Hotel was nice, breakfast was very good, convenient looking but the mattresses and pillows were awful
So I’m a long time Hilton diamond member, I love staying at embassy wherever business takes me, all over the country.
I’ve only been here for about an hour so I’m not up to speed on all of the amenities but I will say that the managers reception here is a joke!
Let me say that at NO OTHER embassy suites does the managers reception only include only a single drink. They give out coupons to ensure compliance for Pete’s sake!
Bartender was an asshat that treats everyone like they are trying to scam him
Breakfast is a complete nightmare, it is clear that no one who works here likes their job..
It’s clear that management is lacking in a huge way.
Unreal experience, seriously!
The location is great, very close to NYC and there's good restaurants around without having to travel a great distance. The hotel breakfast is amazing. The staff is friendly.
Clean updated Lobby and well-appointed breakfast area and bar. Plenty of seating for after-hours usage to meet with colleagues. Rooms are a bit dated and have a musty smell probably due to the fact that the hotel is not completely non-smoking. Bedroom locks in accessibility for power. However bed and shower are good with good water pressure. Inexpensive compared to actual manhattan-based hotels a good alternative especially with a family.
Great location if you are driving! Easy access to the city, free parking, rooms are great and staff is friendly. We will definitely stay here again.
I stay in the Hilton chain quire a bit, but rarely at the Embassy. I was pleasantly surprised by this visit. The hotel was well appointed, clean, and staff was great. Parking was close and easy. We used the pool, which was warm, and enjoyed the complimentary breakfast both days. Biggest perk: SO close to the Meadowlands. Literally across the street. Only drawbacks: it has an open atrium, and the half-walls in the room hallways (which keep you from plummeting to your doom) have glass portions. The elevators are also glass. Not for folks who are afraid of heights.
At first there was a wait for a room but we waited 15 seconds. We got lucky so do expect a bit of a wait. The staff is friendly and the breakfast is free. The hotel is very clean, big and the rooms are spacious. The pool is nice as well, very relaxing overall!
Hotel amenities we're good. Breakfast was good. Rooms were in great condition, and I love that they have the kitchen style setups with the sink and fridge. I didn't realize how a feature like that was really helpful up until I stayed at the Embassy. I recommend staying at the Embassy. :)
The breakfast buffet is really good with made to order omelettes. The staff are friendly and the bar tenders are the best
Update- stayed at this location again and previous wifi issues has been sorted as it no longer seems to drop out.
Good value for the money on a mid-range hotel. Added a star from my previous review of 3.
Positives: Convenient location with the bus stop to the city right outside. Nearby restaurants within walking distance.
Negatives: Wifi keeps failing.
The room were very clean, besides the carpets were a little stained in the rooms. But when you can see the effort the house keepers put into the rooms, you know it's clean. The staff, from the house keepers, to the breakfast crew were extremely friendly and genuine. The breakfast was good, the pool was warm, could do to be a little bigger. I could even see the Empire State Building from five floor room. I plan to stay here again.
We had a great experience here. The kids loved the huge room,pool and elevator. There was a nice surprise of free rides to the train. I always like the free drink at manager hour and omlette breakfast