Name: Comcast Service Center
Address: 105 Rivershoals Pkwy, Augusta, GA 30909, USA, US
Telephone: +1 800-266-2278

Comcast Service Center is a point of interest, located at 105 Rivershoals Pkwy, Augusta, GA 30909, USA. They can be contacted via phone at +1 800-266-2278, visit their website www.xfinity.com for more detailed information.

Location :

105 Rivershoals Pkwy, Augusta, GA 30909, USA

Contacts :

Added by Jopie, at 22 November 2016

Monday 9:00 AM – 6:00 PM
Tuesday 9:00 AM – 6:00 PM
Wednesday 9:00 AM – 6:00 PM
Thursday 9:00 AM – 6:00 PM
Friday 9:00 AM – 6:00 PM
Saturday 9:00 AM – 5:00 PM
Sunday Closed

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Anonymous

16 December 2017

I would give less than one star if I could. Worst company in America. They take advantage of you as a consumer with no other options because they have paid off politicians to allow them do this. They do not and will not help you in anyway. Unless it makes them money. Don't use them.
Anonymous

14 December 2017

Used the auto message and got info on what was wrong in only a few seconds. Asked for text msg. when service was restored. Doesn’t get much easier than that!
Anonymous

27 November 2017

I called to change the date on my cancellation and the male representative told me he was able to change the date without any problems. Fast forward to Saturday evening and I’m trying to place an online order, my internet goes out. It was originally schedule to be turned off on the 27th. When I called back the second time, i changed the date to Dec 9th. I’ve had sh—-y internet and customer service since I’ve had Comcast. Then the damn 800 number have you thinking people are at work instead of saying the office is closed at this time.
Anonymous

15 November 2017

I guess the service center and the employees do their best despite the horrible company they work for.
Comcast has, by far, the worst customer service I have dealt with. Comcast does not use their own database to verify possession of their equipment and when it was returned. Furthermore, I believe their tactic is to harass customers instead of researching the facts.
Anonymous

09 November 2017

On the bad side > This Comcast office has to get it together. They seem to have good days and bad days. The last two times I was there things were running a bit better. One window actually called for drop off items only. Sometimes it is hard to tell whether the customer is the issue or the clerk is.
Anonymous

11 September 2017

They take away a channel from what you have at times and with no notice or explanation , you just can't get it anymore. Rate is high , service is fair at best
Anonymous

29 August 2017

was charged twice for a month of service notified customer service on 21 jul today is 28 Aug still know refund. i was ask to fax proof of double payment sent docs 3 time still no refund. worst service i have ever had with any business ever!!!!.
Anonymous

24 July 2017

This is the 7th time in the past 2 weeks the internet has cut out. Don't advertise for gaming service and connections you can't uphold. This is criminal and false advertisement. Learn to keep your internet on for a change, would ya?
Anonymous

04 June 2017

They are greedy! I'm trying to get them to come fix the broken cable line so my disabled mother can have a phone incase something happens while I'm away at work, and all these people care about is the bill. I believe that you pay for it if its working. And if its not working and unable to use it you get no money. I say shut them down until they start putting people first before the money.
Anonymous

17 May 2017

I turned in my TV box, kept internet. When I went back to my local office (Newberry, SC) it had been closed. I went online with a chat, that was a waste. I was transferred to a "customer service rep" and repeated my story yet again. Again, I was sent to another person, the story was again told. Finally, they said they found a record of my returning the box. I have not gotten my bill this month. It will interesting to see if it is correct. I do not look forward to another session with Comcast that lasts hours.
Anonymous

14 April 2017

Cable is the pits lately! ! All it does is on and off picture. . 😣😡👎
Am really thinking about leaving.
Anonymous

20 March 2017

I was first in line otherwise theyre know for there subpart services
Anonymous

21 January 2017

We signed up for WOW a few weeks ago because i was unable get Comcast to "Match the price" in my former contract which btw, expired 5 months ago.(Despite being a Longtime customer Comcast was not interested in keeping my business)
So, i had an employee take the equipment back today and Comcast says i would have to disconnect my service with them online..The online rep then says, i needed to turn in a 60 day notice before i disconnected service!? and that i would now be billed for an additional month of Comcast even though i am now with WOW and despite my contract running out with Comcast 5 months previous.

Please let the powers that be, know that
Comcast is the sleaziest company I've ever done business with and will never ever do business with them again!!!
Anonymous

02 December 2016

I've been trying to get service installed for 2 weeks. It's almost as if everyone you speak to when you call customer service s gets a kick out of making you angry and then hanging up on you. Don't bother asking for a supervisor, they'll just put you on hold until you disconnect. I finally gave up and drove to this location. LaShawna deserves a shout out because she was so sweet and understanding with how frustrated I was. She took care of what I needed and had me out within 10 minutes. She made the entire experience better.
Anonymous

29 November 2016

Worst service ever!! After being on the phone for over an our I asked for someone in the USA 5 times and they refused to transfer me. Lie is all Comcast can do. Bring your customer service back to the USA so we can understand and converse with a person in English. YOUR COMPANY IS A DISGRACE!!!!!!!!!!!!!!!!!!! Still trying to cancel service and can't get anywhere. DO NOT DO BUSINESS WITH COMCAST. Look at their ratings and reviews and you will see why.