About
Location :
Added by Jopie, at 23 December 2016
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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13 Reviews
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05 December 2017
Very chill and chic. Nice location. Reminds me of sky bar in LA.
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17 November 2017
Service was mixed. The front desk was helpful but the restaurant service was particularly slow (may just been a bad day of staffing). The room was fine, though the bathroom layout was a bit cramped. The cleaning felt a bit odd as we returned to find the lights and even the TV on at one point.
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09 November 2017
Horrible customer service. I signed a contract and reserved a block of 12 rooms and 2 suites for my wedding in April 2018. Without any notification they were booked to other customers on the same weekend. We only found out when a family member tried to book their room but were told there weren't any.
We have been talking/planning with the sales office over the past month and I have personally been in to verify our reservation but The Lumen simply replied that they were sorry and don't know how the mistake happened.response / report this review -
16 October 2017
Located right by SMU campus on Hillcrest. Unfortunately there's no public parking available and the only car option is to valet. You can arrive and depart as many times as you want with the car but it's still a per night $25 fee. The receptionists were always so friendly and kind which is a testament to that Southern hospitality and always readily available. My favorite part of the room was how soft and comfortable the bed was. Truly an amazing sleep for the night. I didn't get to try the restaurant, and unfortunately the hotel does not offer complimentary breakfast but the coffee offered in the mornings was actually pretty good quality. With Snider plaza and other Hillcrest restaurants nearby, this is a great stay for anyone who has any business with SMU or in the park cities area. There is also a discount for those associated with SMU I believe so check that out!
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21 August 2017
This hotel is beautiful and the staff made you feel very welcome. The only downsides were that the valet parking is actually $25 per day instead of what is advertised as $22 online and the bed was just okay not as comfy as I would expect for the price tag of the room.
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30 July 2017
Luxury hotel full of delicious detail. Must visit if you come to Dallas, TX. Right across the street from SMU and surrounded by unique shops. Check it out 👀 affordable luxury 😎
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25 July 2017
The Lumen was awesome! We loved our stay, the place itself had such a modern comfortable environment. The staff was friendly and helpful. We will definitely be staying again in the future!
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22 July 2017
I am surprised this is a 3 star hotel. Should be at least 4 stars. Great boutique style, updated rooms. Love that they have a jam box in it that we could bring down to the cabana style pool. We also loved that we could bring our dog. The rooftop at night was pretty. Couldn't see skyline or too much of Dallas like people mentioned but there's it is beautiful seating and peaceful up there.
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31 May 2017
Beautiful outdoor space for events! Both an awesome pool spot, and beautiful rooftop views
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30 April 2017
Great food. Great drinks. Great Service. Pool area and lobby is really pretty. Recommened it.
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17 March 2017
Driving in I was expecting the typical tall building on a small lot, but I was pleasantly surprised to find a small two story structure nestled among other similar health and wellness buildings in the middle of a perfectly manicured park that covers several acres. The property is fenced / gated in a slightly clinical institutional way, but once your on the property that fence locks out the urban noise and stress. It felt a lot more like the countryside of the Berkshires and not the middle of Dallas 2 miles from the Galleria. The building is older with historic charm peeking out around every corner, but it has been well maintained and updated. The welcome packet in our room consisted of a small bag of pills. At first I thought it was Viagra and Zoloft to help melt away the years and help us both see the big "o", but it turned out to be vitamins. Very nice but not THAT helpful. The corner two room suite was wonderful with high quality furniture and bedding. With a TV in both rooms and a door between them allowed the work-a-holic to pound away on the laptop without disturbing the other. The free breakfast was also great, except the syrup was sugar free. Call me crazy, but even though I am on a diet I still like my syrup really sweet. The outdoor pool was open and properly heated, the spa facilities and restaurant are both 5 - star. The parking lot was full of Texas tags (except mine) so the locals obviously justify the time here for the services alone.
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16 March 2017
We were in town for the Black Sabbath show. I had never heard of this hotel but it was close to the venue and I heard it was haunted. Couldn't beat that for a Black Sabbath show. The hotel was very nice and well kept and well run. The place was full of Sabbath fans and they seemed a bit out of place in such a nice hotel, but the staff were just as friendly and helpful to them just as they would be to anyone who might normally stay there. Fantastic staff all the way around!! Our room was a nice size and very clean. I really liked the way the modern styling of the room contrasted with the old style of the hotel. Just perfect for me. They were remodeling the French Room when we were there but you would have never noticed it unless you wanted to eat there. Great bar, had a really good old fashioned as I listened to the legend of the bride that haunted the halls being told by the bartender. Great guy.
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30 December 2016
Welcoming from the valet to the cleaning service. The location is ideal if visiting SMU. Love having the wine hour during the weekday afternoon and the on-site restaurant has an amazing breakfast. Love the boutique size of this hotel. By the time we left, they knew by name and car on before even handing them the key tag. Very personal
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