Pros: affordable, pretty clean (coffee stain on a side table but otherwise clean), nice front desk staff
Cons:
- the first room they put me had its entrance literally in the lobby where music was playing and people were loud. The front desk said it wouldn’t be loud. It was.
- the room I switched to had its water heater super, super loud and was leaking water all over the floor. Also, the blinds don’t turn up or down so not as much privacy as you might like
- calling the front desk for help had the front desk person come up; he said the attendant who is supposed to help these matters went AWOL
- the next day, the heat didn’t work at all - was frigid cold
- for 2 days in a row they had no bar soap. I even went to the front desk to ask, and they said they ran out and only had body wash. So I washed my hands with body wash.
- if someone is loud in the hallway, it echoes into the rooms which are long and narrow.
- TV guide channel shows channel names but no show descriptions so you have to flip through each channel like back in the 90’s
Overall. It was more affordable than other hotels nearby and I had fairly low expectations. Unfortunately my experience fell bellow those expectations.
Small but clean. Housekeeping was inconsistent and towels and cups were not replaced daily. Fairly quiet. Management too willing to scold employees in front of guests. Very, very kind and helpful desk staff.
Hotel it's ok. Out room was very small, quite noisy from the road down below.. not very good window sound insulation. On a positive side room was clean and tidy. But guess that's what you get for the money we paid to stay in Manhattan New York
The stuff is amazing and super friendly, the rooms are kinda small but that's New York. The only thing they need to upgrade is the WiFi which is slow sometimes.
Fcukin badass I love the frontdesk
Nice rooms, but "shared bathroom" was a bad experience. I stayed here several times, it was always very nice. My last time I stayed in the room that shares a bathroom with another room. Sharing bathrooms was not annoying, but two rooms shared a little hallway which had a bright light. Each of the two rooms had a "window" above the door, which you can't see out of, but it let the bright light from the hallway into the room, making it hard to sleep. On top of that, the bathroom for some reason had a Jacuzzi that made horrible noises, so when our drunk neighbor attempted to use it at 1 am, there was no sleep for anyone in the vicinity. Both issues seriously look just like construction defects. Also, Wi-Fi was basically nonexistent (loading a simple page took a minute), so here goes the third star. I would nevertheless stay here again, and may add stars back if these issues are fixed!
Great little contemporary hotel; I enjoyed my three night stay here while utilizing two rooms (due to planning error).
No issues with shared bath scenario. Yes, rooms are small, it's NYC, what do you expect?! Rooms and bathrooms were clean with plenty of towels.
There was breakfast served downstairs for free(coffee, muffins, doughnuts, cereal, etc.).
Staff were friendly and helpful. I had quick access via Uber at this location not waiting long at all. Try the Belgian restaurant next door!
Note, there is no elevator if that's an issue for you.
Thank you Chelsea Inn Hotel for a great stay in NYC.
The hotel room was a bit small but good enough given the location. The staff were very nice and helpful. This is probably mentioned but they do not have an elevator so plan accordingly. The hotel was clean and very stylish. I would stay here again and would recommend this hotel.
Great little place. Clean and comfortable. Great rates.
The room is clean, the staff is friendly and the bathroom is very. However, my room had a pipe going from the ceiling to the floor near the bed, and hot water seemed to flow through it to help heat the room (I'm not sure what it was for). The pipe was so close to the bed that I was afraid of accidentally touching it while sleeping, which would be dangerous. Thankfully, it didn't happen, but around 7 AM the pipe started making noises as if the water was not flowing steadily through it. I unfortunately woke up because of it, which was annoying. Besides this, it a good option in a great neighborhood at a reasonable price.
This lovely hotel is just few minutes walk from the Fifth avenue, Time sq and all the other NYC landmarks. The only minus here is when they switched the heating on it made such an unpleasant noise. But apart of that very enjoyable stay