The sheets did not appear to be very clean and the drain in the shower was extremely clogged. However, i did only paid $60 for the room, the staff is very friendly, and the motel was very quiet
We checked in November 21. It’s Friday November 24 Since we have been here no room service. Had to go and get our towels from the front desk. I called two days in a row. No room services. I was assured I would have room service today as well as yesterday. Still come back to a room that hasn’t been clean. No clean towels no soap. Nothing. I pay to stay in a. Hotel. I should have a clean room and clean towns. This is the one in Joliet Illinois. Donough st.
Rooms are clean, front desk clerk was very respectful, and friendly. Free WiFi, and cable. Very quiet atmosphere, was not bothered at all during stay from other guests. No complaints, highly recommend this place!
Clean room, super friendly staff, pet friendly. I would definitely recommend to others!
We stayed the weekend for Nascar. We came earlier than the 3pm check in time. Just to see if there was any luck if we could get our room so we can get ready to head to the race. The minute we walked into the office David had a rude attitude said that no rooms are ready! We then explained that for the past four years red roof was always so kind and found a room available for checkin before 3pm. And David again with his sassy attitude said not ready until 3pm because they were SOLD OUT the night before (thursday 9/14). He said that he didnt need to check us in. So we waited! We came back at 3pm and David again with his attitude said, "are you calm now? I thought i had to take off my belt and give you a spanking. I have a sucker, let me give you one for being good"
This was not professional behavior and I am not okay with how I was talked too. It made my stay very uncomortable.
Had to wipe the shower down with an extra washclothe before using. The AC unit is so loud that I've shut it off when trying to sleep. The reason it's two stars instead one is the staff was super nice and friendly.
Great rates, veterans discount and pet friendly at no extra cost. Nothing fancy but the rooms are clean. Would stay here again.
horrible experience, room wasn't ready until 3:40 when it was supposed to have been ready at 3p. We missed the wedding service because of it.
Very noisy outside. Room service does not speak english. Front desk representiveswere friendly and helpful, but other guests make hotel not that great. Not a wonderful area
The room was okay but the maid brought fresh towels and emptied our trash but must have forgotten to refill the coffee and cups, other then that everything was ok.
Rooms were clean and updated, flat screen was cable with HDMI and the beds were comfortable. WiFi was hit or miss. Overall a good stay for a night.
This was suppose to be a smoke-free facility. The clerk had to change our rooms twice because both rooms reeked of smoke, both tobacco and other smoke. The final room he placed us in was an accessible room and did not have heat control. Heat registers was located near the ceiling so did not circulate and fan in bathroom did not work.