First real smelled like urine big time and the staff quickly moved me. The urine smell went away but it still smelled dank and I had housekeeping open my door three times before my requested one hour late check-out
Bed hard. Room very nice. 30 minutes from Quicken Loans Arena. Free coffee and breakfast. Good for the price!!
Very clean. Best deal in the area. Usually listed as a 2 star. Should be at LEAST a 3 star.
No elevator which may be okay for young people but not for older people with back issueswas nice and clean..good for an overnighter without much luggage
I was sorely disappointed in this motel. There's no elevator and I was placed on the second floor. I have some difficulty with stairs especially if I have to carry items up and down. So if you have a lot of luggage or physical difficulties be sure to ask for first floor. All vending and ice machines are on the first floor also.
Awesome customer service. Great breakfast. The waffles were probably the best in town.
It was easy to find, very affordable, and the bedding was definitely better than expected given the cost. I slept soundly all night. Yes, it shows a little age, but it wears it well. We had to leave before the breakfast was available at 6am otherwise I'd comment on it, but the breakfast area looked fairly nice. About what I'd expect from a nicer chain. I'll probably use this hotel more often in my frequent trips between Columbus and Cleveland now!
Easy to reach, right off the interstate. Check-in was quick and efficient, even at midnight. Room was clean, beds were comfy, and there was plenty of easily accessible parking. As a place to sleep it was ideal, and was about $40 cheaper than any other hotel in the Cleveland area.
Not that expensive. Nice firm beds and clean rooms. However, the wifi here can be spotty which makes it hard to go to school or do work related business
Bed was uncomfortable, door wasn't fit properly (could see hallway through gap between door and latch side of door jamb). Breakfast area was a mess with food. Entrance was cluttered. They did have friendly and efficient desk service. Fast check-in and check-out.
Clean, good customer service. Quickly changed our room so we wouldn't have to take our belongings upstairs.
The owner/manager of the hotel was really rude at check in. there was water leaking into the lobby by the stairs where they had set up fans to dry the water. there was no elevator. the whole building smelled of cigarette smoke. when we got to our room it smelled as well, the toilet was dirty, and there were cigarette burn in the comforters, blankets, sheets, even the chairs in the room. and on top of that the bathroom door was broken and could only be opened from the outside which left me stranded! I was highly disappointed in my experience, I would never stay there again! I should have asked for a refund!
Wow! For the price, the level of cleanliness and friendliness blew me away. I have paid similar prices for complete dumps elsewhere so I was a little afraid at firstbut when I walked in, I was greeted with a smile and the process was so smooth. I got back to the room and it was fully stocked and so comfortable. I would stay here again and again!