Name: Russ Darrow Kia of Wauwatosa
Address: 1901 N Mayfair Rd, Wauwatosa, WI 53226, USA, US
Telephone: +1 414-778-5700

Russ Darrow Kia of Wauwatosa is a car dealer, located at 1901 N Mayfair Rd, Wauwatosa, WI 53226, USA. They can be contacted via phone at +1 414-778-5700, visit their website www.russdarrowwauwatosa.com for more detailed information.

Location :

1901 N Mayfair Rd, Wauwatosa, WI 53226, USA

Contacts :

Added by Jopie, at 04 December 2016

Monday 9:00 AM – 9:00 PM
Tuesday 9:00 AM – 9:00 PM
Wednesday 9:00 AM – 9:00 PM
Thursday 9:00 AM – 9:00 PM
Friday 9:00 AM – 9:00 PM
Saturday 9:00 AM – 5:00 PM
Sunday Closed

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Dena Christensen

21 December 2017

Super fast and efficient service. The staff at Russ Darrow is first rate! The facility is beautiful and meticulously clean. I will definitely return for my next service visit. Thank you!!
Sparkle Green

06 December 2017

I was very happy with the service I received. I went in for a oil change and found out there was a recall Miranda was able to get it fixed same day. If you are looking for a new car definitely check out Casey he is amazing. And don’t hesitate to use their service department Dave and everyone else are very helpful.
Saul Trevino

28 November 2017

Purchased an Outback there, everyone said the car is great because the service manager who's now the sales manager owned the car and took such good care of it car didn't even make it to my first payment before the transmission started going out.. Russ Darrow wouldn't even find time to transfer my acct to Green Bay for the service that they wouldn't cover. Thankfully Subaru dealership took complete care of me. Oh and there is also a stripped out spark plugwatch out for this place they may clear codes before selling a car.
Dr. Allen

28 October 2017

Let's be honest. Nobody feels comfortable coming into a car dealership. I personally also feel that way normally, but this time was different. I was greeted by a lovely saleswoman Ashanti who did a wonderful job making a customer feel welcomed. The whole car buying process was smooth with the help of Josh Revels who treated us like family. Steve the manager made the financing a lot simpler then we thought and did an amazing job. Please don't pass up Russ Darrow Kia unless you enjoy the uncomfortable car buying experience.
Natalia Santamaria

25 October 2017

Although the service attendant was fabulous and the waiting area very comfortable, I went in for a sensor issue and while I was there I was told there was a recall on the door latch.. came home and next morning couldn’t open the door at all.
Have to return to solve issue I didn’t have in the first place, it takes me 45 - 60 min. to get to the dealership depending on time of day - feeling very annoyed.
Cheryl Condiff

12 September 2017

My experience was amazing, my car was done 30 minutes sooner than what I was quoted. Everyone single employee that I dealt with treated my with respect and complete professionalism. The waiting area is awesome, there is extremely comfortable seating, a variety of complementary drinks hot and cold, everything was really clean. In every aspect this dealership is excellent.
Jon LaPorte

05 September 2017

I have been using Russ Darrow at one location or another for over 30 years. I keep coming back because of their great service, attention to detail and the honest respect they give their customers. Dave Potkonjak in Service always does a great job. I recommend Russ Darrow dealerships to others often. Keep up the great work! It is what your great reputation has been built on over all these years.
Eileen Rosenow

28 August 2017

Great, friendly dealership. Michael D. worked with our unique out of state situation to get co-sign financing for our college daughter. He also arranged for extra touch up on a scratch on the used vehicle we purchased at no cost to us. We are very happy with our overall experience and have peace of mind this vehicle and dealership will serve our daughter well in WI.
Kristen Bright

30 July 2017

I had Perez as my salesmen and he was great! Got me a super good deal on the car, wasn't too pushy with me, and super down to earth! Also finance was great too I told them I did not want any warranty plans and they were not pushy at all. They detailed my car super good also. Over all I was super happy with my experience & I hope my car lasts me super long because I'm super happy with it and I love it!
Adrian Lewis

26 July 2017

I love that place. It's worth the money spent. I'm a cheap skate and only do things based on its value. At Kia service is top notch. I've never had a auto shop I've trusted and went over and beyond to make my car its best. Love this company and I will continue to do business with them as long as I can.
Dena Czerwenka

18 March 2017

My daughter brought a Kia from them they talked her into getting the insurance telling her she could cancel anytime. We went in to cancel it and were told that her payment will stay the same. I had called and spoke to manager and was told the same thing so she can cancel it but still has to pay for it because she signed up at time told she could cancel. Then my father in-law brought a car from them and there was a recall and they said they couldn't do it there that he had to take it to Chicago. I have filled with BBB also telling everyone on Facebook to stay away
Lt Darkstar

14 March 2017

I've come to the sad conclusion that all Kia dealers are filled with morons. I had my van towed in this past Saturday for service at 7am Monday morning. I checked in with the clueless looking kid at the service counter and he said I was "All set and checked in" for my 7am apt. Today I called at 11:40am since I hadn't heard anything yet and they had NO clue about my appointment nor where my van was! The level of INCOMPETENCE is absolutely staggering! I already lost half a day and I still don't know what's wrong with my vehicle and these clueless cucks just started looking at it. I am a NEW customer by the way, but this will be my first and LAST time to this DUMPSTER FIRE of a dealership. Update 3/14: At least they made it up to me yesterday by lowering my bill and picking me up with their shuttle even with me being over 10 miles away. Goes a little ways towards making it up, but still wouldn't go back.
Mary Jo Hultman

13 March 2017

My experience in leasing a Kia Soul was wonderful. I hadn't experienced car shopping for 11 years and found the staff to be helpful and efficient. They appeared to have a good working relationship with each other and their customers. As an older client, I required a bit more help navigating the technical aspects of the car, which they kindly provided. Nicole went above the standard level of service, as did Kevin and the staff. Much appreciated. Thank you all!
Jessy Lopez

10 March 2017

Russ Darrow sent me a mailer with different service coupons and thought it would be a great opportunity to get to know that Russ Darrow Dealership. My husband took advantage of the Birthday Free Oil Change Coupon and went to service our Kia Soul this past week. He went around noon and got it serviced. When I picked it up, I noticed that my car had not been washed and was very surprised because it was not even that cold for the car wash to have been closed. When I called a couple days later to give the Service Schedulers my feedback, the gentleman I spoke too gave me an attitude when explaining my concern to him. He then had the audacity to ask me what the temperature was that day and I said "If I would have known that you were going to ask me what temperature it was, I would have wrote it down." Terrible service and would not bother to go again. It is a shame that the dealership does not spend the required time to train their employees on professionalism.
Lora Hammond

11 December 2016

My partner ended up being on a tough budget my partner couldn't discover the right vehicle in my price range at other Dealerships. I personally thought My partner would test Russ Darrow to see what they had. The personnel showed me what my spouse could manage to pay for and what suitable my needs. The store never pushed me into anything. My partner would for sure buy from Russ Darrow once more.