Patrick and Brendan are the people you need to see for a great deals on your next great purchase.
Great team! Informative, courteous and accommodating. Don't go anywhere else to buy a BMW until you give BMW of Asheville a try!
Piss poor coustmer serivce. Buy a brand new BMW a 2015 that's still under warranty.but battery goes bad an it's not covered under warranty. 1k dollar for a battery.
Recently purchased a 2017 BMW X3 from BMW of Asheville. We looked at a large number of dealer websites as we had a particular group of packages we wanted on our new vehicle. The Asheville dealership was the only one we found that had the exact group of options. I walked in without an appointment and was introduced to Chris Slagle, one of the salesmen. Chris was extremely helpful and made every effort to smooth out the buying process. He has excellent customer service skills and I would highly recommend him to assist with the purchase of a BMW. Four weeks after our purchase a black mark was put on our (white car) bumper at another business. The mark would not wash off and we believed it was scratched down into the paint. It was very noticeable! I dropped by Asheville BMW to see if I could get an estimate on repair. Chris jumped in and had one of the detail guys work some kind of magic and the mark is gone! The dealership was very busy when I arrived and they still took time to correct this problem thanks to Chris's persistence.
I traveled from the upstate of South Carolina to buy and service my car there. Outstanding service. Just outstanding. One of the best dealerships I've done business with.
Great people. Sales dept is very helpful and not pushy. Service dept is awesome. Thanks to Joel, Shannon in service, Will and Terry in parts. A+++
They have a 2014 320i advertised for $19,999. I went to look at it and the salesman told me it had been sold but he would offer me a deal on a more expensive car. Also said he had made the offer to another man earlier so he might be coming back to buy the car he was showing me.
Every word he said may have been the truth but it sure felt like a bait and switch to me.
If the car is sold then it should be taken off their website.
Buying a car at this dealership was an awesome experience (i used Javier). I had some issues with the car I initially purchased, nothing to do with them really. Speaker issues. The service department and associates were totally awesome about this, were able to get an engineer down and made me happy at the end of the day. I would 100% recommend this dealership.
An extremely fair and honest place to get a automobile. Staff is well trained, helpful, genuine and not stuffy. Too many high line auto dealers act like their product and services are a gift to the consumer, BMW of Asheville treats everyone the same and hasn't forgotten the customer is THE reason they have a job.
Had a terrific experience with BMW of Asheville buying my most recent car! I have bought from (or test driven at) every major dealership in the area over the past 15 years and this was by far the most positive experience with a car dealership I have ever had! Troy(sales) and Alex(tech specialist) went above and beyond to not only find the right car in the price range I could manage, but then made sure I knew everything there was to know about the car and made it clear they were available for questions whenever I had them! The dealership offers some pretty unique perks as well. I rarely give folks a "perfect 10" but these guys deserve it!