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Added by Jopie, at 01 January 2017
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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12 Reviews
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22 December 2017
My daughter went to the CF Clinic here and I have to say it was the best experience we ever had at a hospital. The nurses, doctors, and rest of staff were so nice and informative. They genuinely care about people and were so good with my two year old.
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20 December 2017
My daughter was transferred here from leconte medical center about 4 hours ago. The last time that I spoke to a nurse was also 4 hours ago. I was told my daughter is going to be check by a doctor as soon as possible. It’s been 4 long hours and no one has even checked on us. I’m literally staring at 8 nurses sitting outside of our room just chatting next to a sign that says “quite zone only”. My daughter is running a 102.9 fever with bilateral pneumonia and stomach flu and these nurses with no respect or compassion didn’t even check on us or inform us what’s going on. We went out to ask them what’s going on and where’s the doctor and they said they will let the doctor know. Really?! We’re sitting here for 4 hours. My family are sitting here for hours and no update. Is there anyone out there that have a heart and compassion that can help us? I’m amazed and appalled. Children’s Hospital and they have 1 doctor on staff. Why were we sent here?!
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07 December 2017
They are literally the slowest hospital I have ever seen. Everytime I take my child here, they do not take us back for hours. I have dealt with this hospital far too long and I do not appreciate the wait time and how unfriendly the doctors are. My Wife went up to the front desk and told them that they need to see our daughter quickly. They called the security on her because she was worrying about our daughter who is over there throwing up and having sharp pains in her side. I absolutely "love" the service we recently received.
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30 November 2017
Always a great experience every time we come! We have been to other pediatric hospitals in surrounding area and it was not the same ! The nurses go above and beyond to help you during your stay
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20 October 2017
My daughter, age 9, had a bone fracture late on a Friday, so we went in for care. She was seen promptly and everyone (except the one initial receiving nurse at the front waiting room) was courteous, helpful, friendly and good with children! In addition, I appreciate their straight-forward billing dept and clearly written statement detailing the procedures if we needed to make payments, apply for financial assistance or pay in full.
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25 September 2017
I went here a lot at a young age I had double pneumonia in kindergarten I had to do the resproiator witch shakes your chest I hated it so much but the people talked to me the whole time and I sounded funny witch made me laugh. For the rest of my life I got sick and had to go to the hospital it was not fun at all but a couple years later they had figured out what was wrong I have crone's it is not fun but the doctors helped me get through it. Thank You. I recommend this place.
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07 September 2017
Horrible wait times. There was one dr working the er. When I expressed concern over waiting I was told here was only one dr working and hopefully there would be another one soon. And then you feel like you don't get good focused care bc they are in a hurry to see veryone. You can't be objective and problem solve like that. Hire some more staff children's!
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28 May 2017
My son fell from the top of a slide while at daycare. He hit is head and broke his arm in two places. He was seen in the ER and admitted to the 4th floor until he could have surgery the following day (On a holiday weekend). The ER staff, 4th floor staff, KOC ortho surgeon and anesthesiologist were all amazing! We are so blessed to have such an amazing hospital in Knoxville!
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14 May 2017
My Daughter was born prematurely and spent some time in the nicu. We liked the new rooms. I had an emergency c section and had to drive an hour to see my Daughter each day so I wish their room was a little more comfortable so we could have stayed overnight. Another experience with this hospital was the surgery wing of the hospital for my eldest daughter who is 4. We went to check in at 5:30am. She had gone 36 hours on clear liquids only leading up to this surgery so she really just wanted to get back to get everything done so she could eat. We were told she would be taken back within 30-45 minutes of check in and in the OR within 2 hours of check in. I completely understand schedules get messed up from the unexpected or a surgery taking longer. However, my Daughter was the second in line to see the surgeon that day. We didn't get taken back to pre-op until 7:45am and then she didn't get taken back to OR until nearly 9:30am. Meanwhile, people who came in after our arrival were taken back ahead of us. It just seemed so disorganized. Since I am a nursing mom I asked three different people if there is a nursing station.. I received answers like "you can use the bathroom in pre-op" which didn't have a plug for my pump. I was told by another nurse "We don't have any nursing areas. Even staff has a problem with pumping." Finally after 7 hours of not pumping I was offered to close the curtain in my Daughters pre-op room and put a sign up to let staff know I was pumping. FINALLY! Yet a male staff member walked in while I was pumping which was embarrassing for me and frustrating. I would have thought for a hospital to be dedicated towards children they would be pro-breastfeeding and establish a private and cleanly area for nursing and pumping moms. It baffles me that there isn't a proper nursing area.
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01 April 2017
My son is currently in the new NICU in the Scripps Networks Tower. All staff are super friendly and go above and beyond to make sure you and your child are well taken care of. The new NICU is super nice. The private rooms are a big plus for me, considering I live about two hours away. There's a couch in each room that folds down into a bed, which allows us to stay in the room with the baby.
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19 February 2017
I brought my daughter to the ER recently with respiratory difficulties. We were seen quickly and treated respectfully. The staff is incredible. My 4 year old asked to see her xrays and the doctor brought her to the computer and explained what she was looking at. She hugged the doctor on the way out (less than 2 hours later) and thanked her. AMAZING experience!
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08 January 2017
the NICU is amazing. rate it 5 stars for sure. they took care of my little one perfectly. the emergency room on the other hand needs some improvement. we have been 3 times within the last year and the last 2 times were not good. the nurses seem to care but also don't seem to help. if they are busy I feel like they want to get you in and out as quick as they can. my first visit (the only good one) was the only visit we saw an actual doctor instead of just nurses. the doctor seemed to be the only one to really check everything out. both times we saw just nurses they diagnosed my son with a virus (which you can't do anything about) and sent us on our way. he deserved better care, especially the last visit.
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