FYI breakfast can be better.. it almost finished by 8:45 in morning.
Location is great, rooms are nice for the price. They need to fix some of the heat and air in some rooms , had to move rooms 3 times.
Rooms was clean and staff was polite. Police patrolled the area to make the guest feel safe. Rooms look just like the pictures.
Very clean rooms and up to date. Check out is at 12 noon which is convenient, also the hotel is close to downtown Cleveland and right off of rt 2 so it's very easy to get to.
Check-in was very easy and the clerk was friendly and quick. The room is clean, looks nice in my opinion, and had lots of amenities for a great price. I would stay here again.
Nice place. Good parking. Good bed. Good pillows. Good breakfast.