About
Location :
Added by Jopie, at 14 December 2016
Opening Hours
- Monday 9:00 AM – 9:00 PM
- Tuesday 9:00 AM – 9:00 PM
- Wednesday 9:00 AM – 9:00 PM
- Thursday 9:00 AM – 9:00 PM
- Friday 9:00 AM – 9:00 PM
- Saturday 9:00 AM – 5:00 PM
- Sunday Closed
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15 Reviews
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28 November 2017
Amazing place for car service with great guest services. And nice sales reps especially Nive who helped me to find right car for my needs with great price. Dave who is a sales manager, is amazing and so kind to explain options in detail with great patience. impressing. I definitely recommend this dealer for both sales and service. .
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28 November 2017
My associate was Don and he was not pushy at all. Asked me all the right questions and showed me a few different cars with my answers in mind. I really felt like he listened to my needs and fit me in the right car. The dealer was bright, clean and my experience with Don and the Toyota family is one that will last a lifetime.
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27 November 2017
I was in Brookfield, Wisconsin visiting friends for Thanksgiving when my service light appeared at the 10,000 mile marker( 2017 White RAV4 Hybrid). I was fortunate to find a Toyota dealer nearby who was able to fit me in 11/25/17. They changed the oil, rotated the tires, did a 27 point inspection, cleaned the car(bonus) in a very short amount of time while I waited in the best waiting room I have ever seen!! Popcorn, water, diet coke, coffee, hot chocolate, and more and a place for the kids to play. Also the whole facility was spotless, the service person was polite, professional and did not try to push any extras for you to buy like some service departments. I can only speak for the service department but if this is an example I would expect the sales department to be equivalent. If you live nearby for service this is the place to go and if your visiting drop off your car to take car of some maintenance you might otherwise not have time for. They probably have rentals but ask . Thank you Toyota of Brookfield Wisconsin.
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30 October 2017
I highly recommend this Toyota of Brookfield. As a single mom I have had some terrible experiences at car dealers. This experience was refreshing and enjoyable. Luis F is awesome and very helpful. Everyone I interacted with from the salesperson to the woman at the welcome counter was very pleasant. I appreciated the little things like the fact that they put on my transferred plates before I took the car. Will be back!
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12 October 2017
We had our 2017 Toyota Highlander undergo its 10,000 mile required check at Toyota of Brookfield. We scheduled this service on-line and were welcomed when we arrived there. Randy Martin was our service advisor and after welcoming us and getting the information suggested we wait in the beautiful service waiting area. In about an hour Randy came to let us know the service was completed. He covered the service that was performed and was extremely professional and courteous. Although we purchased this vehicle at another dealership we have gone to Toyota of Brookfield (Safro) and have always been treated very well. Highly recommend this dealership to everyone.
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10 September 2017
Before taking my vehicle in for its first service, I had it detailed. This included steam cleaning the seats, after which they covered the seats with plastic so I wouldn't get wet while driving. The technician at Toyota removed the plastic and sat in the seat covering my newly cleaned seat in dirt and grime. The rest of my weekend errands must now wait till Sunday as I'm wet from driving on a wet seat. Thanks guys! You're the best! *he said sarcastically*
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17 August 2017
This was my first car buying experience that was NOT stressful. My salesperson was Andy. He was so easy to deal with and was informative every step of the way. Thank you for making this an easy experience. I am in LOVE with my first Toyota!
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12 August 2017
I bought a new car tonight at the Brookfield Toyota, and the staff were absolutely wonderful working with my family and me. In shopping around for a new car, I ended up interacting with both Matt and Don throughout the course of the day. Not only were both Matt and Don professional, helpful, and, informative, but we ended going with Toyota because no one beat their price. Eric, the manager for new cars, was incredible at being patient with our questions and in explaining the ins and outs of the purchase. My family is not easy to sell to, but Eric really worked with us and we ended up with an excellent price.
We've bought from Toyota before (I'm actually trading in a Toyota for this new one), and we'll be back in the future. I'm happy to be giving them my business - they're awesome and deserving of it! Thanks for everything, Toyota!response / report this review -
26 July 2017
Our salesman Andy Strnad was great to work with. We started with a prompt call back after an inquiry. We were pressed for time and he came in early to meet with us the following day and then made the process go quickly and smoothly. Friendly, courteous and straight forward, this was the best car buying experience I've had. And love the car as well, exactly advertised and good price.
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08 July 2017
Just bought a car from Toyota of Brookfield. We have been test driving cars for about 6 months, looking for the right one, so we have been to many dealers. Our first experience back in March was very good - relaxed, no pressure, lots of good information and asked lots of questions to see if they could help us find the car we needed. It really made us want to come back to this dealer when we were ready to purchase. Additionally, we had many positive recommendations from others as well about this dealer and they were spot on. We did find the car we were looking for here in late June and the purchasing experience was just as smooth as our first experience. Highly recommend! Like I said, we went to just about every place and Toyota of Brookfield was one of, if not our top experience.
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17 February 2017
In August a friend of mine purchased a 2004 used Corolla. His dealer was very friendly and negotiated a good price with him. I was with my friend and was very happy with their service with him. His dealers name was Brian I would suggest him. Thank you for your good service Safro Toyota
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03 February 2017
We have purchased our last three cars from this dealer and keep coming back because they take the time to work within our needs. Cathy has always managed excellent financing for us and when our old sales rep moved away she introuted us to Christian. Both were fun and made the shopping experience pleasant. It's not everyday you find a team willing to go out of thier way to ensure the right fit, instead of just selling the highest price. They both worked hard to make it happen and we will always shop with them for all our future cars. You won't find a better place to car shop anywhere.
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30 January 2017
After visiting a few other dealerships where I was treated very poorly, I am so glad that I checked out Safro Toyota. Dallas and Dillon were not pushy or condescending (like the others) and made me feel comfortable. With a less than stellar credit situation they worked tirelessly to figure out the best solution and I couldn't be happier with my Corolla. I would absolutely recommend this place for anyone who wants a pleasant and stress-free car buying experience.
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13 January 2017
Sold me a truck that's been awesome. They however weren't willing to buy my car that I wanted to trade in. This was quite rude of them and if I can avoid them on my next car purchase I will be happy. If you need a Toyota though I think sadly these guys might be the best choice.
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21 December 2016
Very disappointed with the service we received. My husband and I came into the dealership, with the specific vehicle we wanted to see. We wanted to test drive the vehicle and ensure size was appropriate for us. We were undecided on trading in one of our vehicles, and our salesman offered to appraise the vehicle while we were out on the drive. Upon our return, we were shocked to be told "we won't appraise your car unless we know you are proceeding with a purchase today." Considering the salesman offered to appraise the vehicle and it was not a request of ours, I was very dissatisfied to be told this. However, we decided we would sleep on the purchase and decide later. Our salesman told us, he would follow up with us at least every other day, since it was his job, and we agreed that would be fine. A week has gone by and we have yet to hear any sort of follow up. I'm not sure why we were treated so badly or why we were not good enough to get a follow-up. However, I will say we walked in that night with approved outside financing and were ready to purchase. We walked into Wilde Toyota 2 days later and were treated with nothing but respect, courteous and friendly service. Needless to say, we purchased our 2017 Highlander immediately with them. Every customer should be made to feel special, not just select ones that you ASSUME are going to make a purchase.
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