Clean rooms and great breakfast but no microwave or fridge. Also TV is antiquated and remote was half broken. Livable, but not the greatest first impression.
Staff was very friendly but the room wasn't really clean. Pulled the night stand out to see why the usb charging port wasn't working and there was all kinds of garbage behind it. Furniture was dated.
Very professional hospitality services and the included breakfast was great. Had a couple of issues that took away from the stay. Our room, though clean, had only a small roll of toilet tissue and no extra roll. Our coffee maker did not have the tray so no wake-up coffee without getting out in sub freezing temps. Although small, these were kind of important, and caused a 3 star and not a 4 star review.
Front desk was very friendly. Original room given had bed not made and garbage can was full. They moved my room and it was fine, but tv didn't work. Breakfast and breakfast area was nice. Would have given it 4 stars if the uncleaned room and tv thing didn't K happen
Very old building not to Hilton standers. This is tube second one built and it looks the part inside and out. The people are the best and trying to work around the old buildings.
Stayed two nights here for a gaming tournament nearby. Room had all the desired amenities for me (fridge, micro, TV). Bed was comfortable if a bit firm for my tastes. Plenty of pillows, though they're the typical half-stuffed ones you see nowadays. Bathroom was spacious and clean. Access to my room on the 2nd floor was through a stairwell on the outside of the building. For me it wasn't an issue, but older guests might have issues. Parking was a little bit of a challenge, but not terribly inconvenient. Price was good for what I got.
Friendly staff upon check-in and convenient location, those are my only positives. Room was very musty smelling and old. They did not clean our room. We don't expect much, just some clean towels and emptied trash. Pretty bad when you have to go buy room spray and pillows just to sleep well for 2 nights. I would not recommend with all the other options in this area.
We stayed in King Deluxe rooms. This is an older hotel. Some outside entry & some inside entry rooms. Outdoor pool. The rooms could use a thorough cleaning & a little updating. Good value for the price we paid compared to other hotels in the area. We didn't spend alot of time in the rooms, basically just used them for sleeping. All of these rooms did have a sofa in each room. If you are traveling with a group, they can sit on the sofa instead of your bed.
I will first start with the positive.
Pros
-Sara was super sweet, accommodating, engaging and warm. She was the difference between me having an absolute horrible experience.
-Sara heard my concerns and we reach an agreement.
- The office area or front of house was nice. New finishes and modern.
- Great water pressure in the shower. Nice shower head.
Cons
-We left a day early because I could not bear to say there another night.
- In general the entire property needed a massive pressure washing. Super nasty stairs and outdoor walk way.
-Rooms we old, door not secure at bottom (bugs could come in cracks at bottom of door), a electrical short in the light above light.
-No bed-pad under the sheet on our bed.
-Towels did not smell sanitized and one had a stain that was unsightly.
Dirty floor, dirty mattress pad on fold out, no mattress pad on King. Non-smoking room smells like old smoke. Bathroom could be cleaner. Ice machine outside where anyone can use it (including non guests). If Hilton wants to maintain the reputation of the Hampton Inn name they need to overhaul this place or change the name.
I enjoyed my stay rooms were safe check in &out was simple and easy plus food and drinks are within walking distance.
I was very satisfied with my stay here. The rooms were immaculate, the staff knowledgeable about good restaurants in every area, & we parked right outside of room. The free breakfast had an assortment of foods including boiled & scrambled eggs, sausage & seasoned potatoes and several pastries.
Bed's were to hard. Service and staff were wonderful and helpful. The continental breakfast was fine. Rooms were average on cleanliness, with minor issues with showers having water mold in some areas. Bed were great in relations to how clean. Decent size fridge.
They honored their guarantee. They say if you aren't completely satisfied, you get a 100% refund. They refunded me my first night's stay and moved me to a room that was in better condition than the first night. Unfortunately, their breakfast left a lot to be desired the first morning. But after my complaints (including photographs), the appearance was certainly improved the following mornings (although I wouldn't eat anything that wasn't packaged with an expiration date clearly marked). On the plus side, all the staff was friendly and accommodating.