Name: Hilton Garden Inn Times Square
Address: 790 8th Ave, New York, NY 10019, USA, US
Telephone: +1 212-581-7000

Hilton Garden Inn Times Square is a lodging, located at 790 8th Ave, New York, NY 10019, USA. They can be contacted via phone at +1 212-581-7000, visit their website hiltongardeninn3.hilton.com for more detailed information.

Location :

790 8th Ave, New York, NY 10019, USA

Contacts :

Added by Jopie, at 03 March 2017

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

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M S

18 December 2017

Currently at the room. Can't sleep because of the vent noise. Sounds like a washing machine is in the room. Extremely annoying. Hilton was better. Will try to change rooms in the morning. Until then headphones 😡😡.
Jana Boddy

08 December 2017

We have stayed in this hotel four times in the past year and we absolutely love it! Our last visit was two weeks ago and we were able to check in as soon as we got there. The doormen go completely out of their way to help us at every stay(walked our bags to the parking garage and helped load the car). The rooms are super clean and beds are comfy. The hotel is in a perfect location; Times Square, Rockefeller, 5th Ave, Central Park and subway right around the corner. I will only stay at this hotel from now on unless I win the lottery and can afford The Plaza! haha
Lachlan L

23 November 2017

Hilton Garden inn suites is a great Hotel to stay in when travelling to new york as it is very close to Times Square and restaurants. The hotel has many friendly staff and the rooms are greatly sized with room cleaning coming frequently. Only Downside is that there was no hot water for one of the nights, and also our refrigerator was not working either.
Diego Martín Galtieri

15 October 2017

A great hotel with an amazing location with very helpful people. The room was quite big, the king size bed was very comfortable and the bathroom was always spotless. The only bad thing I can point out is that there was no room service (I think it's due to the hotel buffet remodeling or something like that) but the room is equiped with a microwave and a tiny refrigerator.

It's a good option if you are looking for something nice but not very expensive.
Pete Kinney

13 October 2017

The room is really spacious and had a great View. I did have to upgrade view. It was a king suite recently updated very clean and modern. Location was great walking distance from any attraction. Staff of kind and courteous
S ONeill

17 September 2017

We were given early check-in by requesting it after 8am (as instructed at the time of booking) and waiting for the rooms to be cleaned beginning at 9:30am. We got our room at 10am. We were thrilled to get some much-needed rest after a delayed overnight flight from Oregon. We were given a voucher for 2 complimentary bottles of water as the on-site restaurant was under renovation & closed. The 24-hr Times Square Diner directly across the street has amazing service, a large & diverse menu with large portions, and was very affordable in comparison to nearby restaurant options. Our room was a large corner king suite with full-size sofa and a view, but the bathroom was quite small. The door nearly hits the toilet which was snugly against the tub side, so it was uncomfortable for either of us to sit squarely on the toilet. The bathroom does not have a vent, so we showered with the door open. The bed was comfortable, but the carpets could use replacing due to excessive stains. The notepad on the desk still had bank information written on it from a prior guest. It made us question the quality or attention of the cleaning/turnover service. Our view was great as we were situated on a corner looking directly down a busy, marquis-fulled street. It was a great stay for the 1 night and the hotel location will be one we remember for future stays. Highly recommended, because despite any issues. it has been our best stay in NYC to date. I realize that doesn't say much for the other hotels, but that has been our experience. We can sacrifice a small bathroom for the size of our room. It was fairly quiet until around 8/9am when construction began, but still fairly quiet after as we were located quite far from the noise. Would stay again & would stay longer for a reasonable price.
Ashley Hughes

16 September 2017

VERY LONG, but for anyone wondering if they should stay at this Hilton location-- no questions asked. YOU SHOULD! (very clean & AMAZING staff) Here's my personal reason why:

When I first arrived and checked into NYC i went to my Hilton Garden Inn Times Square hotel and I was greeted by the SWEETEST woman that worked the front desk. As she checked over my information she saw on my reservation that I flew in from Tampa, Florida (she also picked up on beat red face from crying previously because of all the news I was hearing throughout the day about Hurricane Irma moving westward). After she kindly apologized for the circumstance and tried lifting my spirits, she went to the back to get her manager who too was also one of the KINDEST humans I have ever met. They not only cut the price for my stay for any additional time I needed at their hotel but offered myself & my team any kind of voucher they had to make our stay "as comfortable as possible". After all was said and done at the front desk, the manager personally walked me all the way to my room and consistently offered his prayers and anything else he could give to help our situation which I was so incredibly appreciative of and taken back by his more than customer service hospitality. Before he left me at my door, he said something that I will forever remember which was "I know you're very sad and scared right now but just know that people care".

Moral of the story- It might not seem like much, but when you're in a position that you feel so helpless and someone is kind enough to show compassion and empathy to a stranger, it restores your faith in humanity and makes you realize of how there really is more good than bad in this world. It seems like today's news & society is filled with so much negativity and hostility that it's hard to believe that in big city like NYC, there are people kindhearted enough to tell a random individual that they genuinely "care".

So to wrap this up, a huge THANK YOU to the Hilton Garden Inn Times Square Manger, Maurice and front desk worker, Ms. Audowa. I am beyond grateful to have met you both at the time I did :)

#lovewhatmatters
Julie Welsh

06 September 2017

A great location. Staff helpful and friendly. Rooms are a good size, clean and comfortable. But very noisy can hear the people talking in the room next door.
Matthew Jonovich

07 July 2017

Super courteous staff, very accommodating. Held our baggage until 9 p.m. the day of checkout. Rooms were small but very nice and clean. What you expect from a Hilton hotel. They gave us complimentary breakfast sense we couldn't stay another night there because they were sold out. Would go again
Mamie C.

24 June 2017

Wonderful hotel. Close to everything. Within walking distance to theaters, restaurants, delis, shops. There is so much to do and see and staying at this hotel puts you right in the center of it all! We loved it here. All staff was friendly and courteous and went above and beyond to assist in any way they could. Thank you for making our first trip to NYC extremely enjoyable!
Jack Trefon

24 April 2017

One of best price to quality matches i had for long time now. Would recommend to everyone who is looking for some site visits. Well connected between time square and central park, close proximity to 5th ave. Quality of the hotel itself was good, at $150/night range best value for money could find.
Rob Roj

21 April 2017

Price is Right. If you want to stay near the ultra touristy Times Square, this is one of the better price/performance options. The lobby has a table that is big enough to work and have impromtu business meetings.
Susan Baranoff

03 April 2017

Perfect location for theater going without the crazy on being IN Time Square. Clean. Modern. Friendly and helpful staff. The higher they room, the better the view.
Josh Parks

19 March 2017

Our room on the 14th floor of the Hilton Garden Inn at Times Square was roomy and comfortable. We had a great view of the city. The room was clean and updated. On the first floor there's free coffee, a nice little store with snacks and New York mementos, and a desk with a very nice and helpful city expert. The other employees weren't always as helpful or nice, especially if you were complaining about the heat. They had the heat throughout the building cranked up to what felt close to 80 degrees, and it made it hard to get our room cool (we like to sleep in a cold room). But they gave us complimentary water bottles. The location in midtown is great. There's a metro entrance and a Starbucks across the street. Plenty of food options as well. We would stay here againjust hopefully when it's not snowing.
Kelvin K

10 March 2017

Beds were advertised as queen size but we're more like doubles. Could hear the guests in the room beside us. Room was very clean and we did not have any issues with housekeeping. Great and convenient location.