Enjoyed this place management is good. Nice size rooms. Good breakfast
Great place to stay for the weekend nice pool and fitness room. Great view from the window and the front area for the airplanes to come in. My kids had a great time
Okay if you're only passing through. No fridges or etc, just a good place to sleep. Staff was friendly and there were good breakfast options.
Pretty dated decor. But the big hassle for business travel is no mobile checkout, and I had to call accounting, wait on hold, etc. after getting home to get a copy of the bill I was told would be emailed within 5 minutes of checkout when I went to the desk in person to ask for it. Just a hassle for what should be and is at other HI properties a smooth convenient experience with no lines or holding!
We had a great 4 night stay. Including free breakfast each day. Pool was cold the first two days but improved in temp. Would highly recommend the hotel.
I was traveling through Chicago when my connection home was canceled. I called a number provided by the airline to find a hotel and I was set up with the Holiday Inn Express. To be honest i was worried about what to expect when I was quoted a price but I figured I just needed somewhere to close my eyes for a minute. Wow was I surprised. The room was immaculate and the bed was incredibly comfortable. It was quiet. I saw they had a workout room and I saw kids that looked like they just came from a pool. The shuttle was timely and quick. The gentleman working the front desk was fantastic. I was blown away with my experience. Especially considering I barely paid more for the room than I've paid to park my car overnight at other places. I will not hesitate to stay here again and if I'm stuck in Chicago for airline troubles, I'll go out of my way to stay at this property.
If I was on a quick work trip it would be fine. But not a family weekend. Pool really bad super cold, something all over bottom of it and towel rough and very small. No on-site restaurant. Bathrooms so small can barely open door. Chipped paint in shower. Garbage truck outside windows at 630 everyday. No amenities