About
Location :
Added by Jopie, at 25 December 2016
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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11 Reviews
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06 November 2017
Very decent place to stay at very affordable prices. Clean and big rooms, safe to stay with your family, great hospitality. Big parking space, surrounded by a variety restaurants/bars, 10-15 min drive away from the Niagara falls state park.
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25 September 2017
We got there during a slow time. When we walked in the lobby was really clean and really well lit. The gentleman behind the front desk while he was probably a bit bored he still managed to have a fantastic attitude. We did have an issue with the lock on her door and the front desk was more than happy to put us in a room where the lock worked. The room was really clean as well. We have stayed in several Motel 6s in a couple of states and yours was by far the nicest and cleanest. We would definitely have no problem whatsoever coming back to stay again.
The only small issue that I might have with Motel 6 is that when I reserved my room online it always tells me that that's the best deal I can possibly get and when we check in the price on the sign is always been considerably lower then the discounted price that I'm paying.response / report this review -
25 September 2017
I'll start with the good.. the room was very clean! Everything looked and smelled clean and neat.
The bad:
The air unit only worked on high
The morning cleaning crew were so loud banging and clanking while cleaning the next morning that I couldn't sleep!!
Would not grant a late checkout had to beg for 15 extra minutes
The really bad:
My husband and I called ahead to book the room by phone. Gave our card information and booked. Upon arriving my husband went to check in and the male front desk associate was completely rude! He ran my husbands card based off of the information that was already in the computer from our phone call and told my husband that the card was declined out loud (Should've said something more like I'm sorry sir it's not allowing me to process the payment). My husband asked him to try again and he refused. My husband used the ATM to check his balance and it was fine. He asked again if he could re-run the card and the man refused. I then pulled out my card to our joint account and the man pulled out a card machine and it processed perfectly fine?? I asked, "Why didn't you try to swipe his card with the machine when the info on the computer didn't go through?" His response was, "I didn't need to, I have his info in my computer." But what if the phone rep took a wrong digit?? We have a joint account and it worked fine on my card? His only response was, "I didn't think of that!" No apology no nothing!! Just embarrassed us in front of a crowd of people.
Customer service is EVERYTHING!! I've been in it for 10 years and there are ways that you handle people. You try to do what you can for them and you never get defensive and you ALWAYS apologize when you've made an error!
I'll spend more money for better service!response / report this review -
18 August 2017
Very clean and nice modern/minimalist updates. Dog-friendly with wood-look flooring and walking area. Minor inconveniences: doggy pick up bags were not stocked and we fortunately had paper towels on us. Hair dryer would be nice. I know it's no frills but it's such a minor thing to provide and a pain to travel to with.
Customer service was excellent! Cheerful, responsive when we had a minor issue with the sink, and the motel was maintained well. I would stay again when in town.response / report this review -
14 August 2017
I stayed at Motel 6 Niagara Falls. The service was nice and friendly. I liked that my pet was allowed and there was no extra fee. The grounds and lobby were clean and nice. The room was mostly clean but there seemed to be something weird under the bed almost looked like a big spider web. Did not look closer. There were two big daddy-long legs spiders in the shower on the ceiling and the bed was very uncomfortable. Otherwise it was a decent stay. Thought the price was a bit high.
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04 July 2017
Maybe it was July 4 weekend, but the price we paid seemed on the high side for a Motel 6. The neighborhood is crummy, but safe enough and reasonably quiet. The lobby is a little shabby, but the guy behind the counter was efficient and helpful. The room was clean and beds comfy. Everything worked as it should, but the towels were thin. Lack of carpet made it feel like an upscale dorm room or private room in a hostel. Really, not bad. If the price were 30% cheaper, it would match expectations. An easy 15 minute drive to the falls.
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27 April 2017
Great staff! Very helpful and nice people.
I wish they could offer some snacks, milk, juice in addition to coffee.response / report this review -
19 April 2017
we ended up paying for the room but never stayed. the room was out dated and it could gave been cleaner
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17 April 2017
I tried to book on-line, but encountered problems in obtaining discount, so i called directly & reserved with no problem. It took us 6 hours of driving to get there. Check in was fast, like that there was a microwave & refrigerator in the room, along with the correct amount of towels we needed. Staff directed us on how to get to the Falls quickly by map. When we returned later that night, we were exhausted. About 2am I was awaken by loud noise or talking, door slams. It took awhile for me to figure out exactly where the Sound was coming from, before I contacted front desk. I was tired & for some reason couldn't reach front desk by phone. Had to use my cell, but after explaining problem, the person who answered immeadily said they'd handle it. They quickly went next door & even with the person being difficult to answer door, all the Sound quieted down. Where as I soon fell back to sleep. I only wish there was a coffee pot in room, as I didn't want to get dressed first to get a cup in the morning. I thanked person at desk to whoever was responsible for dealing with the problem for me. After booking as many motel 6's across the United States, this was the 1st really problem I've encountered. In no way was it the managements fault, but I didn't get a good night's rest as I'd hope to. But this was a good place to stay, clean, friendly & safe. Staff was helpful in many areas, which is always a plus. My wife, son, even our dog who slept in his carrier in the bathroom, were all content with the night's lodging. Aside from me not sleeping, they all got much needed rest. Not sure if we will make it back to this location soon, but we know we'll be staying at a motel 6 when we travel somewhere again soon.
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29 March 2017
Since it's been a computer era, I don't need a TV in the motel. As long as you serve free wi-fi in the mote, it's good enough for people to check out news, watch movie, and sports, etc on their own devices, like phones, computer, and tablets. I would like to have a microwave and a small refrigerator rather than TV. The room I stayed didn't have those.
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01 January 2017
I was pleasantly surprised. I thought it was going to be run down and just doable. This place is really nice. It's been decently renovated and the staff was really nice especially Haley. She was really sweet.
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