Sunset Jeep service dept.(this was my first visit) was outstanding. From the time I arrive there I was informed of work being done on my vehicle or additional work they suggested I have done. hats off to Webb.
I have had great experiences everytime I come to this dealership. I did not buy my car here, I sure WISH I did. I service my car here since I bought the car over a year ago.
I've had several service rep. (All great!!) I have one favorite, MARK, always explaining things to me and making sure that I have all the right Services done to my car to last me a very long time.
I believe the prices are fair as well, I love this dealership nice, clean, personable and fast. Just had my tune up with over 70,000 miles and the car drives better thank you for making me feel safe and caring!!!
The service department at this location charged me over $600 for a tune up on my jeep and the only thing they did was change the spark plugs and spray some cleaner in my fuel injectors.Rip OFF. If you need service done on your jeep take it somewhere else. It's one thing to pay a little more when your getting service at a dealership and I understand that but to charge people dealer prices and then not even do the work that your suppose to do, in my book is called ripping people off. I have educated myself and done some research online and talked to some people about what's involved in getting a tune-up. So trust me when I tell you that if it's this dealership's policy to charge people for a "tune-up" and only change the spark plugs and spray cleaner through injectors, they are ripping people off. Get a second opinion or take it somewhere else for service.
Sean Piscorik was great! I told him exactly what I was looking for and he got me in my dream vehicle quick and efficiently. He was easy to work with and patient along the way.
Sunset Jeep is simply overpriced. I test drove a 2017 Jeep Cherokee with the salesman, Fred. I offered a fair deal and they did not accept and wanted a couple of thousand dollars more in addition to my trade. Told Fred to call me if they were ready to deal. Did not hear back from him for two weeks and he was surprised that I bought somewhere else. How about following up the next day with a better offer? Went to Jim Browne Jeep in Dade City and they were more than happy to accept the same fair deal that I offered Sunset Jeep. This is the second time I have tried to buy a Jeep from this dealership and they do not negotiate whatsoever. If you are looking for a good deal on a new car, go somewhere else.
I had been shopping for a new Jeep Grand Cherokee for months and every single dealership I spoke with gave me prices that were way higher than I knew I should be paying.
Even though I live in St. Pete, I got in touch with Sean from Sunset in Sarasota. He immediately gave me a price that beat every single other dealership and I drove down the next day to look at the car.
He knew every single feature and detail of the vehicle and was polite and engaging. The finance team worked with my wife and I to get to a price that we were comfortable with and we left with a brand new Jeep.
I will be making the hour-long drive from the Tampa area anytime I need a new vehicle because of the amazing treatment these guys gave me.
We have purchased 3 cars from the Subaru & Jeep Sunset dealerships over the past few years. Our salesperson Luca Rizzi, from the Subaru side, has been excellent. Our last purchase was a used Jeep Wrangler that developed an issue almost a year after we purchased it in September of 2016, that was not covered under warranty. I worked with Mr. Don Osborne who was very understanding of the situation, and provided what I felt was a very fair and equitable solution to the problem.
I am in my 50's and over the years purchased many cars, and I have to say that this dealership and their staff is the best I have ever encountered, when taking care of their customers.
We will be back again when it is time for another new or used car purchase.
Thank you Sunset for your commitment to customer service
Toyota really screwed me and my mom over. We were left with 10 grand in negative equity, the car was only worth 11 grand and 25 grand was still owed on my 2015 Toyota Camry. On top of that, my mom was paying 700 a month, needless to say we were desperate to get away from Toyota and get out of that payment. I called around and finally got someone at another dealership who actually cared and wanted to help even though at the time I had no money for a down-payment to do a trade. The person I spoke to was Sean and he was incredibly helpful, he told me ways to lower the overall cost owed on the car and how more money can be put towards the principle of the car. Anytime I needed advice he always helped. Once I had the money to put a down-payment down for a trade in, I went to see him. He's so kind and thoughtful and tried everything he could to help. I ended up getting a car from Ford because I didn't have to put as much money down for the trade and the payment was less than the one we had at Toyota. Even though I went with another dealership, I felt I needed to write a review of Sean's wonderful customer service! My advice for people is stay clear from Toyota, we had issues with 2 Toyota dealerships and their finance department. Either go with Ford or Dodge. If you go to Dodge ask for Sean!
Well i couldn't believe it. They refused to take my van in for service and hung up on me. Well i finally had dodge tell them the van was under warranty and needed attention. But when i took it in to be service they refused to look at it without charging me for a diagnostic. If i were someone taking taking my car here, i would be careful. Money seems to be all they are concerned with [NOT MY WARRANTY]. Needless to say they would not look at my under warranty van without charging me.
Quick and easy sales process and Mark Vrancken walked us through all the features of the Jeep after the sale. We bought a 2017 Jeep Wrangler Unlimited Big Bear edition. They have a nice selection of different models which helped us pick out the exact features we wanted.
Without a doubt the best experience ever buying an automobile. Thank you to the best car sales consultant Mark Vranken your excellent service. We will be trading another vehicle soon for a sunset jeep. Highest rating for Mark and the dealership.
Evans Lampost was my car salesman. He was very attentive and very helpful. I was looking at several models and he showed me a Jeep Cherokee that actually fit my needs more than the previous one I had been looking at. After the final sale procedure he showed me several features of the vehicle so I would know how to maneuver them (which I didn't expect for him to take so much time in doing so). He stated if I can't figure something out in the future to feel free to call him , I would never expect to do that as I would probably take time to read the manual. As time went on something came about and I couldn't locate it in the manual so I called him and he actually remembered me. Just made for a nice business relationship. My Cherokee has been a great vehicle after owning it now for 8 months. 6 cylinder with great pick up.
Sunset Jeep was the 1st and last dealership I shopped for my new Jeep! From the moment I arrived my wife and I were warmly greeted by the friendly staff at Sunset. I knew within minutes of speaking to our Consultant David Symons that we would get a fair and honest deal at Sunset! David showed exceptional product knowledge, great mannerism, and a go out of the way for you attitude! I have no problem highly recommending a friend or family member to Sunset! Thank you sooo much! We LOVE our new Jeep Cherokee!!!