It was one of the greatest stays among the hotels I have stayed before in Atlanta. I would definitely stay again at this place. Even for one night stay, the staff graciously upgraded our room to high floor corner room when I told him about our purpose of trip (anniversary). The room was very spacious, clean, and had a great view of downtown buildings. My wife was extremely satisfied with the stay!
Absolutely one of the most beautiful hotels in Atlanta. Everything is top knotch. The property is gorgeous and the zen garden is very unique. The rooms are very nice and so clean. The view is of Buckhead and watching the people and all the nightlife was pretty cool. I would definitely recommend this hotel!
Everything was great except the communication. It was very difficult to get a hold of them through the phone in the room. Front desk, concierge, security, etc. It seemed like they were as busy as it was perceived on the phone. This would not hinder me to avoid this place. Great amenities, clean room, wifi, great bar. Everything you would want in a hotel
Upon arrival, I checked in and went to my assigned room only to be surprised by a man coming out of the bathroom. After an awkward and embarrassing apology, I went back to the front desk to get an unoccupied room. The woman apologized and said she would inquire with housekeeping about the mix up. The room that I was then assigned was not the view that was described in my reservation but when I called the front desk they had no other solution but to have me switch rooms tomorrow. When I returned to the hotel after dinner I bought a glass of wine to take to my room. Got off the elevator and it wreaked of marijuana so I reported to the front desk and they said security would be up shortly. Lifted the glass of wine to my mouth and found lip stick around the rim. I took yet another trip downstairs to get a clean glass of wine. While the hotel itself is nice and the staff are friendly, there is an obvious lack of attention to detail that has made this stay anything but relaxing.
Stayed in room 1919 which is a corner room commanding a spectacular view of the Atlanta skyline in two directions. Stayed a week for a business event and frequented the Restaurant and Bar. The drinks and beer selection are good. The food catered for breakfast left something to be desired though. It's a great location waking distance from some great dining and nightlife options. And you'll want to walk with how bad traffic gets in the area. The staff are friendly and there's a refrigerator in the room. Microwaves are not in the room but are available in the ice machine room on some select floors.
My stay in the hotel was great and the professional presentation areas were good. The parking was horrid and very out of the way. The only thing wrong with the room was the exterior light shines directly into the room bright enough that it looked fully lit. Even with the blackout drapes it was bright.
My company's conference was held here for a week and the attention to detail and amazing customer service that was provided by the staff was exceptional. Sal brought me my green tea for breakfast every morning after ordering only the first day even though it was not in our package. Everyone was great!
The Grand Hyatt in Atlanta was great. It was scenic and modern at the same time. The TV was high definition in the rooms, and the lights were very well placed. I had a problem with the shower handle, but nothing to severe. Overall, The Grand Hyatt is getting a strong recommendation.
Our first suite smelled like a teenager's socks. The staff politely upgraded the room. The upgraded suite was okay, but old and dilapidated. Nothing overtly dirty, but the whole place felt like it had a patina. The rooms are not what you'd expect from the lobby. They closed the pool for a photo shoot without warning and denied guest access for most of the day. Despite a good view from small windows, the room felt dark. Polite service at the downstairs bar one night. Ignored the next.
I went here for a Google Cloud Platform Onboard. Staff was all friendly and seem to move swiftly to perform duties. The conference room was large, with multiple screens and a plentiful A/V system. The catering here is top notch. I've been to a few conferences where the food is just okay. The breakfast had fresh fruit. Lunch our bag lunches were packed to the brim with many choices. We had a snack as well featuring any type of ice cream novelty you could as for, peach cobbler, and more. If I had one complaint the dressing was a little heavy on my roast beef sandwich. Hardly a deal breaker.
The Grand Hyatt Atlanta in Buckhead is an impeccable hotel. It has beautiful views of the city and the rooms are spacious and luxurious. The hotel is centrally located in Buckhead and is within walking distance of the bar district as well as the two malls: Lenox Square and Phipps plaza. It is also very close to MARTA train system making the hotel really easy to get to from the airport or from downtown.
Everything about our stay here was great during our wedding weekend. The room bathroom are both large and very comfortable. The restaurant and bar put out pretty amazing food and drink. The staff, at least every member we came in contact with, was very helpful and very respectful. The zen garden was a wonderful place to take some casual and fun post wedding pictures; it is beautiful in its own right. I can't say enough good things about this hotel, loved it.
Awesome service! Best hotel experience we've had in a while. Beautiful hotel & decor. We were on the 23rd floor & had a really nice view of the city. Everyone from the concierge to housekeeping staff were right on point! They have a complimentary car available to take you to & from within 2 miles of hotel. We tipped the.
Originally booked a room at the Marriott, supposedly a 4 star hotel, but we were very displeased. The Hyatt on the other hand is exactly what one would expect from a 4 star hotel. Beautiful room, even prettier hotel lobby, great customer service, and a full roll of toilet paper (showed how little Marriott cared.) Great stay will come back next time I'm in town!
Grand Hyatt is a really nice hotel with first class service. Everyone who works there is very nice and helpful. We had excellent service from the parking attendants, the bellman, the front desk folks, the waiters at the buffet , and the maid service was great.
My wife and I had a corner king room with a bar and mini fridge that suited us perfectly - we bring our own whiskey. Fabulous king sized bed and a nice view south and east .
So now instead of the Ritz (down the street ) at $350 + a night , we'll just stay here . And the breakfast buffet at Cassis is excellent. No negatives at the Grand Hyatt and my wife and I are seasoned travelers and very particular about rooms and service.