Name: Hampton Inn & Suites Dallas-DeSoto
Address: 1311 E Centre Park Blvd, DeSoto, TX 75115, USA, US
Telephone: +1 972-228-0200

Hampton Inn & Suites Dallas-DeSoto is a lodging, located at 1311 E Centre Park Blvd, DeSoto, TX 75115, USA. They can be contacted via phone at +1 972-228-0200, visit their website hamptoninn3.hilton.com for more detailed information.

Location :

1311 E Centre Park Blvd, DeSoto, TX 75115, USA

Contacts :

Added by Jopie, at 17 April 2017

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

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Kevin White

11 April 2018

Can't say anything bad about this place. I stayed there for 2 weeks while working out of town and everything you would expect to be good was. Friendly service, the staff kept good care of my room, my personal belongings were never disturbed and the breakfast buffet was good everyday and the food rotated so I never got tired of it. They helped make 2 weeks away from may family as good as it could be. And the room didn't smell "hotel like." Great place. Stay there.
Izzy Brown

02 April 2018

The floors in room are creaky and the hotel is too close to I-35E making road noise difficult to sleep. I later found out that the king room assigned to us was the smaller of the 2 for the same price. The free WiFi didn't work for 2 days. The temperature control unit had a big gap which allows a constant frigid draft. Shoddy maintenance is evident here and there's a mildew/mold smell near the refrigerator. With the exception of Daniel on the 2nd shift, the desk manager and registration staff need to improve their hospitality skills.
Jenifer Ortiz

21 March 2018

I had been staying here for the past month or so whenever I get a chance Everything was fine. Rooms are clean, quiet, very spacious Until I decided to stay for another day. Housekeeping NEVER went up to my room, after I specifically went to the front desk, and asked for house keeping while I was out Came back and everything was still the same. Ok whatever No big deal. Then they charge me an additional cleaning fee, because there was alot of food and mess everywhere. They accused me of having a party, when it was only me and my spouse. When I specifically asked previously the front desk if it was Ok to have beer in the rooms. I am beyond upset. After having the staff look at you a certain way from the moment you check in until you leave, to not getting the service you ask for, and pay for. I will not be staying here again.
Amber Brumsey

12 March 2018

My experience was horrible and a nightmare for my 13yr old and her friends. March 10, 2018 was the 1st day my daughter and her friends experienced racism. This was my 3rd year having my daughter a sleepover at the hotel for her birthday. When I came in the hotel I checked in and let the front desk know that I was doing a party for my daughter and that they would see people coming and going but only 6 people were staying the night as they can only do. Well a hour later we got a noise complaint, well it was only 3 girls in the room who was sitting on the beds on there phone as teenagers do!!! Well come to find out the manager followed all my guest up stairs to see what room they were going to. She then went back down to the front desk and being to say how she was going to evict us in front of other people but she didn’t know that my daughters God mother was standing down there waiting to come up while she was talking about us and putting us out. My daughters God mother began to tell her that she was was going to the room and would let us know what was going on. Well the then 5 girls went down to the pool QUIETLY with my daughters step mother only for the manager to keep looking I’m at the pool to see what was going on. Maybe 30min later my niece mother called and said that they wouldn’t let her come up and that the manager said you can take her up but y’all are going to be coming right back down because I’m about to call the police and have them escorted out! Mind you nobody was in the room because the girls were down at the pool. I then came down the stairs to ask what the problem was and she stated that she wanted us to leave because we were too loud and I told her that I understood and after the 1st phone call of her saying she got a noise complaint we asked them to CONTINUE being quiet. She then said that wasn’t going to work and we needed to leave. I let her know that if I was going to leave I needed a refund. She then stated why would I give y’all a refund when you’ve made a mess of the room and I asked her to tell me how we’ve made a mess of the room and she said she didn’t have to explain that and she was calling the police. She then stormed off and slammed the door and proceeded to make the call. I then got my daughter and her friends out the pool QUIETLY, took them up stairs to pack their things QUIETLY. They then came down stairs to wait in the lobby QUIETLY for us to finish gathering the party things. My daughter and her friends watched 4 police cars pull up with 2 officers in each car. They came to the room that was clean and asked us to leave which we were already doing. The police then helped us take our stuff downstairs and I asked 1 officer did it really take all of y’all to come put us out the room? He then stated you should have heard how the call came in!!!! I was so disgusted to have been treated like we were unruly animals with no understanding.
Bryan Salerno

