Clean and well run hotel. Inexpensive for the quality of the stay which includes a nice breakfast! A surprisingly large pool, hot tub and small children's waterfall are great in warm weather. Close proximity to Disney is a huge plus!
This hotel has a lot of the little things taken care of that you rarely think about. Night light in the bathroom, plenty of power outlets by the bed, good reasonably priced food. The Cabana stays open until 10:30 and is quite the hangout. The breakfast in the morning is surprisingly good and not one of those coffee and banana breakfasts. You get the good sausages too, not the nasty ones!
Very clean room. Bed was firm and not all sunken in. The included breakfast was much nicer than a typical continental breakfast. Only small complaint was the rooms were not as sound proof as I would have liked. There was a number of high school sports teams staying at the hotel the same night as my family and we definitely could hear more conversation than I would have liked to hear through the door.
I actually got a really good deal on our room. So with that in mind it was within that quality, but I did see what the normal rates would have been and if I would have paid the normal/higher rates I would have been a little bit upset. The breakfast was great for being buffet, but it was hot and a good variety. The location is awesome for both Disney and universal parks. We stayed 8 nights and reported a maintenance issue (shower ran/heavy drip/wouldn't turn off) the day after we checked in. They sent maintenance right away and the issue was fixed until we used the shower again. We decided not to report it again. Beds were very comfy, but the shower had low pressure and temperature issues. Overall I would stay again as long as I got a better rate.
Decent place with usual amenities. Free breakfast in the morning and an open pool with jetted spa. Rooms are decent although they now use smaller pillows so that was a bit weird. Had an issue with our door handle that was never fully resolved and a dripping tub faucet which we reported so hopefully the next guess will be better off. For the cheap rate it was still worth it.
Check in at 4 pm, we arrived at 4:30 and didn't get into our room until nearly 6pm because it wasn't ready.
Room was basic. Bed was comfortable. Blanket had pee stains. They had minor repairs that hadn't been fixed, like the sheetrock next to the toilet paper holder left unpainted. The refrigerator leg was missing, so it wobbled every time we opened it. Air conditioning unit didn't work great, had trouble cooling down the room. Overall, the grounds were well kept and the staff was generally friendly.
Shuttle service, Platinum, that the hotel contracts for the parks sucks. Not on time, don't go to the park listed, our driver switched at the last minute for no reason, it's like the hunger games to get a seat coming back, otherwise you're stuck standing, hanging onto the ceiling or walls for dear life.
I wouldn't stay here again. The shuttle service was a huge turn off and $10 "resort fee" in addition to your room rate was a huge turn off. If you're going to Disney, pay a little more and stay on site. 1000x better.
Failed to tell online site to stop orders in time for sale. When I arrived at 1am didn't care. Didn't try to help. Didn't offer anything. 10hr drive was saved by Red Lion Suites 3 minutes away. Red Lion was great. Definitely recommend.
Great option to stay near Disney Parks. The hotel itself it's just average but as plus has a shuttle to the parks and to Universal, also it has free breakfast for 2 persons per room. I'd recommend this hotel for someone that's going spend it's day on the parks and wants a place to sleep.
I checked in on Thursday July 27 and I've called the front desk 4 times already. The air conditioner throws out hot air. We're all asthmatic and with this hot air we are all sick. The water from the bath tub gets super hot when taking a bath. My baby got burned twice with the water. Maintenance came for the ac and said it's working. If it was working we wouldn't wake up drenched from sweat. I wouldn't book this hotel again. And housekeeping sucks. My baby spilled soda on the bed and instead of them changing the sheets the y just made the bed. When I called front desk they said they will send sheets so I can change the sheets. Maintenance came to fix the hot water they put a new handle then they tell me the trick is when the water gets hot just leave it and wait the cold water will come out again. So I should just let my kids stay in the shower to get burned until the cold water decides to come back on. I went to the front desk and she told she can't do anything because the manager isn't in until Monday. So we have to continue suffering with this heat until Monday. I wouldn't even give this hotel 1 star
It is not a new place but it is nice. Our room and the grounds were very clean, staff was super nice. They have a little pool bar in the evening with cheap drinks for happy hour. The breakfast buffet is pretty decent although there was a long line to get the food and the serving room was quite warm. All in all, I'd definitely stay here again.
Room was well kept and nice, check in desk was helpful. The breakfast buffet included with your stay was good. There's a coffee bar, small gift shop, and a ticket sales desk for theme parks.
We have been staying for years in row in this hotel. It's really good and comfortable and it has everything you want or need in a Hotel. Only bad thing I can say is that the breakfast its losing the touch every year.
REALLY POOR WEBSITE BOOKING EXPERIENCE
I was at a campground over the past week and it was really hot so I decided to book at room using their website. I found that each time I searched for a different Choice hotel, it was reset the dates. I finally booked the room, and to get a better rate, I paid for the room in advance. WHAT A MISTAKE. When I got my email confirmation, I saw that the date was wrong and immediately called Choice to get the change made. They were no help what so-ever and noted that they couldn't refund my money because I had paid in advance. They had my stay at the end of my trip and thus I couldn't use the room at all. Mind you - I wanted to stay at a Choice Hotel. I'll never do that again. I have made 3 calls to the hotel and 4 to Choice. No one could help because I had paid in advance. Can you imagine? They had my money and they couldn't make the change. It was absurd. So far - no luck. I'm still working on it. I will change this review once I have it resolved.
EDIT: I did get my money back, but it wasn't easy. I updated my review from a 1 star to a 3 star.
It's about a 10minute drive from Disney. The rooms are clean and cozy. Great place to go and lay your head at the end of a long day of going to the parks. Can't give it a full 5 stars however since the walls are very thin and you can hear all your neighbors. And the complimentary breakfast is honestly one of the worst I've ever had. But overall I'd be happy to bring my family back here.
Staff is very hospitable. Room is clean. The location is great, only 10 minutes from Disney. The free breakfast is very good, which actually surprised us! The only real complaint I have is that the beds are rock hard. The pillows are fluffy, but the beds really need some updating.