About
Location :
Added by Jopie, at 02 December 2016
Opening Hours
- Monday 9:00 AM – 9:00 PM
- Tuesday 9:00 AM – 9:00 PM
- Wednesday 9:00 AM – 9:00 PM
- Thursday 9:00 AM – 9:00 PM
- Friday 9:00 AM – 9:00 PM
- Saturday 9:00 AM – 6:00 PM
- Sunday Closed
Gallery
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13 Reviews
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20 December 2017
J.P was amazing I had bad credit and he helped me drive off the lot with a new great car, and satisfied with the results! Coming from a Mexican decent he was very welcoming and very helpful! Thank you JP
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02 December 2017
Price was good. Sales Person Charlie Rono was excellent, straight forward so we bought the car from him BUT the managers appeared to be dishonest and aggressive.
1) We asked for extended rust proofing warranty so a special warranty 'manager' showed up. gave us the price in scribble scratch paper. When we ask for the document of what the coverage will be he told me there is none, come back and he will me a copy of the warranty some his wife's car because she has the same warranty - WT? He thinks we are stupid or what? Of course we did not buy it any warranty from him.
2) Financing manager Keith Freed talk us in to buy extended service for our hybrid which we did. We have 3 days to change our mind. We went through the fine prints at home and notice what we bought would have been covered mostly by Kia anyhow. We came back with a written notice the next day to cancel to to told the paperwork went through already (lied).. and we won't get our refund in 6-8 weeks. Call back 8 weeks later and the they still hang on to our money ($2600).
Buy it from Charlie Rono if you can, DO NOT deal with the crooked managers.response / report this review -
25 November 2017
Honestly the best dealership in the Milwaukee Area. No lie, you always feel like you’re dealing with an uncle or a relative. I didn’t have the best credit and Joshua P never once made me feel bad about it. Buying a car is a lot but you guys make it painless! Love y’all!
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24 September 2017
Phil was so nice and made everything no pressure. He always asked if I wanted him to explain things further. The team was always willing to listen and explain everything. Will definitely recommend to all my friends!!
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22 September 2017
John was an excellent salesman, no pressure or gimmicks. Straight-forward and very patient. Cathy in finance was AWESOME!!! She got us a great deal, overall it was a great experience. We didn't spend all day there, I think 2 hours top and we were out.
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14 September 2017
The salesman Phil did a great job working with us. He kept us aware of any deals. The financial person was very nice. He negotiated some deals for us & explained everything fully. Our only complaint was that they did not clean up the car for us. There was dirt left on all the door jams & trunk area as this car was outside for awhile. Also the rooftop did not look like the sealant was even done as dirt up there. So they redid the cleaning & the sealant on the rooftop. But it was dark when we left so they still missed some cleaning on the bottom splash guards.
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13 September 2017
Great customer service!!!
Joe Rivera was very informative, and continuously made efforts to ensure that I was comfortable and accommodated. The manager Kevin was very polite and was persistent in Makin sure the team did all they can to get me the car I wanted that very day. Kevin stayed on the phone persuading the banks to ensure that I have a bumper I bumper warranty. I surely would refer anyone to this company.response / report this review -
06 September 2017
Kevin is a great manager and will make sure you get what you need that day. If you want a good car salesmen who will listen to what you want and stay in the payment range you need, go ask for JP. He's the best by far!!! Adam will also take good care of you. Finally a dealership who won't try and sell you what you don't want!!!
5 Stars from us!response / report this review -
11 March 2017
It was a great experience with Phil having all the answers to our questions and extensive knowledge about the Niro that we bought. As a salesperson, we could not have had a kinder gentlemen. He represents Rosen and the Kia company with total professionalism. Thanks Marty and Phyllis
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03 March 2017
The dealership was clean and the staff were friendly, courteous and professional. I had a price point and there was no long, drawn out process of haggling. My sales rep Phil Evanoff was honest, fair and efficient. I walked in, and in 2 hours I was driving my new Kia! which by the way I am very satisfied with (Forte5). I highly recommend the drive to Rosen it is well worth it. I picked up my optional items from service a week later, and the service and parts guys were again, friendly and courteous. Rosen has my business, as this is hard to find in the car industry! Good job Rosen!
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24 February 2017
I liked that my salesman was upfront with me and didn’t try to play games like most people do! I would recommend him to anyone. Will definitely purchase my future car from here!
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09 February 2017
It was truly a pleasant experience, from the moment we walked in the door on a busy Saturday, with no appointment, we were warmly greeted. The sales manager made sure we were taken care of and our sales person Kevin was great. Anthony took care of us when we picked up our new vehicle , he also did a great job.
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09 December 2016
Our sales assistant was John Bappert. He was quick and courteous and provided a pressure-free experience. John answered our questions (he knew Kia inside and out), let us test drive a few and then let us make our own decisions. There was no stress in our buying experience here. The price was as quoted and did not increase when we went in to do the paperwork (as had happened previously to us at another dealer). John found us the car we wanted and we felt the price was fair. Win-Win.
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