Asheville Savings Bank

Location :

778 Merrimon Ave, Asheville, NC 28804, USA
Added by Jopie, at 30 December 2016

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• Michael Whitmire

  18 April 2017

  Representatives at Asheville Savings Bank continue to refuse to give me copies of my statements from last year without a hefty fee. I'm encountering inflexibility, and what I think is a mix of corporate slave mentality and/or a mentally self-enslaved manager. I am frustrated that I can't access my own data from last year.
  
  Here's what I wrote the branch manager:
  
  "wow it sucks that you are either enslaved by the asheville savings bank or by your own mind to the point that you can't help someone who needs it. especially someone who was a banking customer for several years.
  
  it's also bad policy on the part of a company to refuse to help customers in need.
  
  i hesitate to curse you directly because i know it's bad luck for everyone concerned.
  
  i hope these blockages dissolve, and know that i hate the system that makes you and i such slaves."
  
  Sheri wrote me: "The charge for statement copies is a standard fee and is disclosed in our terms and conditions. Should you want additional statement copies the charge is $5.00 per statement and I will be glad to help you."
  
  @Asheville Savings Bank

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• Brittany Ponder

  06 January 2017

  Friendly and helpful staff awaiting to answer any questions and point u in the right direction for any financial needs

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