The staff was great. I'm giving it a 3 because it needs to be renovated. The other reason I'm giving it a 3 is bc they have lots of homeless living right behind the fence. So I was a little uneasy at night walking my pets. I would stay here again if that helps. Traveling with pets then it's definitely better to stay here then on the strip.
The front desk was very patient and courteous with me because I wanted a ADA suite with two beds and no bathtub. They only have one bed in the room and a pull-up sofa bed in the living room. Clean room with a coffee maker, a microwave oven, and a small 'fridge. Decent free breadfast including apples, bananas, boiled eggs, and DYI waffles. The free 24-hour shuttle (except morning when it is every hour) is on-call, "30 - 35 minutes". Airport drop-off service must be ordered at least two hours in advance unless the shuttle happens to pick-up guests from the airport.
When I arrived in Vegas after flying all night I called hotel for pick up . The girl at the front desk directed me to go to center isle outside baggage claim and the shuttle would come by. I waited about 30 minutes and called again . She said he came by but no one there. Decided to catch a cab , asked a airport security if there was another place for shuttles he said " zero level strip side of airport". Called hotel again told her I found correct waiting area , told it would be 45 min. Needless to say , I was tired and anoyed. Off to get a cab again when hotel called back and said they would be there in 10-15 to pick me up . A good idea is teach front desk help where the hotel pick up area is.
Check in- I had called the day prior letting them know I would be there at 6am and wanted to be able to ck in as I was paying for the night before so I could get ready for convention. When I arrived she said they had cxl res and charged me as no show ! I had the name of person and time I called to confirm. Thank goodness they had a room I could ck into.
Room , you get what you pay for. Cheap room , nothing fancy . It was clean , that is what I needed. Breakfast decent. Again you get what you pay for.
Pool looked dirty did not use. Jacuzzi had a lawn chair in it, I am thinking from the people partying down there the night prior.
Shuttle drivers very nice. Helpful and informative. Did not know that they go to convention center and strip. I thought it was only airport shuttle.
Keep you shoes on in your room. Carpet is nasty.
Ice machine still broken.
I had to change my rating on here and make it 4 stars instead of 3. This is one of the few places that let you bring an animal. We have a cat that totally dislikes travel. This is one of the only places we can stay outside of our motor home where they keep it clean enough she will not go crazy from past animal smells. They are pretty good at keeping the other animal sounds in line also. I would definitely recommend this if you are traveling with a loved animal companion.
If you are just planning to sleep there and spend rest of your day outside it will do its job. Staff are not really friendly! Lady at the front desk while I was checking out was extremely grumpy and not friendly at all! Breakfast area was pretty small for size of this hotel and didn't have that much options and since we stayed 5 nights I was kinda boring eat everyday the same thing. Elevator still didn't work and didn't even look like that someone would be working on it. Hallways were kind of smelly. But room service was good! Had our room nicely cleaned everyday. Not sure if I would stay there again.
An excellent stay at this La Quinta. We did have a couple of issues arise that required maintenance attention; however, within 10 minutes, head maintenance was working to resolve the issues. The free shuttle to Harrah's put us right on the Strip, and the phone call for pick up was convenient and easy to use. The check in and check out process was also quick and easy. We enjoyed are stay.
Rude staff, bad breakfast, bad smelling rooms and hallways, broken elevators
Housekeeping forgot to lock my door once. My room was open for hours! Luckily nobody stole anything.
They don't accept late checkouts and they don't have a luggage storage either.
Shuttle driver was aggressive and rude as well.
No reason to stay there. Much better places around for a couple of extra bucks.
We were a group of four rooms on business. In my particular room, flush did not work, I had to use the garbage can to flush twice. On check out I asked for a late check out, as it was a weekend and hotel was vacant. I got a flat NO. In return, I asked if I could leave my bag for a few hours since my flight was in the evening and I again got a flat NO. They have a spacious lobby, offices and reception area. I suggested where my bag could stay but the answer was a flat NO. I reminded them that they were a hotel in hospitality business, not a school but the flat NO did not change.
Hotel is decent. We stayed in the one bedroom ADA suite and the room itself is serving us quite well in terms of wheelchair accessibility. Breakfast ends at 9 am, which is kind of insanely early. The elevator near the lobby is out of order, which means we have walk around the side of the hotel to a ramp to get to our room, and since there is no ADA parking in front of the ramp it is difficult for us. Walls are thin, but the bed is comfortable and we love how dog friendly it is.
It was about 10 minutes away from the strip. There were homeless people next to the hotel. But it's Vegas. It's was Somewhat clean. The bathroom floor looked like it hadn't been mopped. And their breakfast selection was very small. They only had 2 different cereals. The pool looked clean. If you are not a fan of loud noises do not go there. The airplanes take off right above you and it's loud. But other than that the people were great. The bed was clean.
Convenient, pet-friendly hotel. Clean bathrooms, pleasant staff. Rooms are pretty standard and have larger refrigerators than the normal mini bar style. Big bathtubs, very cold a.c., nice pool and grounds. It's a great Vegas trip room. You sleep, shower, gamble, pool.