Name: Red Roof PLUS+ San Antonio Downtown - Riverwalk
Address: 1011 E Houston St, San Antonio, TX 78205, USA, US
Telephone: +1 210-229-9973

Red Roof PLUS+ San Antonio Downtown - Riverwalk is a lodging, located at 1011 E Houston St, San Antonio, TX 78205, USA. They can be contacted via phone at +1 210-229-9973, visit their website www.redroofsanantoniodowntown.com for more detailed information.

Location :

1011 E Houston St, San Antonio, TX 78205, USA

Contacts :

Added by Jopie, at 09 March 2017

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

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Anonymous

30 November 2017

Rooms were not bad, (considering the rate I got) they could have provided more soap and towels. Overall they were decent, they are also located in a great spot, not far from Riverwalk area. If you're not able to book at Riverwalk or are trying save some money I would recommend this hotel.
Anonymous

17 November 2017

Rooms were adequate, nothing fancy but the beds are comfortable. The "hard wood" flooring doesn't look or feel great. It's super convenient to Riverwalk and the venue I was performing at so that's a plus. The young man, Michael, who was working the night shift was incredibly nice, so kudos to him!
Anonymous

08 November 2017

We arrived late. This was our fault. They placed us on the 1st floor in a wheelchair accessible room. I wish they could have notified us first as there is only a tile floor thus I need to go buy shower shoes.
The real comedy of errors began at about 6 a.m. when the competing high school band students all chose to take the stairs back up to their rooms and the stairwell door SLAMMED shut, Over and over for 2 hours non stop!

When I took a video of the door slamming and showed it to the front desk clerk, she was already aware of the issue, so they know about the problem, yet don't bother repairing it. She promised that maintenance would work on it today.

If they do or do not, I will follow up!

She also told me since I booked through Expedia, she couldn't move us to a different room. Which means they don't care about guests that don't book directly through them.

My wife booked this visit in September, so they have had our money for two months and still treat us like dirt.

We will probably be in San Antonio again in two years for my younger son's marching competition. If we do return, it won't be at the red roof!

I will let every parent in our district know about this visit.

Also, there was a deep gash in the wall we found upon arrival. It is time posted on my phone. I will notify them of this and see if they even know or already know and haven't bothered to repair this as well.

I wish I could post the video of the stairwell door slamming to my review. But individual reviews only allow photos. I did post the videos to the main Google review page.

Positive notes:
Pet friendly.
Staff is very kind.
Room was clean.
Anonymous

08 November 2017

Good stay for the price. One small item left in room was not recovered, otherwise five stars.

The staff was helpful, and the rooms were quiet and comfortable, despite the nearby freeway. If you have the inclination, Red Roof is within walking distance of the Riverwalk and all it has to offer.
Anonymous

28 October 2017

You pay for what you get. The beds were comfortable so we had a nice sleep. The hotel is right near an overpass but couldn’t hear it at night. Shower was leaky. Staff was friendly and you can easily walk to the riverwalk from the hotel. It took us about 15 minutes. Parking costs $15 per night at the hotel but it’s in a garage so your car is safe.
Anonymous

27 August 2017

So I put 1 star because it wasn't worth the money. There are no Mirocwaves or refrigerators in the room, We had to pay $15 per car per night, and a little bit over a $100 for a standard double bed room. This hotel use to serve breakfast but not anymore. I thought they would, since they charged us so much. If you have a little over $100 to spend on a hotel, DO NOT SPEND IT HERE! You can find a much better hotel with that kind of money. The room also smelled really bad and the sheets were stained. Never coming here again. 👎🏻👎🏻👎🏻😡
Anonymous

26 August 2017

Walking distance to River Walk & Convention Center. Fair value, very basic, could use heavy duty cleaning. Staff helpful, but not very friendly. Certainty didn't look they were happy being there. I've stayed at other Red Roofs and had a much better experience.
Anonymous

30 July 2017

I thought the rooms were a bit pricey for what you got. And the room was hot! It took hours for it to cool off! It was 106° here today not counting the heat index and the air conditioner was not on in the room. I thought that was ridiculous considering I pre-booked the room. It's not like there was anywhere else to get cool. The lobby was hot as well. They also hit you with a $15 per car parking fee at check-in. I'm mean, really? They charge you to park your damn car after your rented a room from them? I've stayed at plenty of hotels I've never been charged a parking fee, and I wasn't the only one upset about that, another woman said the same as well.
Anonymous

23 July 2017

Check in was fast, but unfortunately we had one incident after another. First off they charge to use the safe ours did not work, maintenance was sent down to fix it. Great. We were out all day, get back to the room and found our safe open.. reported to front desk. Nothing much was done As we didn't notice anything was missing. Later that night realized my hairbrush was missing . .. in the morning found that my son's medication was taken out the safe. His meds are $300 a pop. Reported to Management (Rob Lindsay) who didn't seem to care much. Yes, i understand there are processes, but show a bit of compassion. We had two rooms rented our room was not cleaned, second room was cleaned everyday.. hairbrush stolen from the second room as well..
Anonymous

28 June 2017

Low priced hotel so you get what is expected. The people are super nice, but the hotel itself needs some work. My door didn't work all the time and my bathroom faucet flowed for three straight days. But the room suited it's purpose. Close to the convention center, which was handy.
Anonymous

22 May 2017

My boyfriend and I really enjoyed our stay here. Oh my gosh they have the BEST showers!!! The water is HOT the shower head had great water pressure. We actually are going to go try find one for the apartment. Our room was Clean and the beds were supper comfortable. There was a lot of towels and I really liked that. I also like the fact I can grab coffee even after breakfast. The bar of soap STANK !! I washed with the shampoo and it smelled good. Front Desk was sooo helpful. I forgot my hair ties and they gave me a rubber band. I also had two blisters from dancing and they gave me some bandaids. Thanks red roof for a great stay in San Antonio!
Anonymous

14 May 2017

I would not recommend this place to anyone. They rip u off. Room says 99 dollars but when u get here and can't book anywhere else ur stuck with a 99 dollar room with 15 dollars a day parking and 35 dollars to upgrade to a softer bed and a box of peanuts with a water bottle. By the time u check in with 25 dollars in taxes ur at 155 a night. So read the fine print before u decide to book here. Oh, and the picture on Google of the pool is stretched out, damn thing is tiny.
Anonymous

28 April 2017

Hotel is close to the Riverwalk, so for a cheap price you can be close to the action. Don't let the fact that it's on the other side of the freeway discourage you, there's a street that goes underneath. The room isn't in the greatest shape (stuff attached to walls like outlets and shower head is sunken into the wall), but the front desk is friendly and great!
Anonymous

11 April 2017

This place was FANTASTIC. The whole trip was very rushed, so I never got many pictures, unfortunately.To start off, our check-in was very smooth. The staff was very friendly, asked us about our visit, and made some good conversation. The lobby was clean, and had a big vending machine with quite a variety of items. The rooms were very clean, with plenty of space, some wonderful modern furniture, and WORKING A/C!

Best part of the hotel, was the view of The Rainbow Bridge, which can be seen from the windows of some of the rooms.
Anonymous

16 March 2017

This place has the best customer service! Prices can be a little high but for what you get- it's worth it! They offer a great breakfast, a 5:30 "kickback" with drinks and apps, and a great environment! Andrew Jackson, with the management staff, was beyond wonderful! Everyone has a smile and they go above and beyond! This was our second time to stay and is now our "go to" for a river walk hotel!