Name: Extended Stay America - Detroit - Auburn Hills - Featherstone Rd.
Address: 2100 Featherstone Rd, Auburn Hills, MI 48326, USA, US
Telephone: +1 248-335-5200

Extended Stay America - Detroit - Auburn Hills - Featherstone Rd. is a lodging, located at 2100 Featherstone Rd, Auburn Hills, MI 48326, USA. They can be contacted via phone at +1 248-335-5200, visit their website www.extendedstayamerica.com for more detailed information.

Location :

2100 Featherstone Rd, Auburn Hills, MI 48326, USA

Contacts :

Added by Jopie, at 05 January 2017

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

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Anonymous

03 December 2017

Their room heaters are not functioning properly. Don't risk your life by staying here during winter.
Anonymous

19 October 2017

The staff is helpful and friendly. The rooms are very nice. I would like a better breakfast option though. I have also experienced a lot of noise, both outside and inside the hotel.
Anonymous

01 October 2017

Staff was not helpful and the desk staff was hardly ever at the desk. When providing extra pillows they could only give 2 for 6 ppl among 2 rooms. The cookware provided was slightly dirty and very used. Very disappointing vist
Anonymous

17 September 2017

I stayed at the Aurburn Hills location off Featherstone Rd. The front desk customer service was exceptional, as always. The room was clean for the most part, but I found dirty towel in between some other folded towels. This was no stain, it actually had some kind of thick yellow substance on it. I was absolutely disgusted. I let them know, and I received an apology.
Anonymous

07 August 2017

The room was clean and spacious. The bed was very comfortable. But the pillows were terrible. Super flat. The hot water was only warm. But it's a very quiet location. Staff was cold and u friendly.
Anonymous

10 July 2017

Cleaning service planned only once a week. And then only towels changed and bed made. I did not see any signs that the room was cleaned (dust still there, clear signs of actually cleaning were not present)
Very poor services.
And on top of that: I had to change the room after 5 days because the toilet kept getting clogged (Front desk said did sent one someone to unclog it). And second time the problem appeared they proposed to change the room. Which is not ok: you really need to pack and unpack again
-Very noisy fridge
-I needed to go to the front desk for kitchen stuff (plates, cutlery) they do not bring it to your room.

I could write more but my time is worth more that spending on this Hotel's review.

Will never book there again.
Anonymous

04 April 2017

The room was nice, The vending machine and ice maker wasn't working. You had to ask for dishes, which I can understand. Asked for coffee maker he gave us the wrong items for the little coffeemaker. One thing that was the worst was the lady that worked at the front desk in the morning.She was extremely rude asked for a iron that worked she rolled her eyes, reach out for the non working iron. No answer just really really rude. If you didn't want to come to work you should have stayed home :-(. :-(
Anonymous

13 March 2017

Not a good experience!

We had a reservation and after 12 hours of traveling when we finally reached this hotel at 8:30 pm on a Saturday; no body was at reception ( not a problem).

However, when we did get a hold of the receptionist, she told us that they don't have any rooms available. We were shocked to hear this and the lady didn't even make a slightest effort to be nice about it.She was extremely rude. It seemed like she didn't want us to stay there or us asking for explanation because she could care less. Not recommended at all!!!
Anonymous

12 March 2017

Great stay . The room was spacious clean and comfortable. Full kitchen and pull out bed. The only disappointment was they listed breakfast included. It consisted of coffee, granola bars and prepackaged muffins. Nothing more. But very nice hotel
Anonymous

24 February 2017

The room was very quiet, but the pillows were quite soft. I also still felt quite dirty after showering. The breakfast was quite Limited. This was all expected for the rate that I got it at. Great deal!
Anonymous

12 January 2017

Great hotel. They are pet friendly, which is convenient and had ample parking when I visited. Breakfast in the morning.

The downsides were that there was no coffee maker in the room when I got here or even plastic cups for that matter, their lack of signs to make finding rooms or the vending machines easy, just small things like that. But very clean and modern stay.