About
Location :
Added by Jopie, at 18 December 2016
Opening Hours
- Monday 8:30 AM – 9:00 PM
- Tuesday 8:30 AM – 9:00 PM
- Wednesday 8:30 AM – 9:00 PM
- Thursday 8:30 AM – 9:00 PM
- Friday 8:30 AM – 9:00 PM
- Saturday 8:30 AM – 5:00 PM
- Sunday Closed
Gallery
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13 Reviews
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02 December 2017
It was a very smooth process and Eddie Reyes was very helpful in answering and explaining everything to every detail whenever I had a question.
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01 December 2017
Worked with Bernard Ewing and Steve Jacobs. Both easy to work with and want everyone that buys a vehicle to be satisfied. Will return to work with them again.
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24 November 2017
Good, fast service (oil check & tire rotation, 15,000 miles check up) Easy check in / fast check out. Friendly, professional staff.
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24 August 2017
Eddie Reyes the salesman is amazing. He will tell you how things are and wont beat around the bush. Very honest and humble. I got my first and third vehicle with him and definetly recommend anyone to give him a call or email him.
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10 August 2017
I've used Don Jacobs Toyota for years and every time I get incredible service with reasonable prices. When I told my brother-in-law I take my car to a dealer for service he thought I was probably getting ripped off - right up until he saw the bill. The service advisors take the time to explain any suggested repair or maintenance to me and have even let me know when a sale will be coming up if I need something like new tires. Being able to trust the quality and the price brings peace of mind and I appreciate DJT for their commitment to those ideals!
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30 July 2017
DO NOT BUY A TOYOTA FROM ANYWHERE ELSE!!!
This is the second Toyota I have bought from Don Jacobs and I can't believe I even tried to go anywhere else. Their service and respect for my time was outstanding. The finance department fought to get me a great interest rate and did much of my paperwork via email/text. They knew I was short on time and got me in and out in under two hours!! Incredible. I went to another Toyota dealer closer to home, big mistake. Service is not universal. I will never go anywhere but here again.response / report this review -
25 July 2017
Not impressed with my experience at Don Jacobs. Salesman was condescending when I tried to lower the price of the car (they didn't lower it AT ALL). He hid the fact that the car only had 1 key until after papers were signed. Then I found out the car did not have the necessary spot drilled in for a front license plate. He then told me that "I'm a lucky girl" because they filled the tank for me instead of just putting $20 in (not like I just spent $14,000 at your dealership).
But the real problems happened when I drove my new car off the lot and the brakes began making grinding noises. Called the service department & left a message to call me back (during business hours) - never got a call back. Then called again a week later, to be told i would have to wait 4-5 days to even have them looked at. it's not like brakes are a safety concern. Took my car into another shop and they found that an existing issue was COVERED UP with new brake pads by the last tech to service it. being Don Jacobs. I spent hundreds of dollars on this issue it should not happen on a car with just over 30,000 miles. Manager of dealership heard of my unhappiness and called me only to talk down to me and disregard the proof I had from the technicians. Have told several friends, coworkers, and family in the Milwaukee area to never give them their business. Will continue to do so.response / report this review -
15 June 2017
What we liked about our experience was working with Cory Gordon. He was very accommodating and made sure we were completely satisfied with our purchase. I can honestly say he went out of his way to make sure we were satisfied. We look forward to a continued relationship with Don Jacobs and hopefully Cory will be there the next time.
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04 March 2017
Absolutely fantastic car buying experience. I could not be happier with the personal service I received from their friendly staff.
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01 March 2017
Make sure read the papers very carefully before you sign anything . Specially the price section after the down payment
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29 January 2017
The Service Adviser, Paul, treated me like I was his only customer. He was very attentive and professional. I was comfortable around him. The shuttle drivers, David & Cory, were excellent as always. I have been a customer 5 times since 2001 and have had all my service performed at their facility. Other than my initial "bla, rough-around-the-edges" salesman back in 2001, I have had nothing but GREAT individuals to deal with at D.J. especially in Service. I am very happy and will definitely return for my next vehicle.
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10 January 2017
Very disappointed with their service. I have taken multiple friends to their facility and myself attempted to purchase/lease cars, but always felt the people were not upfront and cordial, but sneaky and rude. Now I tried to take a basic service from them, but the service person was impolite and manner-less. If you think you can have this attitude and expect us trapped with your lousy service, then you are wrong. We will travel 20miles where people will smile at us and even they can not accommodate our request, still be respectfulproximity is not the only criteria that gains business!!!
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25 December 2016
Things couldn't have gone smoother. Dropped the car off and was driven home. Car was completed earlier than promised at the agreed upon price. Was picked up quickly and easily made a late afternoon appointment. The windshield wipers recommended definitely worked better than my old wipers as I found out the next day when it snowed. I was also pleased to see my they had time to wash my car which I forgot to ask about when I arrived.
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