Came in for a wedding, and I enjoyed my time in the room. The hotel is right on a road where major events, like the New Years Eve celebration, happens. The TV seemed to have some pretty bad connection issues, and was sometimes unwatchable. The bathroom light was also hardwired to the bathroom vent as well, meaning whenever you turn on the light, a loud fan also begins. It became quite annoying, especially late at night.
Great location but hotel needs to be updated.
Bed in room comfortable but maintenance needs to fix drawer as it kept sliding open.
Ice machine at end of hall is non existent. Just an empty room.
Service at Jimmy V's very average.
10 years after our wedding reception (in the Sheraton) we went back for a night. The room was lovely, the continental breakfast was good. The only thing unfortunate was the "happy hour" drinks were very pricey IMHO. Otherwise, we had a great time and Jimmy V's restaurant in the lobby was delicious.
Staying here three nights to attend a convention at the Raleigh conference center. Everyone that works here is super friendly, the rooms are beautiful, the view is amazing, and the entire hotel is very clean. The fitness center is a bit small, but is right next to the pool, so after a workout you can take a dip! The vending machines only take cash, which is tough. The breakfast buffet is okay. Not great, but just okay. The location is very good. Next door to the convention center, very close to some good food options, like the pit, happy hale, and crank arm brewery. I'm thoroughly enjoying my stay.
Pretty nice hotel with good location in downtown Raleigh. Parking was addition which isn't too bad, but free parking is always better. Room was not too bad, but there was sitting water in the tub when we first checked in. There was also candy bar wrappers underneath the table that seemed to be missed by the cleaning staff. Was not that big of a deal, but a clean hotel is important.
Excellent location even with valet charge for the stay. Walk to your event. Worth it! Room was comfortable. Love the fact of less carpet and more wood floors. Beds comfortable. Thumbs up with Starbucks coffee packs in room. Only conroom phone had static but they offered to have someobe come fix the issue but that didn't effect our enjoyable stay. Will definitely stay again.
Location: in the heart of Downtown near many restaurants/bars/clubs for everyone and anyone. Room: very clean and the bed is heaven, but no refrigerator in room. Service: great front desk and hotel restaurant. Very attentive! Overall, definitely will return!
The accommodations here seem to be newly redone, so it looks quite nice. There's no complimentary breakfast, and most floors don't have an ice machine where it says there's one. They had chilled our room to 65 degrees, which is quite excessive use of the AC! Other than that, the rooms are clean and beds are comfortable. Good location with many food options nearby.
The room was very clean and a decent size. I had a pass through door joining my room to another room. Occasionally I could hear my neighbors, but for most part I didn't hear anything. The bathrooms were neatly- and fully- stocked with lotion, shampoo, conditioner and two soaps. There was NO mini fridge, which was a little bit of a bummer since I pump and had no where to store breast milk. I loved the bed and the blankets, very comfortable. Overall very happy with our stay. Would recommend asking if your room has a fridge when booking your stay, if that is something you need.
The staff was very friendly and helpful. The rooms were relatively spacious and comfortable. I loved the lighted mirror in the bathroom. The only complaint is had was that the air conditioning in the room was not working well. The room stayed around 76 degrees the whole night despite us turning the thermostat down to 65 degrees. The hallway was well air conditioned and was almost ten degrees cooler than inside our room, so I know the air was working. perhaps they just need to update their systems.
The room was nice, clean and quiet. Staff was nice. Parking on opposite side of road with valet parking available.
Edit: I paid parking charges through the hotel card since I thought parking was included in stay. I got a significant charge on my card and I called them to know what they were, they forwarded my call to accountant who never replied. I called again this time attendant told me this was part parking and part tax. My hotel stay was paid by company and charges were charged to my account. I called them again, they forwarded my call to accountant again, didn't pick call and never replied to voice mail. I called hotel again and asked for manager then attendant told me accountant was busy and did not understand what I was saying so did not call me back. Good job Sheraton.