Nordstrom Wedding Suite - Michigan Avenue

Location :

55 E Grand Ave, Chicago, IL 60611, USA
Added by Jopie, at 13 April 2013

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• Christina Cebulak

  11 May 2017

  I had a wonderful experience with the Chicago Nordstrom Wedding Suite from start to finish. The customer service here far exceeds smaller bridal salons, and they are really willing to work with you on style, budget and logistics (especially if you are purchasing from out of state). Ani was my stylist, and she was wonderful to work with - friendly, helpful, supportive, and thorough. She recommended beautiful gowns and helped me find my dream dress.

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• Carla Lindemulder

  04 April 2017

  Out of shopping at 8 different bridal stores, my experience in the Nordstrom Wedding Suite has provided my favorite memories with my family and an environment where I have felt so valued.
  
  On my first visit, my sisters and mom came with my two nieces--we had so much fun with Julianne and the designer that was there at the store for his trunk show. On my second visit (when I even changed my opinion and price range completely, and was cared for just the same!), my little nephews came with my sisters and mom--we had such a great experience again. Everyone who was working there was helpful and kind even when they weren't working with us directly.
  
  Everyone was attentive to our needs, but working directly with Julianne was even better. She communicates so well outside of the appointment, and when we have been there for our appointments, she has been incredibly personable, comfortable and knowledgeable on the gowns we've looked at. Whenever I was going for a certain look--she always found just what I was imagining or better.
  
  When putting into place the many details of a wedding day along with the emotions that you feel in the midst of it, it is refreshing to have such a great experience looking for what you will wear on the day you choose the man you'll spend your life with. From my own experience and seeing the stylists work with a variety of clients, they have been caring and attentive! I want other women to experience even a little of what I did here and hopefully find what they will feel beautiful in on their wedding day.

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• CHARLENE YANG

  16 March 2017

  Always friendly helpful staff!

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• Abby Schmeling

  25 August 2015

  I was really disappointed that Nordstrom wasn't able to work with me to find my wedding dress. After multiple attempts to schedule an appointment online (failing due to their booking tool being down), I finally got on the phone with one of their reps.
  
  She informed me that the style of dress I was looking for (something short for an end-of-August wedding in Chicago) was limited in availability. She said that they would not be willing to bring in dresses I had found online and liked to try on during my appointment.
  
  For everyday clothes, I'm not a fan of buying online. So, I'm sure not going to buy my wedding dress online.
  
  Generally, I have great things to say about Nordstrom, but unfortunately that was not the case this time.

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• Lisa Sromek

  26 September 2014

  The store often remodels the appearance of departments as well as the décor, seeming to constantly strive for an improved shopping experience. The associates in every department are welcoming, attentive and friendly, without being overbearing. Grand Avenue is a great location to seek out new cosmetics, with very talented makeup artists for every line of products who actually understand the preference for "understated" looks. I've grown quite used to the amazing shoe department, but as Nordstrom was originally a shoe store before expanding into a department store, it is nice that they've kept their roots strong.

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• Brendan Tripp

  23 May 2014

  This has become our "family place" for birthday celebrations, etc. Tucked into a space behind the kids' shoe department, it is a tastefully decorated restaurant, with a limited, but quite appealing menu.
  
  The oddest thing about the Nordstrom Cafe is that it's semi-cafeteria service you pick up a tray, and some items you just take to the register and pay for. Others (well, most), your order "in the line" and are given a holder with a numbered card to put on your table, where your food will be delivered. You get your drinks in line, but the servers will refill them for you. I've been there many times, and this whole service model never gets any less strange.
  
  The food consists of well-designed salads, assorted sandwiches, pasta dishes, pizzas, and a handful of entrees. These are magnificent, and I keep having the Tuscan Roasted Salmon, which is not only delightful (accompanied by roasted hunks of vegetables and potato) but an amazing deal, not costing much more than some hamburgers within a block or two of the location.
  
  I must admit that I have not delved deeply into the menu I just discovered, on my most recent visit, that they have soups too (they'd been tucked back by the salad station, and are now up by the order window), which looked awesome, and an array of quite tempting desserts. Everything I've seen/tasted there has been wonderful, and I'm guessing that I'd not be disappointed in ordering something other than the salmon, if for some reason I opted to not get the salmon.
  
  Nordstrom Cafe is one of those "hidden gems" that used to be a fixture in department stores, providing excellent dining experiences at a reasonable cost, in a somewhat arcane space. I've never been in there when there was a wait for a table, but it's always seems to be at least a quarter to half filled so is (hopefully) operating in that sweet spot where it's got enough business to keep going, but not so much that it's something that you have to PLAN to enjoy.

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• Jerry Gorham

  20 April 2013

  I'm frequently on business in Chicago and was in this store to get a quick tie near the end of March 2013. Honestly, the men's section and the shoe sections looked like they had just run a herd of cattle through them. Very much a mess. The service was very good although the woman helping me was obviously trying to find the most expensive tie that they had in the entire store, as every tie she brought me was $50. more than the last. I've been in here before, and generally find the prices absolutely outrageous even for Michigan Avenue, plus the Chicago sales tax is ridiculously high. I only recommend this store for people who have nothing better to do with their extra money. Nordstrom Rack or Ross are much better choices. I won't buy any more $225 ties there, but would go to the outlets next time.

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