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About

Holiday Inn Grand Rapids Downtown is a lodging, located at 310 Pearl St NW, Grand Rapids, MI 49504, USA. They can be contacted via phone at +1 616-235-7611, visit their website www.ihg.com for more detailed information.

Location :
310 Pearl St NW, Grand Rapids, MI 49504, USA
Added by Jopie, at 07 March 2017

Opening Hours

  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours

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15 Reviews

  • Anonymous
    13 December 2017

    Great location! Convenient, walk-able access to museums (the Gerald Ford and the GR Public Museum are just across the street) and just a quick walk to the city center. Staff was courteous and efficient. The room was not spacious, but it was comfortable. If the street noise is too much for you, they have white noise machines available to help drown it out.

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  • Anonymous
    30 November 2017

    Rooms are tired and the staff is rude. The pictures look nice. The entrance is beautiful. The outside looks great. But the rooms are warn, dark and tired. When I tried to checkout and get a refund it was denied. Checking in they just seemed like I was bothering them. Very disappointing.

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  • Anonymous
    20 November 2017

    The lobby is very warm and inviting. The lobby bar is inviting and the staff welcoming. They have a good selection of wines and local craft beers - even on tap. The restaurant, unfortunately, is only so-so It's almost like a different establishment. The staff are distant (over worked?) and the menu and food prep is lacking. That said, the bar food - beer-cheese dip & pretzels are great! As are the sliders!

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  • Anonymous
    14 November 2017

    I stayed one night and had dinner in the restaurant. The staff was very friendly and the room was clean and comfortable. Loved the free parking. The only thing was the weird lighting situation in the room; when you walk in the door and flip the switch, the bathroom lights turned on. Food at the restaurant was tasty, and our server was super quick and friendly. Location was also great, I walked to the Intersection from here for a concert, took about 10-15 minutes.

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  • Anonymous
    05 November 2017

    Very nice, clean hotel. Staff was very great. Restaurant was great. Only thing I would have wanted was a bigger room. Wasn't much room. I wouldn't want to be stuck in the room with kids. No where for them to sit on the floor and play. Had to sit on the beds. Had 2 queen size beds but was like sleeping on a double. But slept well.

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  • Anonymous
    07 October 2017

    Great downtown location. Accessible walking to nearly everything. Nice, clean, average hotel rooms. Loved the bar and restaurant. Delicious salmon, burgers, etc.! Friendly staff at front desk and restaurant.

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  • Anonymous
    17 September 2017

    A nice hotel just across the river from a lot of restaurants. Within walking distance of the convention center and a few museums. Rooms are nice and they offer free earplugs and white noise machines if the city noise is too much for you. Easy to get to right off the highway as well.

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  • Anonymous
    04 September 2017

    Mediocre at best, not really impressed. Sheets were dirty when we checked in. Some guest let their dog poop right outside of the front entrance and staff took a while to clean it up after other guests stepped in it and tracked it everywhere. Location is good, that's about all it really has going for it.

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  • Anonymous
    28 August 2017

    The hotel is located right in downtown Grand Rapids, in walking distance from many things to do. They have parking at the hotel at no extra cost. There's a bar and restaurant in the hotel. The rooms are clean with a mini fridge and microwave in each. Would definitely stay here again.

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  • Anonymous
    16 August 2017

    Location was a little tricky to turn left into. It is close to some restaurants and museums. It I very nice and clean inside. The rooms are nice. Sink outside of the bathroom. No microwave or fridge in room. Some of some residents are a little loud but it's close to campus so that is to be expected. Not to bad at night though.

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  • Anonymous
    11 May 2017

    Was easy to find just off of the highway. Easily in walking distance from the Grand Valley Pew Campus. Clean rooms and helpful desk staff.

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  • Anonymous
    04 May 2017

    I enjoyed my stay at Holiday Inn. My room was lovely and the cookies in the lobby were a nice touch! The only drawback was that the hotel is right next to the freeway, which is great for driving in and out of the city, but it's noticeably noisy at night and that made it hard to sleep. They do offer free sleep masks and ear plugs, which I didn't ask for since I only stayed one night, but for a longer stay I'd probably give that a try.

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  • Anonymous
    30 April 2017

    It was an absolutely beautiful hotel. Everything was very clean and well kept. The rooms were stunning and the staff was really friendly. I would definitely visit this hotel again.

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  • Anonymous
    27 March 2017

    Good hotel! Great location within walking distance of a lot of Grand Rapids attractions. Staff was friendly. The hotel offers a complimentary white noise machine for sleeping, which I'd never seen before, so we took advantage of that. Bed was comfy and clean, tons of pillows. Would stay here again!

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  • Anonymous
    14 March 2017

    The staff and services are great. If you forget any toiletries like shaving cream and a razor, they have you covered. There is a bar and restaurant on premises which are pretty good. There is a short walk to a fancier hotel with very nice restaurants like Ruth's Chris or if you want somsthing less costly, a sports bar. The room could be a little more modern, especially the bathroom, but it is still more than satisfactory.

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