ON 2/20/2016, I took my 1999 Vokswagen Beetle to This Midas on Tunnel Rd. I thought I needed shocks all the way around replaced. Freddy, the manager called and let me know that wasn't the case. He said the two outer and one inner tie rod ends needed replaced. That saved me a ton of money. He could have told me I needed shocks. I woudn't have known the difference. I decided because of his honesty, I would use them again. I thought I needed an air conditioner compressor and took it in on 3/11/16 And, again, he called and said all I needed was an A/C pressure switch and R 134a Recharge. Again, saving me a ton of money. Incidently, I got quotes from the Veedub and the German car repair shop on Merrimon on the air compressor and both were significantly higher than this Midas. Thank you, Freddy, for your honesty and your due diligence. When my car needs any other repairs, I'm "taking it to Midas."
Just got my car serviced here. Called before to check cost and didn't get any surprises when I paid. The staff was cheerful and professional. Overall, wonderful.
We arrived late evening from out of town. First thing in the morning We went to see Fred 15min before their official opening time & He quickly diagnosed a badly damaged halfshaft. Within two and a half hours and at a reasonable price, the car was repaired with a new halfshaft & We were were all good to go. Thanks Midas - René Missen - Hillcrest, KZN South Africa
My family and I (5 cars total) have been loyal customers of Midas for close to a decade now. Since they have undertook new management we have only experienced disappointment. I would recommend everyone look elsewhere! Last year we replaced the head gasket on our 2002 Subaru Outback at this location. Recently we were made aware that we had another blown head gasket. Midas was unwilling to help us or assist us in replacing what should have been a warranty head gasket. We had been disappointed repeatedly in the quality and cost of our service since the new management and we will not return. We want to recommend people look elsewhere in servicing their vehicles. This business is will not honor your car's warranty, will over charge you for basic repairs, and advise worthless repairs. This Midas location is NOT RECOMMENDED.
My vehicle threw its timing belt and these guys seriously saved the day. I drive an older Toyota and do not have a lot of cash so I was stressed to the max about the repair. They kept me informed of how the repair was going and what the cost was. They were very honest and open about what they were doing and what they found(I double checked) They even gave me a ride when I became stranded there due to the snow. Sent several friends there and they had amazing service also. Well done Midas! I will be back!