Name: Mercedes-Benz of Chicago
Address: 1520 W North Ave, Chicago, IL 60642, USA, US
Telephone: +1 312-628-4500

Mercedes-Benz of Chicago is a car dealer, located at 1520 W North Ave, Chicago, IL 60642, USA. They can be contacted via phone at +1 312-628-4500, visit their website www.mercedesbenzchicago.com for more detailed information.

Location :

1520 W North Ave, Chicago, IL 60642, USA

Contacts :

Added by Jopie, at 23 October 2014

Monday 9:00 AM – 8:00 PM
Tuesday 9:00 AM – 8:00 PM
Wednesday 9:00 AM – 8:00 PM
Thursday 9:00 AM – 8:00 PM
Friday 9:00 AM – 6:00 PM
Saturday 9:00 AM – 6:00 PM
Sunday Closed

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Robert Rodriguez

23 February 2021

Mercedes-Benz of Chicago offered a truly wonderful experience. They effectively helped us find a new 2021 GLC 300 to lease. We truly love the car. More importantly, the process was seamless with regards to financing and getting a tutorial on all the unique features of our new vehicle. We highly recommend not only Mercedes-Benz cars, but also this dealership.
David Drwencke

28 January 2021

Great experience here. My representative was Bryan Ward who was a class act from beginning to end, provided constant communication, information and would call, text, or email with updates as my purchase was in part a surprise for my wife. Its an easily accessible dealership and there are many "perks" to working with this location over others, like free car washes, loaner vehicles and a host of others. I found the process painless and the offers received really exciting. Mercedes-Benz as a brand speaks for itself, but its the added bonuses and experiences here are what make it worth coming to this location over others.
Eveline Horton

22 January 2021

The Mercedes-Benz Service Center on North Elston has provided exceptional service to my car for many years. Chuck Benson has always been my service consultant. He is professional, knowledgeable, kind and has always taken the time to explain what is needed. He keeps me informed as to the status of the service. I am notified promptly when service is completed. Highly recommended.
H EMMET

17 January 2021

I have had one exceptional experience after another, for the past 10 years at MB of Chicago service center. The staff is always courteous and considerate of my time. Their approach has always been making my experience worry-free. The entire team excels at customer service and satisfaction.
Kira R

10 September 2020

A1 customer service.
Pete P

09 December 2017

Melvin People’s is my service advisor. He is a good man and helpful. The location for service is terrific. Everyone there seems very customer centric. I think they do a good job.
Ina Flower

18 November 2017

This was one of the best dealerships I've been too, I will gladly do business with them again. Customer service was incredible and salesperson Natalia went out of her way to make sure everything went well. I will definitely recommend this place!
Yvette Lane

13 November 2017

Patricia is AWESOME!! Our buying experience was smooth and seamless. She gave us an incredible "lesson" on the features of our 2018 GLE 350; perhaps we should have taken notes. Thanks for everything.
Dwayne Bell

31 October 2017

Dennis and Chris, You two guys are AWESOME !!!!! I'm very impressed with how you made the buying of my ML 350 so enjoyable. My wife and I are truly enjoying our new SUV and we are looking forward to taking our first "road trip" very soon Thanks again for all you do.
Dani F

05 October 2017

Patricia is honestly one of the nicest people I have met in awhile. She made buying my 2017 GLE an absolute pleasure. The entire process was as seamless as it could be! Highly recommend Mercedes Benz of Chicago. Definitely ask for Patricia- kind, knowledgeable and lovely sales associate. Thank you so much!
Kathy Ryan

17 September 2017

I had a great easy experience. David Cotrell was my sales person and he made the process easy and low key. I like my new car a lot.
Steve Joung

08 September 2017

I worked with Lok Wong and his team. Bought a car in a few hours all-in so I like how they respected my time. It's a great facility, conveniently located, we're lucky to have a well-run business here in Chicago. Thanks MB Chicago!
Karen Fenner

08 September 2017

Lok Wong was amazing and made our Car Buying process so easy! Truly a great place to buy your from. All of the staff were friendly and not pushy at all. I recommend seeing Lok if and when you go in to buy.
Susan S

31 August 2017

Mercedes-Benz of Chicago is the place to be!!

What started out as a less than stellar experience by one of the associates was quickly remediated by the GM and Dennis.
Not only did they pay extra attention to a first time Mercedes-Benz buyer, but they also made sure that the experience exceeded expectations, especially after a rocky start. That is definitely on par with the brand. Dennis was very helpful answering all my questions and concerns in addition to vehicle comparisons. His attentiveness, patience, knowledge, and overall guidance will definitely make me (and anyone who listens!) a ‘MB-for-life’ consumer.

They really went above and beyond in all aspects of the sale. Thanks again!!
Garrett Graber

25 July 2017

I bought an R350 7 years ago when my second child was born. It's expensive but it's advertised as safe and I assumed any issues I had would be taken care of.

I bought a lemon. The car broke down 3 different times on family road trips alone. This past weekend the car started on fire 200 miles from home. My assumption that Mercedes had great customer service couldn't have been more wrong. After having 5 major issues with my car it seemed like a dumb idea to pay to get it fixed again. I figured Mercedes would have given me a huge break to trade in my car. After speaking with several people Mary offered me 1000 dollars towards a new car. It's going to cost several thousand to just get my car back home.

Don't buy a Mercedes. I wish I had looked at how poor their customer satisfaction was before I bought. They don't stand behind their product. I hope this helps to prevent others from being scammed.
Annabel Armour

22 October 2016

Left my house with a nail in my tire. Love that the car warns me that there's a problem. Headed straight to the service center-in and out in under 90 minutes. Got some good work done in the lovely new waiting area, plus a car wash (much needed). Oh, and a new tire (the second) covered by the extra warantee.Very grateful for great service and good care.
Georgia Mihalopoulos

20 October 2016

Amazing FIRST CLASS service! Thank you Dan H. for helping to diagnose some issues in our car that another dealership said would cost thousands more. :) Love coming to the new facility too!
Karen Purcell

18 August 2015

The staff at this dealership was very professional and prompt.
All costs were explained thoroughly and not for one moment did I feel pressure to have a service done that I didn't think was necessary.

Notification through text was very convenient as was online bill pay.
Malucia Jimski

08 February 2015

I like Mercedes Benz and my boy friend is a Mercedes Benz Kompressor. Named Matt and another is named Salvador. You know how much Mercedes Benz means to me. I haven't heard of a better car even in Melbourne, Mate!!
Awesome cars, Mercedes!💖
I really liked Lexus but now my Lexus dealer is kinda rude. I was tortured by one catty and mortified person. She refused my salary and didnt open my Lexus so I stick with getting a Mercedes Benz Kompressor.
Sincerely, Malucia LaCunningham Sabrina Jimski
Olivia Bennett Teeuws

30 October 2014

This was our second Mercedes purchase and the experience was night and day! I could not be happier with this dealership and the customer service we received.

We went in to look at a car months ago and Matthew Swain and his manager Austin went out of there way to make us comfortable and thoroughly explain the different options that fit all of our needs.They did a great job in educating us and listening to our families must haves. When we returned several months later, they both remember details about us on an individual level and made us feel like more than just a number.
The negotiation, sales process and hands on tutorial of the car we purchased were great and efficient! We really appreciate the way that they do business! Love this dealership and highly recommend Matthew Swain for his friendly demeanor and knowledge/professionalism!