They will not help me at all . I am be punish for being healthy and not meeting my deductible. I will not go with this company again
I've been a member of BlueChoice HealthPlan ever since I started working for BCBS of SC family of companies nearly eight years ago. Love my HD plan, built-in preventative care and have always had great experience with the customer service team! My son had an unfortunate encounter with a frisbee just a couple weeks ago while in college in NYC - his urgent care claim was processed in a matter of days and explanation of benefits was posted for me (and him) to review. Great group of folks to work with, too!
Absolutely LOVE this company! I have never had a problem with my policy and they're always VERY professional!
Great company, exceptional service and wonderful employees!!
All my claims have processed quickly and any questions have been answered promptly.
So upset by this cruel, ineffective health policy that I paid top dollar for through my employment.
Terrible work environment, terrible bosses, and they completely scam the customers. I am ashamed to say I worked at BCBSSC.
They stink! Every month their is something new that I have to call them about for correction. Can never get a resolution until I speak to a mansger. It could be great but not eorth the hassle.
I've had blue choice for about seven months now and I am seriously considering finding a new provider for the next year. The payments, deductible, coverage, etc are not terrible, but not great either. However, the main reason I am displeased with this company is their website. Worst website I have ever used Links never work, there are constant errors and failed servers, and most frustrating is their online bill payment that redirects you to a separate site where you need a separate username and password. It never works anyway. Just all very inconvenient and frustrating.
I am writing this in hopes Blue Choice will see it and actually do something to help my problem. I have been trying to cancel my policy since January. I told them in October 2015 I did not want coverage for 2016, but was not informed I had to call the marketplace to cancel since the policy was through them. Come January I received a bill, called to straighten it out where I was informed I had to call the marketplace, so I did. Still received a bill in February. Called Blue Choice again and they said it takes billing 30 days to catch up but that I did not owe anything. Still received ANOTHER bill in March. Called AGAIN and was told I needed to call marketplace because they hadn't received notice of cancellation. I AM STILL RECEIVING A BILL FOR $700 WORTH OF PREMIUMS for a policy I cancelled. I called today and was told a supervisor wasn't available and my cancellation request still had not been pushed through. TOTAL idiots over there. I was told I would get a call back from a supervisor after they "looked into it"..Are their parents cousins? How hard is it? The complete lack of competency over there is honestly pathetic. Pretty sure a 5th grader could do a better job. I am totally fed up and will be getting an attorney if they do not cancel this week.