Great hotel for the price. Currently a good bit of renovations going on but the staff is super friendly and helpful. My only complaint is that the shuttle doesn't run enough to and from the airport. You would think that having a dedicated shuttle they would be able to make more trips, but they only run twice an hour. While we waited for the shuttle are the airport other shuttles had made multiple trips to multiple locations in the time it took our shuttle to make one trip.
The rooms were clean and the staff was very friendly. The front desk helped us find a place for dinner and seemed very genuine. A shuttle is offered to local restaurants as well, which was convenient. To leave the hotel parking lot at night there is a coded gate, which adds a level of security, even though the hotel didn't seem to be in a bad part of town.
Nice quiet hotel. Beds were comfy and they had a fridge in the room. Rooms do not have a safe which was inconvenient. Rooms could also use a little cosmetic maintenance, but nothing was too ugly to not stay. Breakfast was good with eggs, sausage, biscuit, gravy, yogurt, pancakes, cereal, cinnamon rolls, fruit and assorted breads. Staff was very friendly.
Super friendly staff. Extra comfy bed and pillows. Nice and clean. Would definitely stay again. Was a little difficult to find by car in the dark.
Directly under a runway flight path, but super quiet in the rooms! It's fun to watch the planes landing. Hotel is obviously old, but is undergoing renovation. Breakfast was nothing special, standard stuff for this type of hotel.
Very convenient to the airport. 5 minutes away. Quiet rooms. Currently undergoing renovation but room was comfortable and clean. Staff friendly and helpful. Would stay there again.
I had a great experience at this hotel! The staff was so friendly and accommodating. I was in town taking a test and I could tell they genuinely cared and wanted to make my stay less stressful. The shuttle to and from the airport was great. The staff helped me order a cab to take me to my test and were very polite. Very clean room. I was actually surprised because sometimes airport hotels aren't ideal. No complaints. The only issue I had ( granted I am really picky about this and most people aren't ) the doors to the rooms were very loud and people would slam them. If there is a way for the hotel to soften the doors that would have been perfect. This is not the hotel's fault at all - people should be more courteous at 1am and 630am but surprise, they are not. Again, this does not reflect on the hotel at all this would just be a great improvement. Thanks for the great experience for the great price.
This hotel falls below the standards i have come to expect of the brand.
The Front desk staff is friendly enough, but does not have the same level of professionalism that other location may train into the team. The hotel may be undergoing renovations, but there is no signage stating so, just tools and boxes splayed in various areas. I will say, that the grounds are well kept and the gym is very nicely maintained.
The rooms, though clean and smelling fresh, are aged, and the plumbing in the bathroom is poor, with toilets not flushing well and the tub drain being partially clogged.
Overall, a decent stay, but not what i would expect from a HIE location. Maybe this is an older property that was recently acquired under the name and will be undergoing a reno?
The transport to there was on time and very helpful. Once I arrived to check in, the process took less than 5 min. The stay was nice and quiet which I was able to get my work done. In the morning, the breakfast was good enough to fill you up and tasted pretty nice. Overall, I would recommend.
I see this place has mixed reviews but, honestly, my stay here (1 night) was good; I can't give four stars because the air conditioning wasn't working. The location to the airport can't be beat! This is a good hotel for business travelers; traveling with family/kids, eh, rooms might be a little small for that. My room was clean and everything was in good condition. The lady that checked me in was very friendly. Lobby was clean and well-kept. Based on my one night here I will stay again.
Avoid this place at all costs. Holiday Inn apparently needs to power wash the place from 1AM - 2:30AM!!! How ridiculous!! Do they not care about the guests who need to sleep during the middle of the night? Front desk did not care and just moved me rooms. Guess what - I've got a flight at 5:45 am that I was hoping for 6 hours of shuteye. Ended up getting 3. Never again will I stay at a Holiday Inn. What an inconsiderate corporation.
I wish I could share my video on this app. Unfortunately only photos apparently are allowed.
Our first overnight Atlanta Airport Area Stay. We are IHG members so we stayed with our positive history with their brand. We were very tired having returned from St Lucia and having discovered we had to collect our bags due to a next day connecting flight and could not check in until the next morning. Made a call, took a taxi, checked in, crashed and burned. Couldn't take advantage of breakfast, but did with the free Airport Shuttle. Only constructive criticism is I felt our bed was too soft and sunk in to low - but hey.I slept well and enjoyed a good hot shower.
The elevator was broken when we got there. We had to use the employee only service elevator. The hot water was not working and the water temperature naming convention was confusing. When I turn the nob to 'C' the water was hot and vice versa. They need to do better maintaining the hotel.
There breakfast was the best. Employers were all kind and helpful. Front desk made sure that I enjoyed my stay. Maintenance where the best, i love the way they made sure the surrounding was 5 star so that's what i gave them.