Very pleased with the cleanliness of room. Staff was polite and helpful. Next to airport and close to restraunts. Will definitely stay here in the future.
Stayed here 2 nights last weekend and let me say they exceeded my expectations. The airport is a stone throw away from the front doors and yet you could not hear airplanes while inside the hotel. Rooms were clean as well as the hotels common areas. Front desk was super helpful with setting up the accommodations for my weekend away. I thank Grace (front desk) and Mike (maintenance) for going above and beyond setting everything up to make my stay as comfortable as possible. Cant wait to stay here again in the future.
Talking about a great location, this Hilton is located right across from the Buffalo Airport. When you get off your plan, you can even walk over to this Hotel. You will absolutely love the clean rooms, comfortable beds and the friendly staff.
Great accommodations, location and staff, Hiltons are a great chain and this is no exception. Very classy for Buffalo NY area, a great addition to the area. Right next to airport so for travelers this is a perfect location to stay. 20 minutes to downtown, 30 minutes or so to Niagara Falls. A minute to the highway, all perfect.
The service is excellent. Ryan at the front desk checked me in. The room was spotless. Sound proof windows provide excellent sleeping condition for the location of the airport.
My family and I needed two nights at this hotel but was unable to get a second night (sold out). The food and service was great at this location. **The only issue we had, was the huge stain under the mattress (stripping bed to make it easier for housekeeping). The front desk and room supervisor, immediately addressed issued. They apologized and refunded our money without asking. This hotel treated us very nice and we wished we could have stayed a second night. Thank you for the positive service.
Had to stay at this hotel last minute as our flight was cancelled. They were very helpful, sent the shuttle over quickly and got us checked in very fast. The hotel and room were clean and neat. Also appreciated that they helped us with some toiletry items we didn't have sense we hadn't planned on being there over night
The rooms are very comfortable and spacious. The staff has been very prompt and efficient with any of our needs. It's so quiet you would never guess the airport was across the street. Even the outdoor patio area and lobby are very comfortable.
Nice customer service. I don't like the fact that the bathroom door closes automatically. The hotel is very nice. They have a beautiful garden in the back with a small waterfall. I love it.
Great place to stay. The rooms are comfortable and the staff is very friendly.
Room was very nice, clean. The bed was amazing, the pillows were a bit too soft for me. Conference room was perfect for our group.
Was in town for business and stayed here. Very nice hotel, room was clean and comfortable. Restaurant had delicious food. Definitely recommend Even though it is located across from the airport, you would never know because you could not hear the planes.
My flight was cancelled and I spent the night st this hotel, from the moment I walked in the staff did everything possible going above and beyond to make me comfortable and feel welcome. Room was great, staff was outstanding, I have not been treated that well since I went to Disney World. Thank you for the hospitality, you clearly focus on what you can do and not what you have to do. Great job!
It was a nice place. Clean & comfortable. The bed was comfortable, but the pillows were too soft. The shower head was an unusual design, but there was no way to redirect the spray. Breakfast was good - reasonable selection on the budget along with made to order eggs & French toast. I was surprised it was very quiet - I expected to hear lots of noise from the airport takeoffs & landings. It was very clean & modern.