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Added by Jopie, at 29 June 2016
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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15 Reviews
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01 December 2017
The only reason they are getting a star is because our nurse was great and our tech for Chest X Ray was great. Other than that i have never been more disappointed in a hospital. When we had a question we had to go up to the desk because NOONE came to check on us and when we did go up to the desk NOONE would make eye contact with us like they could care less and didn’t want to do anything to help except sit there. We needed help getting someone to the bathroom, it took 10 minuites before our nurse came into the room and when we asked her she said no one had told her that we needed help and she went right away to help us. So thank you to our nurse for actually caring enough to help us. I will not be going to this hospital again. I would rather drive to Grand Rapids.
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21 November 2017
My most recent experience has been entirely more frustrating than necessary. A follow up visit to a regular physical due to a medication not working was classified as something other than that and I am now being billed 4x as much.
I've called billing multiple times and have been told servers are down. I've called insurance and they said there's nothing they can do. I've called the doctor's office four times, leaving voicemails and having staff write down notes, and I still have not heard back. Two voicemails, being put on hold while the operator found the MA which ended up in voicemail, and another operator leaving a sticky note with no follow up.response / report this review -
19 November 2017
To be honest it's been quite a while since I've been to emergency department at N.O.C.H. I was pleasantly surprised to find the new department was very nice. After being placed into a room I was promptly, caringly, and kindly attended to. I was impressed with the staff and with my carehummm North Ottawa hospital seems to be on an up-swing.good job to all.
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17 November 2017
I've gone there many times for some reason. But every time i went i had great service and everyone was polite, and took care of my needs. Very professional hospital i will go again if needed
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14 November 2017
I am so thankful for the Doctors, and Medical Team of North Ottawa Community Health. The Dr. and PA listened to me, and figured out what was going on. They discovered my 22mm Chiari, and helped start the process on saving my life! I went and had my decompression surgery this past January at U of M thanks to their finding, and am now back in pre med school, and feeling much better. Life is precious!!!
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19 September 2017
almost killed my 2yr old by giving her amoxicillin which she is allergic to, then after she broke out in hives and started to pass out they gave her something to counter the reaction which just lead to us having to go to devos later after we got home and she still was having issues from the noch er
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03 September 2017
Recently took a family member to the Emergency Room and by far was the worst experience I have had working with medical professionals. The staff acted like we were an inconvenience for being there although we were one of the only patients on the floor at the time. The nursing staff belittled my family member and acted extremely unprofessionally. Do not take your family here if you want quality care!
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17 August 2017
I am currently in the ER because of a potential broken toe, and I had to get on here and leave a review because I have had such amazing service. The nurses and doctors have been friendly, prompt, and incredibly attentive. I am very happy with my experience (aside from the injury, of course).
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21 June 2017
*** update NOCH reads the reviews. I received a phone call from them apologizing for my bad experience. They said they would do better communicating. That would be great! I was surprised by the call and think that is a good start to better customer service.
Went to the ER because nothing else was open and my friend who is a nurse urged me to be seen ASAP. My PCP did not return my call today. I understand that ER is for emergency and they come first. But when you come in and are trying to determine if it's worth the wait, just be honest and say you are very busy tonight. Do not make a patient wait 1 hour and 45 minutes to say "well we have been busy tonight". Be up front! Also the front desk and triage nurse both treated me like I was stupid. I am not! I know that this was not a true ER I am willing to pay the bill to get this medical condition figured out. Honestly this is the last straw I will never go to NOCH again. They are rude and only care about the bottom line. I have never had an experience there that was positive. No wonder people want Spectrum or other care entities to open in Grand Haven. Maybe then the customer service/ care would be better!!response / report this review -
29 May 2017
If you can drive to your home hospital i would. They ALL need training on how to talk with people. From the check in person to the DoctorThe Nurses are very loud and we could hear all of their conversations. Just not a great experience. The Orthopedic Doctor was great, but I will avoid this Hospital.
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17 February 2017
Tell the ambulance to to Muskegon if you can.
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11 February 2017
ER. Emergency needed for 4 year old respiratory distress . The team all rushed to my great grandson and gave him super help. The admission Judi P. X-ray and respiratory, and all the staff were excellent. I thank you NOCH for saving my great grandson
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05 October 2016
My mother came to the ER in the middle of the night and we were treated fantastically! Spent 3 nights in total and every nurse, Doctor and cleaning person was very sweet. A great experience for a sick mom and worried daughter. Thanks to all.
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05 August 2016
Have had to use the services of NOCH multiple times and have always gotten excellent care from the nurses and doctors to the ladies at the front desk. Highly recommend.
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06 July 2016
i looked up noch and a hospital is the first thing i see i was like is noch in one of these rooms i gave it five stars because noch is the creator of the game mincraft
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