The staff is great, but luxurious this place is not, however if you've experience with Extended Stay you know they never are. A decent place to spend a night or even a week.
Nice quiet stay, bed was comfortable & the staff was most helpful. With my AAA Gold discount, I saved over $50 a night which is very helpful.
The area the hotel is located in is nice. The hotel itself leaves some to be desired. Our first room, a non-smoking room, smelled like guests had been smoking in it. There was some water damage under the sink in the bathroom. The carpet was dirty. The smoke detector was hanging from the ceiling by the wires. And my bed was missing the comforter. However, the hotel did move me to another room that was a significant improvement. It took them two days. An ongoing issue is with the cards used to enter the hotel at night and the rooms. They kept losing the information and we had to have them reprogrammed nearly every night.
I have been at this extended stay america since mid June and it has been wonderful. The staff is amazing and very courteous. I love the receptionist Tina, because she will go out of her way to please everyone. You will really enjoy and it is a great place to be when you can't be home. Thank you for reading and God bless you always.
My wife and I have stayed at this extended stay for 3 weeks, as we have just moved to this area from out of state. The hotel staff has been very nice, especially Tina. The location is close to everything. We advise staying here as your needs will be well met.
This is a wonderful extended stay with great hotel staff! Tina, at the front desk has been more than helpful and all the staff goes above and beyond to make sure your stay is pleasant.
First of all I took a video to back up what I'm stating here. When first got to our room and pulled the bedding back we noticed they sheets were dirty. We had several pieces of black hairs, a stain, crumbs and a nail clipping. We called the front desk and the girl said because she was working by herself no one could come and change the sheets. We had to walk down, twice to get all the sheets. The girl said the manager would contact us but that never happened. Microwave was dirty. Sock in the bathroom. No shampoo, soap, wash rags. Two towels only. Also, the hotel was super noisy. You could hear every door shut and the shower from up stairs. Not a great crowd. I guess people live there? Pillows were flat. We left and bought blankets and pillows. This place looks decent online and is in a good area but isn't kept up. Do not stay here.
The room I stayed in was a bit smaller than expected, but this is a very inexpensive way to get a kitchenette. Restaurants and shopping centers are nearby (with a car, don't try walking) and this is a pleasant area. Limited breakfast choices, and a gym that's falling apart marred the experience. Not a choice for couples, this is more for one person who will be here temporarily and likes a kitchen with a large fridge.
The gentleman at the desk was professional and polite. Was able to get a room at a decent rate on short notice. The room appeared pretty clean although by the time I turned down my bed I felt really unsure that the sheets had been changed. There was hair that was not mine. I was way too tired to call the desk and luckily had my own sheet to wrap in. The top blankets looked really pilled and icky. I get that bedding being washed frequently will get that way but there are better types of blankets that can be washed often without appearing so worn. It's located in a nice area - the grounds, lobby and overall hotel was new and clean looking. I'm giving three stars because for the price, the room was decent but I had a bad night's sleep because of the icky bedding. Better bedding would have gotten an extra star from me.
The staff is very polite and friendly. Also the room was very clean. Beds are not the most comfortable but, I guess they're about average for this type of hotel. With that said, I would stay there again.
The staff was pleasant and polite. The room was clean and tidy. If you need dishes you have to ask the front desk which is a minor inconvenience but I understand why they need to do that.
I stayed in this hotel for more than two months and it became my home away from home. It has a good location with various shops and restaurants nearby. The room is well equipped intended for a comfortable stay and all the staff are pleasant and very accommodating especially the lady from the front desk Tina.