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About

Hilton Garden Inn Troy is a lodging, located at 235 Hoosick St, Troy, NY 12180, USA. They can be contacted via phone at +1 518-272-1700, visit their website hiltongardeninn3.hilton.com for more detailed information.

Location :
235 Hoosick St, Troy, NY 12180, USA
Added by Jopie, at 20 February 2017

Opening Hours

  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours

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13 Reviews

  • Michael Coward
    21 December 2017

    Loud work on the hotel rooms was being done at 8 o'clock in the morning. Loud yelling and banging while the beds were being replaced. Upon complaint we were told oh well we didn't know this was happening today. Another event was taking place during check in on our first night. Parking was unavailable and a complete headache after having driven for 12 hours. No apology was given nor any sort of notice that either things were occurring during our visit. Very inconsiderate that they couldn't give us any sort of a warning. This was not what I expected from a Hilton. Very dissatisfied with the customer service.
    On the other hand the breakfast buffet staff and food was wonderful.

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  • Gustavo Salles
    15 December 2017

    Spent one night on a businesses trip. Relatevily new property, appointed like any other Garden Inn hotel, which is good. Decent exercise room and a pool (can't do laps). Recommended

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  • April Coffey
    21 November 2017

    Yesterday my family and I had a banquet in honor for our Aunt who passed away. The place was spotless to where you could eat off the floors. The bathrooms were clean, fully stocked and well maintained. It’s more than I can say for a lot of places. The service was beyond excellent. The food was amazing. We had Vegetable soup which I normally don’t eat tomato based broth soups, but this was good. There were potato chunks, mixed vegetables, eggplant parmigiana, a lemon chicken and the best pot roast I’ve ever eaten. Overall, I am highly impressed with the Hilton.

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  • LAMONT LEWIS
    29 September 2017

    The outside of the place is maintained very well. The bar as street level access. The first floor hallways were clean however I did not stay overnight so the room details will come at a later time.

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  • Bryan Marcou-O'Malley
    20 September 2017

    I've attended and organized several conferences at this space. The rooms are great and reasonably priced. The conference space is perfect for all but the largest events. The food is good and again, reasonably priced. Finally, all of the staff bends over backwards to accommodate. If I could give more than 5 stars I would.

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  • Tina Mack
    05 September 2017

    Very nice clean. hospitable staff. The cucumber water very tasty. I would come back definitely.. this is day 2

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  • Hilary Loyd
    25 August 2017

    Stayed here for a meeting. Staff was very courteous and accommodating. The breakfast buffet (including made to order omlettes) is well worth waking up for. The hotel served AM/PM snacks and a buffet lunch for us and everything was absolutely delicious! Great soups and entrees, the salad was always fresh. The meeting rooms are well equipped tech-wise and the chairs were extremely comfortable. I always look forward to staying here for work.

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  • Charlie Baldwin
    09 June 2017

    From check in to check out, the stay was very good. There was no problem with the room, everything that I expected was there and in good order. I had snacks and drinks in the sports bar and despite being very busy, I was well attended to. Beer selection was very good and the appetizers were tasty. Breakfast the next morning was very good as was the service. Overall, a great stay.

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  • Mary Keehan
    20 April 2017

    I had a great two night stay here. The staff was friendly and very accommodating. I was able to take the free shuttle to and from the airport with no problems. My room was clean and quiet. The bed was very comfortable and I slept well. This was honestly the best hotel stay I've had in years.

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  • CJ Anslow
    09 April 2017

    Went to the recovery room. Pretty good food, large selection of beers. 30+ if I recall correctly. Somewhat pricey, a pint of beer was 6 bucks. Got a burger and fries for dinner, burgers are always good there. Fries are a little too salty for my taste. No wait time on Friday around 6pm which was nice. A ton of tvs showing any sports game you can imagine.

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  • Audrey Hyatt
    30 March 2017

    The facility was immaculate and the staff was super friendly. The food provides for our luncheon was also top notch. A very nice place.

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  • Ashley Mahlstedt
    15 March 2017

    Impeccable service. After the great snowpocalypse last night, our SUV was completely buried. They had plows out digging people out and even what I believe to be the managers, judging by the dress shoes and slacks, had shovels and were helping to dig people out and went out of their way to help scrape our car off.
    Definitely the icing on the customer service cake. Will be staying here every time I'm out this way!

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  • Elizabeth Howerton
    27 February 2017

    There for a bridal shower. Everything was lovely and the food was delicious. I'm a nursing mother and the hotel was very accommodating about finding me a place to pump, they gave me an empty room without issue. Very friendly staff and super helpful!

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