Location was great, right by the other hotels and some food, so no car is truly needed. The service was great both days and I even got in at 3am and they were super friendly. The room was to be expected except that the TV was fuzzy in every channel no matter what I tried. Other than that, a great stay.
Location: Within walking distance of Lenox Mall and the remainder of Bulkhead. Room: Smelled a tad off, like sweaty gym clothes, but an hour of AC got rid of it. Service: Speedy and professional. No complaints here. A good option if you're staying in the area and want to save a few bucks instead of staying at the Oriental or Westin. -1 star for the initial room scent.
Always a lovely visit here. The staff is courteous and helpful. Rooms have always been clean and smell good.
The location was nice and quiet but still close to a lot of restaurants and the mall. The room was nice and clean. The bed was very comfortable.
Had a wonderful stay the staff was very friendly and helped us out a lot room was really nice and clean nice updated hotel comfy beds, would recommend this to anyone the price was worth the staywe switched here from the Ramada as I don't recommend that trash dump to no one
this Marriott look like the pictures on google as i am well pleased with are stay
Nice staff. The only complaint I ha e us the bar/breakfast area was nice except for the corner chairs. They were ratty and showed a lot of wear. Other than that the place was clean and everyone treated us well.
Great location, beautiful hotel. Insider Secret, ask for a balcony room (totally worth the extra few bucks per night). So many restaurants nearby it was hard to choose (1st world problems, I know). Bicycle rental stain is right around the corner. I felt safe and welcome the whole time I was there and I walked around the entire time. Next time, I'm renting a bike and going exploring.
I'm a Marriot rewards member, and receive a few free amenities when booking there. That said, it was very clean, all employees were polite and accommodating. Room was excellent as always.
The front desk agent Orlando and Fred,I'm not sure his official position. Was amazing and gave great customer service. We needed to get a quick Mani pedicure . He recommended a great place to go and had the shuttle take us there. We were here fora wedding and they made sure someone could pick us up and take us. Thank you for all that you did! We will surely be back! Thanks again!
Been here twice within 2 years, extremely friendly staff, clean facility and alot of familiar faces still. They must take care of their employees
Hotel employees were very unhelpful. First we were unable to park in the local parking garage and sent to a secondary parking garage. Never asked if we needed help with our baggage. We asked about information on restaurants that we could walk to. Instead he just gave me a list of all restaurants in Buckhead and not in walking distance. That night I had an allergic reaction to something while at the hotel, my husband called the front desk to see if they had a Benadryl or a first aid kit. They told him they could only give him a bandaid out of the first aid kit and that we could drive ourselves to Kroger for medicine! I also called and asked who was the manager at the time and they said Brad; but they never once got him on the phone, but they reminded me about the Kroger a few streets away. That night we stayed up most of the night because they had several groups of people yelling, fighting, and partying right outside the front doors to the hotel. As I watched this group yelling at each other from my hotel window; waking myself, my baby, and husband up, I also noticed the hotel employees helping them get into the hotel van where they were taking them wherever they needed to go. And yet I couldn't get help with a first aid kit! Once we left I was never asked about our stay. We will never stay at this Courtyard Atlanta in Buckhead again. And will let all of our family and friends know to do the same. We have never been more disappointed in a hotel!
Great location and amenities within the hotel reflect the renovation to a more lively environment. The building itself is older, which isn't the end of the world the only downside is that the windows and soundproofing are lower standards than a newer building. You can hear street noise pretty easily, so request a room on the backside of the building, assuming it's not garbage pickup day.
Stay was great but card was charged additionally 4 times after stay . Contacted them and was told it was a mistake issue would be corrected and was sent an updated receipt after changes were supposedly corrected. The next day there was an additional charge . Ended up contacting bank to have it corrected. Would not recommend this place if not paying with cash or prepaid card.
Loved this hotel! I took my 7 and 10 year old granddaughters to Atlanta for the weekend and stayed at this hotel. The girls love the indoor pool, had a nice breakfast, had a nice bar to have a drink and watch the football games, rooms were very clean, nicely appointed,comfortable beds etc.