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Added by Jopie, at 18 March 2017
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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14 Reviews
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18 December 2017
Really nice rooms but The Wifi was really slow and sometimes wouldn't work at all. That's important when you have to work from the hotel. Hilton is throttling at lower speeds than most of the competitors that I've stayed with recently.
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29 November 2017
Stayed in this hotel for four days. Lovely staff. Very welcoming and friendly. Would definitely stay here again. It's just around the corner from the train station and a five minute walk to the Lenox shopping mall.
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09 November 2017
The hotel is dated and is in need of upgrades. When I checked in there were several people loitering outside the hotel using obsene language with no regard for my children who stood amidst them. I was greeted inside by an older gentleman who seems to be one of the only assets the company has going for it. He was pleasant, hospitable and genuine. I wish I had gotten his name. I encountered him again at check out and was just as blessed. There was one other woman at the desk who was pleasant and courteous. I did not get either of their names regretfully. I went to my room around 10:58 pm . After settling in, I decided to order room service. I called and called and got no answer at the desk or room service. I had to walk down to order. The food was excellent. When checked out and went home only to find that my sons wallet was missing from our suitcase. The last time we saw it was in the room the day before checkout. I will not accuse at this point but BEWARE. I am certain we had it with us and we did not bring it home. It only had $15 dollars, but to a young boy that can be considered quite a lot.
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06 November 2017
I visited the hotel as a conference attendee. The rooms were in fine shape and the staff seemed particularly responsive to our needs. Catered fajitas for lunch was okay, but the catered pizza and dumplings at the party were dry and unflavorful. There are lots of great restaurants and watering holes within a 10 min walk and the hotel has a shuttle that will take you anywhere in a 3 mile radius.
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02 October 2017
The staff was very nice but didn't handle my compliant satisfactory and room was very clean. Cleanliness is the only reason I won't rate them a 1 star. My complaint was that our air conditioner (old unit below the window type) was running so loud it was disturbing and didn't cool the room to good. Room number was 317. Called and reported our second and last night. They gave us 2 free breakfast because we said it was late and it was to much of a hassle to move. I feel like the 2 free breakfasts' that I didn't want didn't compare to the two sleepless nights I had at the hotel. This will be my last stay at this hotel. Just expected better from doubletree. They are definitely not what they use to be but their air conditioners are still the same old motel like units. The air conditioner are what they used be (no good). :-(
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21 September 2017
Awesome location and price. Just as nice as some of the other higher price hotels in the area and cheaper. Really comfortable bed and great shower which are the most important for me. Customer service absolutely top notch. Free WiFi and it's fast. The only thing I would maybe ask for (and this is minor) is an indoor pool or hot tub, fridge in the room would be nice, and the bathroom door opens awkwardly into the entryway partially blocking access. Quiet and dark and a good night sleep. One person room not huge but totally enough room, King bed with sofa, work desk, 27" flat screen TV, bathroom huge, large closet with ironing board, plugs everywhere, coffee maker (also free coffee in the lobby in the AM,) valet or self park $28 per night not bad for the area. I lost my credit card and they let me pay $50 cash for incidentals for a four nights stay! Many restaurants, plus a grocery store, Bank, all kinds of stores even a dentist (which I had to visit unfortunately on my business trip,) right across the street, huge high end mall is ~10 min walk down Peachtree. Accessible by Marta train, only a couple blocks away. Would totally stay again.
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25 August 2017
I never review places, but had to this time because of how excellent my experience was. Came to Atlanta for the solar eclipse, decided to stay here. The room was clean and beautiful (and affordable). Room service was excellent. A gentleman at the front desk, named Dexter, provided absolutely top class customer service. The staff was very hospitable. If I'm ever in Atlanta, there's no other place I'll stay but at this Double Tree.
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15 August 2017
We had a first floor room. So convenient. Customer service at the DoubleTree was excellent. We only stayed one night. So we did not do very much exploring of the hotel. Our room was clean. Bathroom was clean. Valet parking made life easy for the night. And they gave us complimentary cookies and water at check in. All in all I would definitely stay there again.
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02 July 2017
The receptionist demonstrated good, solid customer service; however, he could not provide timely service to the numerous customers who were waiting in line for very long periods of time. He needed serious assistance. I killed a couple of spiders that were on the bedspread. The television was without a signal the day of arrival and the following day. By the way, the cookies were very cold and stale. Yet, there are posters showing their objective is to meet our expectations of excellent service.
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19 April 2017
This hotel is beautiful! Centrally located (some could easily argue that it's TOO centrally located) and tons of things within walking distance, including many restaurants and a movie theater.
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16 April 2017
Decent hotel, but staff leaves a lot to be desired. The front desk hosts were lovely, but the rest were average to below average. Very few amenities and overall, lacking compared to the rest of the area.
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11 April 2017
Hotel located in a nice area with restaurants all around and a starbucks not far away. Free coffee and cookies in the hotel for guests. Not much free parking around and hotel won't help you find anything. There is a grocery store you could park at but you risk a towing. Hotel actually lost one of the 5 rooms on our reservation and we had to fight with then to get the room the next day after we had people sleeping on the ground. Rooms were comfortable,l but the TV is outdated. Request rooms on the Hilton Rewards floor if possible, slightly nicer and updated. Breakfast not included and costts $12-15.
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11 April 2017
Customer service was fantastic. And the free shuttle was a huge perk. Rooms were of good size lack of fridge was a little sad. Overall, a great stay.
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25 March 2017
Self parking was not very convenient. It is hidden behind multiple high-rise buildings around it. Lobby area is nice. Room was nice and big. Bathroom was nice. There was no mini fridge in the room.
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