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About

Crowne Plaza is a lodging, located at 5700 28th St SE, Grand Rapids, MI 49546, USA. They can be contacted via phone at +1 616-957-1770, visit their website www.ihg.com for more detailed information.

Location :
5700 28th St SE, Grand Rapids, MI 49546, USA
Added by Jopie, at 10 March 2017

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11 Reviews

  • Anonymous
    15 December 2017

    Wonderful place and great friendly people. I really enjoyed my stay. Great job!

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  • Anonymous
    18 October 2017

    Our client Jay Harris is a well travelled comedian who recently stayed here and wanted to let us know about how great the stay was! The property was very luxurious, and the staff was top-notch. Room was very clean and quiet, and the restaurant on-site was a great way to get some food before the gig. Thanks again for taking such great care of your guests!

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  • Anonymous
    16 October 2017

    Excellent hotel the staff is amazing especially Katie,Cynthia, and Samantha. We where in town for work and needed a last minute room. All the room where being cleaned but they got it done very fast for us. Crowne Plaza GRR is very lucky to have employees like them.

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  • Anonymous
    14 October 2017

    Stayed here for three nights and I found the hotel to be clean and the staff relatively friendly. The hotel is very big, but it is also very dated inside. The hallways are dark and the place has an overall drab feel to it. This is by no means a luxury or modern hotel. It is very conveniently located, right next to the highway with pretty much every retail store and chain restaurant you can think of within a mile or two. I'd stay here again if the price was right.

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  • Anonymous
    28 August 2017

    This is one huge hotel! A favorite for traveling teams, business groups and wedding parties. With a wonderful indoor/outdoor pool with a alcohol stocked cabana, that features locally crafted MI beer, you can relax all day. Tons of private rooms for meetings and a huge restaurant inside. Right nearby the airport, they feature free rides every 30 min. Not in the heart of the city, but this hotel features many amenities that most guests are looking for.

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  • Anonymous
    07 August 2017

    Nice hotel with comfortable rooms and a beautiful pool area that is indoor/outdoor. We we're at a banquet and thought it was a great venue. My only complaint was the banquet food. My London Broil was disgusting. A big grisly, tough mess I literally had to saw with a steak knife to dissect out the edible parts. Other than that it was a fine stay

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  • Anonymous
    23 May 2017

    Charlie helped us with out quick check in, there’s a pool, sauna and a lovely spacious restaurant. Rooms were super comfortable, fresh towels all that jazz, they also had these beautiful complimentary aromatherapy face creams and air freshener spray for our pillows, so lovely. Our room had two soft beds, and a small balcony which was overlooked a green courtyard. Wifi was super fast and we slept like babies!
    Staff were always friendly and courteous and helped us with our requests promptly.
    We enjoyed our food from their restaurant and the breakfast was delicious.
    When we left we realized that we may have left something in our room, housekeeping were so helpful and we were able to recover what we left, easily.
    Thank you for a fantastic stay!

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  • Anonymous
    22 May 2017

    Very clean rooms and pool area. However not enough security - I only say this because there were kids yelling and running in the halls late at night. I had to download a white noise app to for my nearly two year old and myself to fall asleep. I never questioned my safety, but someone should have stopped those kids from being so obnoxious and disturbing. They were also throwing balls in the pool area and one pegged my daughter while we were swimming in the pool with her for her first time. Like I said it is a very nice place to stay, but it needs to be run a little more strictly.

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  • Anonymous
    29 April 2017

    Overall had a good stay. Hotel is very large and a little outdated. The rooms were clean to the eye but you could tell nothing was moved to clean around. The breakfast was very nice hot and cold options. The staff at the beginning were not very friendly but that might have been due to a soccer tournament. Overall for the price it was good but nothing fancy.

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  • Anonymous
    14 April 2017

    I was only here for a short night, but in that short amount of time I noticed the staff was very helpful and cared about my needs. Restaurant bar and lounge looked nice, and had a live performer, vocal artist and pianist. Rooms were comfortable, with a fridge and microwave. I wish I stayed longer to try out their food and explore more. Very convenient stores and restaurants within walking distance, including Walmart.

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  • Anonymous
    17 March 2017

    Very clean and quiet. Lots of room to sit and eat breakfast. Food was delicious. Fastest hotel elevators I have seen in years. Front desk was very kind and courteous. Free cookies and fruit flavored water.

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