24 December 2017

The hotel was a good place for us breaking up a 2 day trip. The kids had a good time playing in the indoor pool. The hotel was clean and the staff was nice. Check-in took to long but not a big deal. Breakfast also wasn't bad. Overall excellent for the valley.
Anthony Jones

27 September 2017

Nice and a great place to stay!!! Delicious hot breakfast!! Happy hour and a Great Front Desk Staff!!! - APJ
Tammy Hudson

06 September 2017

I stay here when my Dad is at the VA. Walked in got a room without a reservation. Front desk staff very nice. Breakfast in the morning was good. Cracker Barrel is right down the street.
S Ursery

05 September 2017

I was there for a Bridal Brunch/Shower & was very impressed. The location was very clean & the staff was courteous and friendly. I would definitely recommend this location to visitors.
Wayne N

01 September 2017

Clean and comfortable hotel. The interior design of the lobby was nice and appealing. The room was clean with strong air conditioning. Bathroom was also clean; plenty of hot water. Hotel staff very friendly.
Sudarshan Majmudar

12 August 2017

Very good location. Easy access. Nice and clean. Good Happy hours. Courteous staff . very clean.
Jenny Harris

23 July 2017

I checked in on 7/9/17 and my check in was nothing less than pleasurable. I was greeted by Whitney with a smiling face and she made my check in unbelievably easy. She was such a help to me. When I called back down later that evening needing new towels she didn't even hesitate to let to me know that I could get some more and even delivered them to my room since my little one was already asleep. I stayed in room 103 and it was the nicest room. I liked being on the first floor since I had a little one who wanted to go to the pool constantly. I will gladly recommend this hotel to everybody I know. Management please inform Whitney of how well I appreciated her during my stay.
Whitney Bishop

12 July 2017

My stays at the Hampton Inn have been nothing less than extraordinary. Every employee I come across has a smile upon their face and is very friendly. A few employees I have come across during my stays have been Miguel, Cassidie, Camilla, Whitney, Paris and Carol, and they are all absolutely amazing at their jobs. I would strongly recommend staying at this hotel!
Tramaine Curtis

10 July 2017

I stayed in the Hampton Inn& Suites in Desoto, Tx. I must say I did not have a pleasant experience. My duration was approximately 3 months due to being displaced from a house fire. My sons PS4 was broken by housekeeping. After reporting this issue to management two weeks later I was given a 200.00 check for a 500.00 game that was not even a month old. I had to constantly track down the general manager and she was very rude and told me well we haven't had any problems out of you. Excuse me? Then she tells me someone had a death and that was the reason why it was taking so long. We suffered bed bug bites. The housekeeping was terrible, they half cleaned and you had to beg for towels and amenities. Room keys constantly not working and the elevator frequently had problems. The Washer&Dryer are too high and only half washes your clothes. The refrigerator half worked. I would not recommend this hotel to anyone. And lets not leave out the dirty swimming area.
Pat Everson

06 June 2017

I made reservations by calling the number associated with the hotel. The rep was nice and helpful in making our reservation except one very important information she left out.this property charges $35-50 for early check in. I was furious.we weren't told by the rep nor was this info posted on their website. This was the first time EVER in our years of travel that a hotel wanted to charge for early check in. Well, after all was 'said' and done we were able to check in 1 hour early and not pay the early check in fee. The Hotel manager apologized for the inconvenience for we had been driving for several hours just to make our arrival. I like the Hampton, but in the future I will most definitely ask if there is an early check in fee. If there is, we won't be staying or using that hotel.
T Coop

24 April 2017

Overall an okay stay. Clean rooms. Pretty good customer service. Had a bad experience however with a 21st birthday
party that took place in the room above me. Made a complaint and even went to knock on the door of the party. Was told that it would be taken care of, but the noise continued through the night and into the morning. Was told that management would contact me for a discount on the stay. Waiting on a call at this point.