Very knowledgeable, helpful and super friendly salesman and staff. Service Department on top of their game, expedient and very competent.
Had body work done on my one year old Infiniti turned out great.
Very pleasant experience! Peter DelSol was an excellent service rep., as he has always been. He takes care of me like I was family. Everyone was super friendly. And the donuts are awesome!
Joel Olsteen my salesman was one of the best experiences I've had in 30 years buying cause I would definitely recommend Sunset Cadillac for a new or used car
Customer Service was exceptional. The Service advisor was most valuable in rapidly getting me through the check-in/check-out process including leaving with a loaner vehicle. The Service Tech found the problem another Dealer could not.
.Looked at a 2014 Cadillac CTS-V. Checked Kelly blue book value of it and my trade. Made an offer within the range blue book gave, ( $35,000 cash + my trade ) Was told not even close and i would be wasting my time test driving it. And would not be allowed to test drive it without salesman going with me. I am 70 yrs. old and have bought a few new and used cars. First time in my life i was expected to pay $2,000 over blue book, and not be allowed to test drive without salesman. And not be able to negotiate the price at all. Still want a new car nothing wrong with one i have It is just like new with 26,000 miles on it . Just had it around three years and tired of it. Update 2 weeks later 8-1-2017. Bought a 2018 Genesis G80 Sport. in Sarasota. After they put on their pin stripes paint protection and so on the sticker was $59,000. Cost more than the Cad. i wanted but guess what what. They let me test drive it by myself, gave me over book value on my Honda and Knocked a few thousand off price, Not as fast as the Cad. But still has 365 horsepower so not slow either. Thought i wanted a Cadillac glad dealer changed my mind. I might like this better
Sunset Cadillac of Venice and Christopher are a wonderful experience.
No pressure, This is what you need and it's your decision.
Quotes are givin and they hold to them. If something else is found they come and talk to you.
They have my loyalty.
Very Professional and Friendly team with an amazing location and large inventory including many of each make and model to choose from.
Professionalism from the moment I got out of my car, right up to the time I picked it up after service.
Communication was excellent and maintenance issue was repaired quickly.
It was seamless. My sales associate, Russ Hadfield, understands my needs and reviews my options clearly and concisely. He's the best.
I had a shopping list of items, both warranty and pay services, to be done. They happily provided me with a loaner car for my convenience.
Everything I requested was completed and in a timely manner and the car was washed and dried for me.
Chris did an excellent job in keeping me informed during the repair process so there were no surprises.
Been coming here for years. The service department is excellent and friendly. Service advisor Pete Del sole is always a pleasure to work with! Would recommend for all.