Absolutely amazing place. In the heart of the city. Our view was gorgeous. I love the window seat. I spent quite a bit of time there. We will be back.
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We stayed at Hotel Monaco this past weekend and it was everything we needed. Our room was cozy and the service is outstanding! However if I could rate the in-room massage experience it would be a 2. The massage therapists arrived 15 minutes late to start, and I left in more pain than before I started. The therapists performed very little of the deep tissue we paid for, instead taking it upon themselves to perform multiple chiropractic maneuvers that they certainly should not have been performing. Do NOT waste your money on this painful experience. I did not want my rating to affect the hotel in any way because the hotel and our room itself was exceptional.
We stayed at Hotel Monaco this past weekend and it was everything we needed. Our room was cozy and the service is outstanding! However if I could rate the in-room massage experience it would be a 2. The massage therapists arrived 15 minutes late to start, and I left in more pain than before I started. The therapists performed very little of the deep tissue we paid for, instead taking it upon themselves to perform multiple chiropractic maneuvers that they certainly should not have been performing. Do NOT waste your money on this painful experience. I did not want my rating to affect the hotel in any way because the hotel and our room itself was exceptional.
Friendly staff. Large sized, nicely decorated rooms with queen beds. Clean bathrooms and large closet. Bathrobes..nice touch. Very comfortable chaise. Restaurant has fresh, good food at reasonable prices for an expensive downtown hotel. Only negative was view of parking lot.
Comfortable, well-furnished room, fantastic and attentive staff. Great location near the river. The only downside was the restaurant - food was not good - but there are plenty of great restaurants within 2 minutes.
This is our go to hotel in Chicago. It's on Wacker and Wabash and we make sure to go to their restaurant, South Water Kitchen because I love the PB&J grilled cheese! The kids love to sit in the window of the hotel room. We'll definitely be back!
Stayed here for one night after flying into o'hare. Really nice staff. Wine hour is a nice touch: 5-6pm. Most of the rooms have huge cozy window seats about four feet off the ground. Makes you feel like a kid looking down over the river. Highly recommended.
What a wonderful experience. The best location. Friendly staff. Clean and comfy. The best part the window seat - big enough for two and overlooking the river.
This hotel was great and I'm not quick to hand out 5 star reviews. Bed was comfy. Views were amazing g. Window seats were cool place to sit and watch the city. Sign up for their rewards and they give you 10 bucks to raid the mini bar or the bar in the hotel.
Staff was top notch. Happy and helpful, which is my main draw here. The hotel itself has a great location. Could use a bit of updating in the common areas and rooms. The rooms were spacious and super clean.
The Kimpton is a fantastic choice. We only had 1 day to explore Chicago and the Kimpton was perfect. It is centrally located between millennium Park and the magnificent Mile. Rooms are very well done and the staff are all friendly and helpful. I would highly recommend staying here for a trip to downtown Chicago.
I really enjoyed my stay here. The staff was polite and helpful. The room was also very comfortable. I had ordered from the restaurant attached to the hotel and they forgot to bring my breakfast to my room. Once the hotel staff became aware of this, they immediately told me they would pay for the bill and would have a talk with the restaurant staff. Im definitely coming back!
First of all, hotel was clean and elegant. All Staff was courteous and helpful. The room was beautiful. The hotel location was unique, but i loved the small hotel feel. Also enjoyed the complimentary wine bar each night. I will no doubt revisit this Hotel.
In town to attend a youth football tournament. The tournament sucked but the best part of the trip was the hotel and the staff. Really nice, modern clean rooms. The staff was amazing (Kimberli was simply awesome..her service was the highlight of our trip). The breakfast buffet is well above average. I will definitely stay at that hotel again!!