Took sons vehicle in for service. In and out very quick. Very comfortable waiting area. Service adviser very friendly and courteous.
Great experience with Kevin. He listened to my requirements for a car and suggested the right car model (CX-5) for me. He provided me answers to my questions and made me feel like a part of the Ferman family immediately even before buying my car. The whole process took much shorter then expected. I am glad a friend suggested looking at a Mazda and glad I drive to have driven to Ferman from South St Petersburg. Thank you Kevin and Ferman.
I recently purchased my 2017 mazada 3 from Ferman Mazada. Great car if I might add. I had got a nail in my side wall tire and it was going flat. I showed up to Ferman Mazada unannounced and Sam Gunnoe made sure I was comfortable while I was waiting. I was out in about in a jiffy with no problems. Thanks for the great service! Keep it up!
I am from out of state and I had a minor repair issue that I wasn't sure the dealership would have time to work on, however; they were extremely gracious and fixed the problem in no time flat! Highly recommend!
What terrible experience. My sales guy Sam was the only bright spot. The finance guy took forever and came back with a worse deal than I got from the bank. The car was delivered not ready and when I brought it back to get detailed they put was over bird poop and did not fill the tank as promised!
The service department was courteous and fast to assist me ,with repairs and questions.
Service was quicker than expected, and everyone was very courteous. I was late for my appt and they did not give me a hassle about it. I did call and let them know
Great service and attention! Always my to go place to keep my Mazda in shape. Thanks guys!
Had the privilege of working with Mr. John in servicehe showed me courtesy n when he told me my insurance would pay all but my deductible.I was thrilled
Great parts section and are always where I can get those crazy parts that none else has for my 97 Miata.
Hopped onto ferman mazda's website, needed original records of purchase. The online Rep Chelsea was able to find my record in under a minute and get my info to a sales person. Entire process 10 minutes. I didn't know car dealerships offered customer service like this! Thanks Chelsea!
Very friendly service staff compared to other Mazda service people.
Great dealership with a friendly staff that knows their product
I was offered a pretty good deal on a 2017 Mazda6 by Braxton the Internet Sales Manager. He did not rush or pressure me, and was very understanding. I did not purchase due to an emergency, so I can't tell you how it could've gone, but I would recommend talking to Braxton if you do decide to purchase.