About
Location :
Added by Jopie, at 18 April 2017
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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13 Reviews
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27 December 2017
The staff were very helpful and considerate. Everyone we encountered on our stay over Christmas was happy and glad to serve. The common areas seemed clean and well decorated. The 2 queen room on 11th floor was fairly clean, but needs some slight repairs and updating to fixtures in bedroom. The A/C needs to be replaced or at least seriously repaired. TV channels are limited, but there is a Guide channel. The Starbucks in the hotel has limited hours and does not take gift cards. There is a digital piano in the virtual lounge. Overall, good stay over our 2 day Christmas visit to Chattanooga.
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04 December 2017
My husband booked a surprise trip for my birthday in December of this year. Unfortunately a week before the trip he called and had to tell me about it as he had been called in to work weekends as he is a UPS driver and it is the Holiday season. I called the Hilton as soon as I found out and spoke to a few incredibly helpful people, Jessica- is amazing if you have any needs I would certainly speak with her I feel as though she does her best to go above and beyond for her customers until it becomes out of her hands. Maya and Vickie were also wonderful and as helpful as they could be. I left a message for the manager on duty 3 days ago and have yet to hear back form him. Unfortunately as my husband booked through their website instead of calling in to book they could not help us in canceling and getting a refund. I was directed to the 1-800 corporate number who said nothing but NO and there was nothing they could do besides charge an additional 50 dollars and allow us to book in the coming month and we had to decide when in two days. We were unable to commit to a date as his work will continue to be crazy for the immediate future. We will not be booking with the Hilton group again and are very disappointed in the customer service provided by the chain. Learn from our misfortune and CALL to make your reservation that way if life happens and you are unable to make your reservation they can actually help you.
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24 November 2017
This hotel is in a good location, with easy walks to attractions, shopping, and restaurants. I found their staff super helpful with our requests. The room was in good condition with plenty of room around both beds. The lobby is very nice and the pool looks like it would be very nice on summer days. The hotel is starting to show its age in other parts of the building. The elevators have oil stains on the roof, the paneling was refreshed but doesn't for over the previous paneling locations so it looks unfinished. I would stay here again, unless there was a better deal, there are a few hotels in close proximity and amenities so this isn't the only choice for the area.
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12 November 2017
Room was clean and comfortable. Staff were very friendly and accommodated all needs and requests during the conference. Located within walking distance from area attractions. No free parking for overnight guests. Meeting rooms were set up adequately and staff helpful. Would stay with this hotel again both personally and for business.
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22 October 2017
This place was very nice. Clean, in walking distance to the aquarium and a bunch of restaurants, nice staff, etc. Their fitness room is clean and well equipped also. Maybe skip valet parking? It's $15 a night and the lot is right around the corner of the building.
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10 October 2017
Very nice. Hotel rooms are great they're clean very modern and updated. Beds are very comfortable. All the hotel staff is above and beyond. So helpful so gracious.
Our two gentlemen hosts who serve our breakfast every morning are just the nicest gentleman everresponse / report this review -
30 August 2017
Clean! Very nice hotel. Nice fitness facility. Clean pool. Very friendly staff. This location is a perfect example of the DoubleTree brand.
Convenient location in downtown Chattanooga. Walking distance to some great restaurants.
Nothing bad to say about this location. I'm posting this review after staying at this location twice. Previous visit was 3 yrs ago. Perfect experience then and now.response / report this review -
21 August 2017
Perfect location for a walkable downtown. Rooms were well maintained and very clean. Staff easily went beyond "doing their job" by helping us out a couple of times when another place wouldn't have bothered.
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09 July 2017
The Double tree was a bit crowded when we stayed due to a reunion, a game at the nearby stadium, and a wedding, but we would never have known from the quality of our stay. All the staff from the valet to the maids to the people at the check in desk were lovely. The location of the hotel was the reason we chose it and it worked out perfectly. Walking distance to all the museums and many bars, restaurants and night clubs. We will stay here next time we are in town.
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26 June 2017
It's a step up from Hilton low end but it is not a Hilton. The place looks like it could use a remodeling job. Employees were all very accommodating and pleasant. I would recommend as a medium priced hotel. Good location for tourists.
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15 June 2017
We had an excellent experience. The room was clean, well tended and I loved the complementary bottles of water. The staff was friendly and very helpful always checking to see if there was something else they could do to improve your stay. I loved the fresh chocolate chip cookies and appreciated the free corkscrew that was sent up when I forgot mine at home. My only suggestion would be more lounge chairs at the pool.
Overall, an excellent experience.response / report this review -
15 June 2017
The hotel looks very nice. My husband and I had good food . The only thing I did not like was the bathroom because it needed to get clean.
The reception people were friendly and fast. Thank you for the cookiesresponse / report this review -
25 April 2017
I guess I had never stayed at this hotel while in Chattanooga, though I've been in town many times. Great experience from top to bottom. The valets were quick to say "hi, bye, have a good day", etc. every time I saw them. I was greeted EVERY time I walked by the front desk. I even grabbed a drink from the bar on the 2nd floor and David was my bartender. We chatted about baseball in-between his other customers and he was a super cool dude.
The room was amazing. Giant, soft bed; nicely appointed room itself. The bathroom was one of the fancier ones I've ever used. Didn't experience the pool, fitness room or restaurant.
I would totally go back! :)response / report this review
